Suggestion
Pretty easy to navigate the app however one thing that would be useful is if there was a feature where missing points could be added on the app.
Helpful When Unable to Go into the Groceries Stores
This has been a great help to me because I have not been able to be around too many people at once at times, and wearing masks cause issues with breathing. I am very thankful to people like Diane and Cordale who have been the main people shopping and bringing my groceries. They have been quick and thinking on their feet to help me get substitutes if needed and keeping me informed. Thank you so much.
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delivery order
I love this app but the driver uses Uber App to deliver and it always sends it to the wrong place they should use google maps The delivery drivers are always awesome!!
Online Ordering
Outstanding Performance
Always Accurate and On Time
Fast delivery, fresh groceries, and excellent service. Highly recommend 🥬🍒
Points are a lose lose situation
The app itself has gotten a bit easier to use compared to the past but…the rewards points are a lose-lose deal. You need 2500 points to redeem $5 off. The problem is that equates to $500.00 and it must be spent within 90 days or the points start expiring. I guess it’s ok if you do all your shopping there but I don’t find the store that appealing.
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Stracks
This app is a must have for people with mobility issues. The delivery service is beyond amazing.
Needs Work
I’m a huge fan of grocery apps that make it easy to find what I’m looking for. This one doesn’t cut it. Store has 15 labeled aisles. This app tells me things are in aisles in the twenties and thirties.
PROMO CODE
my promo codes don't work and it genuinely makes me freak out
Online shopping
Awesome
Love the application and the service Strack’s provides
Love the application and the service Strack’s provides
Horrible app
Remove the big link for your cookie information! I do what it says and still doesn’t remove, it covers the weekly ad! So frustrating!
Our go to super market with the small town feel
Strack and Van til has been our favorite grocery store in town for years. I hope HyVee continues to be the same
Doesn’t work in or out of the store
If you have an app, and you offer coupons on it, it should work. This app doesn’t work when you’re in the store. It’s a constant problem. I have gone to the customer service desk and had to have them give me the coupons manually because it just doesn’t work ever!
Hard to believe how awful
Can’t open. More than slow. Store reps are absolutely no help, even insulting. This chain is shooting itself in the foot.
Still a lumbering dinosaur
Slooowww. Still slow after most recent updating.
Drops information. After paying for the order, you cannot add to the order. You have to start a whole new order. So you end up having additional separate orders. When the shopper is shopping your order you can’t see the progress. I think the Store employees hate doing this. No one knows how to add a tip. I’ve even asked the shoppers. I’ve asked people in the store. Nobody knows. Guys, either do it right or don’t do it at all. You charge ridiculous amounts for the groceries. The least you could do is have a decent app.
Drops information. After paying for the order, you cannot add to the order. You have to start a whole new order. So you end up having additional separate orders. When the shopper is shopping your order you can’t see the progress. I think the Store employees hate doing this. No one knows how to add a tip. I’ve even asked the shoppers. I’ve asked people in the store. Nobody knows. Guys, either do it right or don’t do it at all. You charge ridiculous amounts for the groceries. The least you could do is have a decent app.
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Unusable
Cannot get app to accept code to join the app.
Does not work-totally unusable and then you cannot get in-store discounts because you cannot use the app
Does not work-totally unusable and then you cannot get in-store discounts because you cannot use the app
Bad App
Lost my cart , continue in infinite loop
Was good
Now digital ad is gone. Can’t clip digital coupons off version currently available. Why screw this up. People don’t have hours to figure this mess out. Nice Fail!
Slow
Clunky and slow…
Doesn’t work
Strack and Van Til app is horrible. It only works half the time. I am unable to clip the mandate coupons to save money.
