Straight2Bank User Reviews

What users say

Top reviews

Terrible

Unfriendly unclear

Horrible UI

The UI and user navigation are horrible. Full of redundant stuff.

Far too complex

Far too complex for a small company. Cannot even make bill payments in Hong Kong.

Murali

Nicely secured app

Not user friendly

If you are someone who loves wasting time, this is the best app for you. Worst bank app ever! Too complicated! Even the bankers don’t know how to guide you.

Horrible update

After updating the app requires re registration. At the last stage where you set security questions it says something went wrong and you receive an email that Registration complete. When you go to login again it requires you to re register and it is a loop. Phone restarts did not help. Absolutely horrible. In addition, we need to clear salary which is now stuck. SCB urgently needs to do something about it.
Show more

Excellent service

Rewarding experience

Worst app

So unprofessional can’t still login

Horrible

Creating my digital token was awful. Doesn’t recognize the activation code although it was entered correctly. The memorable date I needed to enter was my birthday but rather than January 9 it made me select September 1 and when I tried to select my three questions, it took forever for the dumb thing to accept that I had been touching a question. Terrible process that took about 30 min when it should have taken 5.
Show more

User Friendly and Easy to Use

I would love to share my experience with S2B mobile app as i open my company business account with SC Pakistan this bank is only bank in Pakistan which offers mobile application for the business account holders.

My S2B mobile app experience so far has been absolutely brilliant with no regrets very stable and user friendly which is great for people like me who like to see real time transactional activity on the go.

I am an iPhone 16 Pro user and facing no issues like other users who left low rating recently.

Bien Joué to S2B development team for their outstanding work keep doing the great work and keep bringing exciting updates to make the S2B mobile better than ever.

Thank you!
Show more

Userunfriendly

The app does not meet expectations As you are limited on what you can do.

S2B

Logining is too slow.

Bad UX

What is preventing these large banks to make a app with good UX? You have the money, you can hire the skill - which only means you don't have the will.

User unfriendly

The help button doesn’t even work and allow a search, so trying to troubleshoot the endless problems is impossible. Wish I’d chosen another bank.

Awful

Confusing and difficult to use, used to have a much simpler system for small companies. As they say, it ain’t broke, don’t mend it… SC has completely messed up….

Complicated

It’s a nightmare. So unintuitive.

Response from developer

Hi Lou Sminge, apologies for the less than ideal experience. Pls feel free to provide your feedback to our customer support centre, or through the customer feedback box upon logout. We are constantly working to improve the app.

Slow and unstable

Very slow and sluggish also nowhere to log out sign.

Worst customer care

While trying to log in the system ask for registration again. While complete the registration get the successful registration email but while go for log in the system again ask for registration.

Anyway, going to call the customer care team designated for Bangladesh, nobody never receive the call.

What a worst service!
Show more

Blank Screen

After the App goes into background mode and switches back, the interface has a white screen and no information is displayed.

Response from developer

Hi Dr.Von, thank you for sharing your observation. We will look to improving the app’s performance for a good user experience.

Hard to transact.

Unclear navigation. Hard to transact.