Missing Booking History
I work out at several studios and use a variety of fitness and booking apps. Unfortunately, the STRONG app performs poorly in comparison.
The biggest issue I’ve encountered is that there does not appear to be any way to view a history of classes booked or attended. This became a problem when the app inconsistently displayed how many credits I had remaining. At one point, it showed that I had one credit left, then shortly after it showed zero. I wanted to review my class history to confirm whether I had used all of my credits, but there does not seem to be a feature that allows customers to do this.
As a result, I am not confident that my credit balance is accurate, and I have no way to verify it myself.
This is a basic feature that customers should reasonably expect. Users should be able to access their own booking and attendance history, especially when credits are tied to paid services. I would strongly recommend adding a clear class history section and ensuring credit balances update consistently and transparently.
The biggest issue I’ve encountered is that there does not appear to be any way to view a history of classes booked or attended. This became a problem when the app inconsistently displayed how many credits I had remaining. At one point, it showed that I had one credit left, then shortly after it showed zero. I wanted to review my class history to confirm whether I had used all of my credits, but there does not seem to be a feature that allows customers to do this.
As a result, I am not confident that my credit balance is accurate, and I have no way to verify it myself.
This is a basic feature that customers should reasonably expect. Users should be able to access their own booking and attendance history, especially when credits are tied to paid services. I would strongly recommend adding a clear class history section and ensuring credit balances update consistently and transparently.
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Good App - ongoing issues with iPhone compatibility
Great app when it works. But every time Apple do an upgrade it falls short. So far when you pay and attend challenges it won’t record it unless you manually enter your challenge days which is annoying. As you sign in so it should automatically register you have attended on the day. It should he seamless. And it keeps asking me to register.
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My Go To…!
Strong Pilates is amazing! I go at least twice a week and love how professional the team is, how spotless the studio is, and how friendly and welcoming the staff are. Always a great workout and such a positive atmosphere!
Works like a charm
Great app! Works exactly like it’s supposed to. The “book a buddy feature” is really helpful. Makes it easy to get my husband on the schedule :) the only thing I wish I could see is my prior bookings. It keeps count of how many times you booked a class, but not when you went. Other than that, it’s awesome!
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Totally Love It-
45 minutes of a full body workout- excellent for core strength - friendly instructors who offer alternatives if there are problems and it’s a fun and challenging environment 🌟🙌🥳
