Popular n easy to use training platform
I reluctantly joined fearing my unwavering thirst for data. I did it on a friends recommendation and glad I did do I geek out absolutely has it been a helpful tool that’s done more for my comrade within sport instead of competiton(don’t be fooled that’s there too!) I’d recommend to a tone who likes to well it and keep a journal so to speak of your adventures and your progress
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Held hostage by their own login change
Strava removed Facebook login in March 2026 without ensuring users could recover accounts tied to old email addresses. I’ve been completely locked out for over 7 weeks, OTP codes going to an email I no longer have access to, and despite numerous support tickets I have received zero response. Not one reply. The app itself is fine but their support is non-existent and they’ve effectively deleted my account history through their own policy change with no recovery path. Avoid until they fix their support.
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Should have made it a paid app
I got this app because there are almost no sidewalks around where I live, but without their premium subscription the app is just a heat map of the most popular sidewalks. You can’t even use it as a sidewalk gps which was why I downloaded it in the first place
Doesn’t work
Signed up for the plan and still don’t have access to
It would be an amazing app if I actually could connect my watch
I have an garmin Watch and kept clicking on connect and it didn’t work. After trying multiple times I finally asked stravas ai assistant for help. The ai assistant gave me multiple things to do but it still wouldn’t work and stressed me out more. So now I can’t connect my watch and have not had a good experience with this app.
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Can't get support
I am trying to get ahold of someone to help me troubleshoot the app. I must have the latest version downloaded because it won't allow another upgrade. The trails are not letting me tap on them and find info even in the paid version. It used to work flawlessly but now the maps show a shaded blue over trails and it looks awful and will not let me tap and find more info. The website only offers articles and a chatbot to talk to. I would really like to have someone reach out to me and help me with this. I raced professionally at one point and this was my #1 app, but now I'm absolutely hating it. I'm hoping it is just user error, but I'm usually pretty good with tech.
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Fix the bug with mileage shoes pls!
The only negative is the bug with shoes mileage bug.
Constant Popups for Premium Feel Like a Paywall
I have been using Strava for years and years, both as a premium subscriber and regular user. I know the benefits but it’s to the point now where I login, get a pop up, look at a workout and I’m prompted to subscribe, almost every selection feels like another popup. Since Strava has all my data, I will continue using the app but hopefully the developers will see this and settle down a little and let users make the choice without being back into a corner to subscribe.
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The opposite of product led growth
Totally understand the need to monetise, especially if you’ve got PE pressuring for profit but rolling back features that have long been available to all users (not just premium), and require little to no compute / not user comparison is poor and not the way. Definitely not product led growth.
I now cant scroll within my own segment history (just my ride data - no peer leaderboards). That’s my data I’ve trusted to Strava. I’ve been a staunch Strava user from the early days and a premium user for a long time but it’s getting harder to trust the platform now.
I now cant scroll within my own segment history (just my ride data - no peer leaderboards). That’s my data I’ve trusted to Strava. I’ve been a staunch Strava user from the early days and a premium user for a long time but it’s getting harder to trust the platform now.
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Ai garbage
Strava should stop pushing AI slop. Even customer service is ai, and it’s awful. Years of shady business practice, like jacking up the price. Honestly would be so easy for another company to fulfill the needs of athletes and strava would just vanish.
Improper tracking
I’ve used this app for almost a year now and recently, on a familiar 5 mile route, the app has stopped properly tracking me. I’ve noticed that after I start the app on my watch, I’ll go to check my pace after a mile and realize that although the timer is going, the distance is still at zero. Today it said after 1hr and 24mins I only walked 3.5 miles???? And the other day for the same exact route 23 mins for 4.25 miles. For reference, at a solid walking pace, my route is 5.2 miles and takes 1 hr and 20 mins.
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Poor starting.
Push start ride and sometimes it doesn’t start. Very frustrating!😡
Limited features without subscription
The paid subscription costs $12 per month. That’s a steep price for what it provides (better map features, more detailed workout analysis, personal records). I would happily pay something like $4 per month for those perks, but really, $12? Using the app without the subscription is a mediocre experience because so many of these little things are paywalled. I’m tired of getting pop-ups asking me to pay all over the app.
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Bartholemew buckle
Strava is fun easy to use and user friendly. Also if you are lucking some cool people could follow you. It connects you with the world while also being and AWSOME motivator. I would most likely jump off a bridge. ( on to concrete) (and i wouldn’t put that on strava) The reason for this is because how much it can change lives!!❤️❤️❤️
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Service à la clientèle terrible
Cela fait deux fois que j’essaie de me créer un compte et qu’ils le bloquent. Leur service à la clientèle est terrible, cela prend plus d’un mois avec d’avoir une réponse par courriel!!
Subscriber since 2019; AI makes the app unbearable
I’ve been paying for Strava subscription for 7 years now with no breaks. For the love of good tarmac, drop this ridiculous push for AI everything and focus on improving actual user experience and bugs. It’s the first time ever I’m actually seriously considering not paying anymore because I think this is the only way complains would be listened to.
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Make Sure Your Phone is Nearby and Logged into Strava
If you have an Apple Watch, you know what talking about. It gets caught in a doom loop that makes the app useless. This happens almost every time I go out for a run. The free Nike run app works better.
Keeps losing distance
Will repeatedly “lose” 500m to multiple km of your runs. I got told I did 40min/km for a 5km route my watch told me I was doing 6min/km on, because it only read a tiny proportion of the distance. Map shows full distance but Strava undercounts it. One of many examples, none ever fixed.
An exercise app that doesn’t track exercise is useless!!
An exercise app that doesn’t track exercise is useless!!
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Subscription plan
Do not cancel your auto renewal for a family plan if you have not already added everyone to it. I connected the help section in the app that just kept stating that I should be able to add people since my plan does not expire until June of 2027. But could not figure out why it was not letting me add family members.
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Add dirt biking
Why does pickleball exist on Strava and dirt biking doesn’t
