Do not even try it
I wish I did my research before switching my business line to string. The calls would drop within 3-10seconds and then I would not be able to call back. Then my line cut out completely and sent people straight to voicemail.
I lost so much business. Their customer support is non-existent. You cannot get anyone on the phone and have to wait days for email replies that are generic.
I finally got my line changed to Ring Central and they are amazing! Highly recommend.
I lost so much business. Their customer support is non-existent. You cannot get anyone on the phone and have to wait days for email replies that are generic.
I finally got my line changed to Ring Central and they are amazing! Highly recommend.
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Don’t waste your time or money
I’ve used String now for 4 years, Nov 2020 to be exact, and when I tell you this app does not get better - even that’s a case understatement.
I was worried, but later had high hopes when they were bought out by Number Barn, yet they seem to have forgotten about the app too. I’ve also been in contact with their support team to try and resolve issues. They’re fixed for a few weeks, but then the issues come right back.
• Most times the website loads to a white screen, I’m lucky to even get in
• App loads message threads out or order
• tapping into a thread does not load any part of the conversation
• sending a message in the thread works, but you wouldn’t know because, well, the thread doesn’t load
• Tapping a thread with a contact you thought you were going to loads an entirely different number/contact at the top, still with no content
At this point, I’m only using it for notifications that messages came in so I can then go spam reload / clear cache on my computer until the page loads so I can respond to clients.
I was worried, but later had high hopes when they were bought out by Number Barn, yet they seem to have forgotten about the app too. I’ve also been in contact with their support team to try and resolve issues. They’re fixed for a few weeks, but then the issues come right back.
• Most times the website loads to a white screen, I’m lucky to even get in
• App loads message threads out or order
• tapping into a thread does not load any part of the conversation
• sending a message in the thread works, but you wouldn’t know because, well, the thread doesn’t load
• Tapping a thread with a contact you thought you were going to loads an entirely different number/contact at the top, still with no content
At this point, I’m only using it for notifications that messages came in so I can then go spam reload / clear cache on my computer until the page loads so I can respond to clients.
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Service works, mobile app is incredibly buggy and bad.
Started off promising, then they got bought by Number Barn and seem to be the forgotten service. App has been incredibly buggy with every update, often push notification badges don’t clear, text threads are slow to update and sometimes show off screen, and a number of other weird usability flaws requiring you to end the app and reopen to hope it fixes.
Use the website primarily and this app as a backup and you’ll be okay.
It could be MUCH better if it was just stable.
iPhones used on: X, 12 Pro Max, 14 Pro Max
Use the website primarily and this app as a backup and you’ll be okay.
It could be MUCH better if it was just stable.
iPhones used on: X, 12 Pro Max, 14 Pro Max
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New user experience
It’s doesn’t have where to sign up on the app
Lost my number, no one to talk to
Had to uninstall and reinstall the app, now I can’t access my account, and there is no one to message or call.
Worst idea ever.
Worst idea ever.
