Replaced by Thinkorswim platform now
Finally a reason to give five stars here. The new Thinkorswim platform to replace this old platform is working seamlessly. Highly functional now and fast. Reduces time spent and offers massive comparisons across multiple indicators. Ten stars for the upfront support ahead of this roll out too. The replacement for this app is what traders are looking for. Even for the old school pencil and paper pushers. Very user friendly.
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Miles Behind the Actual Schwab App
With all of its money Schwab still has not updated this app to make it more user friendly? It’s so annoying and confusing to use. It’s organization seems like it was created to intentionally be confusing and give you adhd. I love the Schwab mobile app, and I hate the street smart app but for some reason they only let you do REAL trading on this app or their website. Thus reforming this needs to be a priority!
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Interface too dark
They recently updated this app to have a new dark look with a black background, and it feels impossible to clearly see everything. It shows the daily loss or gain, but it’s really hard to figure out how much each stock has made from the start.
Broken login
Wanted a mobile version of SSE for a while. Unfortunately, my normal login credentials don’t work on the app like they do on my desktop. Totally unusable as is. The ability to log into ones account is essential for the app to even work. Zero stars till fixed.
Disgracefully bad app
This app is pathetically bad - I have lost thousands of dollars in poor/sluggish execution due to it messing up my trades or requiring me to re-enter them. Aside from its labyrinthine design and poor execution, the user interface is horrifically ugly and dated - evoking late 90’s internet platforms. I’m not sure what kind of customer this app is made for, because it doesn’t suit anyone. Having a product like this is surprising and embarrassing for a company like Schwab which emphasizes good customer experience.
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Long time customer
I have been using Charles Schwab since 1998 and I am totally satisfied with the professional service. And when I have any service questions or need assistance on the phone they actually answer the phone immediately and that means the world to me. Awesome service. I recommend Charles Schwab to all of my family and friends. They are the absolute best and safest company to do business with. Keep up the great work Schwab. And Thank You so much for being the best.
Sincerely,
Paul W. Smith
Sincerely,
Paul W. Smith
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What happened to iOS fingerprint or faceid login
Seems silly to still have to login manually when the purpose of iPhone is fingerprint or faceid login. Why did it go away, can u please put it back. I’d trade more often for one.
How long do we have to wait for you to fix the password problem?
Seriously, this is incredible… We wait for updates, update comes through stating bug fixes but here we are… Please fix the sign in so we can use our correct passwords in the Apple system password manager…I know the username/password is correct because it works with the Schwab app and through Safari…. Please…
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Does the job!
No issues, I can quickly enter and exit a trade, check charts and my account.
Downloaded and won’t open
I open and the app and get the white screen of death. Nothing, not even a logo!! Why doesn’t Schwab care about the Mobile experience??? Mind blowing, I’m sure they are losing tons of potential business to other companies with great mobile platforms!!
Don’t waste your time. Go to TOS
Shocked that Schwab doesn’t offer a better mobile experience for frequent traders. Just go to Think or Swim and don’t look back. Too many features missing to even type them all.
Sooo many extra clicks required to do one simple task, or to monitor your positions In Real time. If you make more than a few trades a day, stay away!
Here’s a few:
-No pull down refresh on positions page, also doesn’t live refresh
-No life refresh. Period. Even on a live order your submitting. Has the quote significant changed in the last 10 seconds since you decided to create this order? You’ll never know. I would never submit a market order on this app. You have no idea what your price will be.
-Few links to anything to do research from an order, including options chains from a live order
-No push notifications for trades?!? What is this 2010?
-Manual login now required each time with no remember me or FaceTime option?!?
Sooo many extra clicks required to do one simple task, or to monitor your positions In Real time. If you make more than a few trades a day, stay away!
Here’s a few:
-No pull down refresh on positions page, also doesn’t live refresh
-No life refresh. Period. Even on a live order your submitting. Has the quote significant changed in the last 10 seconds since you decided to create this order? You’ll never know. I would never submit a market order on this app. You have no idea what your price will be.
-Few links to anything to do research from an order, including options chains from a live order
-No push notifications for trades?!? What is this 2010?
-Manual login now required each time with no remember me or FaceTime option?!?
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Can’t even log in for the last few weeks
Called customer service but they said they know it will not work; but they don’t know when or if it will
Be repaired.
Totally unusable now. Maybe they are switching to think or swim? Probably should have made the switch long ago (they own TDA also).
Be repaired.
Totally unusable now. Maybe they are switching to think or swim? Probably should have made the switch long ago (they own TDA also).
App developers? NOT!!
The App developers should be embarrassed of themselves for creating something that doesn’t even operate. First it was, you can’t use Face ID log in and now you can’t even log in after the fact your input username/password. Just gives you time clock but never logs in….message to app developers, quit and go do something else, you are not fit for this task. Garbage App!
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Worse active trader app
So many issues can’t even name them all here. From (just recently) disabling FaceID logins to missing options pricing quotes to inability to roll basic spreads….just a garbage app. I’ve been with Schwab for over 20 years but have moved all my assets between TastyTrade and IB. Only keeping basic checking account on Schwab only because I’m too lazy to change all my Billpay’s right now.
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Shame on Schwab
They’re one of the largest brokerages and they can’t even get their act together with this app. Broken for months now, can’t even load the page to login. Moving my funds to TD (even though Schwab owns them now). At least their app works!
Over a week still no update
After how horribly the app used to work, for it to just fail to load entirely on 15.4 is unsurprising, but disappointing nonetheless. Does the dev team (is it even a team?) have any point of contact?
poor operation
Slow operation and poor user interface. It stopped opening (loading) out of the clear blue. I'm downloading and reinstalling to see if I can get it to work. I have Streetsmart Edge on my computer but I really need this app to work on my Iphone XR. It seems like I've had trouble since updating my Apple Version to IOS 15.4.
CONFIRMED! After installing, removing, and reinstalling three times, this app will NO LONGER OPEN since my iPhone XR updated to IOS 15.4.
CONFIRMED! After installing, removing, and reinstalling three times, this app will NO LONGER OPEN since my iPhone XR updated to IOS 15.4.
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Can’t use app without futures on your account
I don’t trade futures, but I do trade options, and that is a nightmare to do on the basic Schwab app. I thought I would give this app a whirl, but it won’t even let me sign in if I don’t have futures access on my accounts. I shouldn’t have to apply to add futures to my existing accounts just to have access to a decent trading app. Not everyone can sit at their computer all day to scan for trade opportunities, and the basic app is garbage for trading. Maybe slowly fading my money out of Schwab and into another institution isn’t such a bad idea after all.
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Easy to trade but hard to use
The trading interface is good, has lots of powerful functions/tools.
But it crashes a lot especially during the first 20min after maker opens. and Face ID no longer works…. very annoying.
But it crashes a lot especially during the first 20min after maker opens. and Face ID no longer works…. very annoying.
They broke Face ID
If the goal is to have more security, Schwab is going in reverse.
I am considering changing my Schwab password to something less complex because I trade futures and have to use this app when away from my PC. This app is unusable with a complex password that has to be entered each time I use the app.
Also, it gives an error when trying to use iOS keychain to log in. What’s the deal with that?
Come on Schwab. This could be costing your customers money every day it stays broken!
Your programmers should be working around the clock to get this fixed, if they are not already!
I am considering changing my Schwab password to something less complex because I trade futures and have to use this app when away from my PC. This app is unusable with a complex password that has to be entered each time I use the app.
Also, it gives an error when trying to use iOS keychain to log in. What’s the deal with that?
Come on Schwab. This could be costing your customers money every day it stays broken!
Your programmers should be working around the clock to get this fixed, if they are not already!
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