StreetEasy NYC Rentals & Sales User Reviews

Customer Experience

Positive experience37.6% of reviews
Neutral14.1% of reviews
Negative experience48.3% of reviews

~ Based on 205 written reviews from the US App Store.

What users say

Is StreetEasy NYC Rentals & Sales Safe?

StreetEasy NYC Rentals & Sales appears safe based on user ratings. AppsHunter Safety Score for StreetEasy NYC Rentals & Sales is 96/100.

This assessment is based on 131,192 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 131,192 App Store ratings for StreetEasy NYC Rentals & Sales.

Is StreetEasy NYC Rentals & Sales Legit?

StreetEasy NYC Rentals & Sales appears to be a legitimate app. AppsHunter Legitimacy Score for StreetEasy NYC Rentals & Sales is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Routinely can’t click a listing in map view

The app breaks in map view and apts aren’t clickable

App does not open

This app is faulty and does not open. Do not use this company. They clearly do not know what they are doing.

Yippee

Loving it!!!

Searching affordable 1 bedroom!

Nothing outside of Harlem in Manhattan?

New apartment

G

Street Easy charges 799 to spotlight

This means if I don’t pay $799 a month for my own listing that I own and I’m a broker on it will go to other brokers who aren’t the listing broker to Buyers and they were. Buyers won’t be able to find me.

Too many glitches

This is a crucial app to rent in NY. However, it has so many glitches with no fixes.

First of all, after you tap on a few places, the app will freeze and not let you tap into anymore listings. You’d have to quit the app and restart your search again. This happens after you tap on ~1-5 listings. Then after a while, the app will think you’re a robot and prompt you to hold on a button.

I’ve emailed customer service and their advice is to restart the app, which does nothing to get rid of the issues because it will just crash again. Perhaps the website is better than the app itself because the app is hardly usable
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Freezes after browsing for 5-10 minutes

Every! Single!! Time!!!

It’s time for change on Street Easy

Somehow SE has become the cartel of Rental Properties in NYC. Most of your time on the site and the app becomes the equivalent of Doom Scrolling on Instagram. There should be some tighter qualifications for listings such as:
1) Room dimensions should be mandatory
2) What floor the unit is on should be mandatory
3) A video of the space should mandatory

Lastly, the saved search section sucks. You should be able to organize it by neighborhood, favorites as in 1-10 from best to worst. It’s just not user friendly. The app and site design is lazy.

Don’t know what else to say. Godspeed to all who use Street Easy
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Actually so bad

This app is so wack. They don’t show any of the options in mobile view. Better on desktop

Buggy

I have to close the app constantly bc I can’t open the details of a listing. Happening all the time

pop up is annoying

the pop up about fees takes up a huge amount of the page and really affects usability. it should be less obtrusive or dismissible

Copy and paste

It doesn’t allow you to copy the address to search for it directly in maps, nor does tapping the address give you the option to open or search for it on the map; instead, the apartment link just opens over and over again.

City places in the palm of your hand

Thank you for such great interface and for the opportunity to find real places!

Google sso broken

Title

Horrible

Can’t find the apartments I saved

Love StreetEasy

Greatest NYC platform

Unfortunately

Nobody gets back to me when requesting a tour. Bogus

Can’t log in

Your app is broken. Try to log in on iPhone with google, google forces me to open their code screen, click the stupid number, go back and makes me do it all over again.

How bad are you at your jobs that you can’t even handle a log in screen???

AI Slop City

While the actual app is great (for the most part), almost every listing I’ve seen since the popularization of AI image gen technology has been doctored to the point where you’re not evening seeing the real apartment. Adding furniture, changing the amount of natural light, altering room layouts and numbers of windows, increasing square footage, the list goes on. Street easy please ban images that have been edited with AI it makes it impossible to know what a unit actually looks like. Of course the pond scum that are real-estate agents would edit photos and not even check if they added an extra window.

Zero stars.
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