This app is charging me every month even after my subscription is cancelled
STRUM has been charging me every single month even though it’s been cancelled on my Apple account since April. I have been repeatedly charged for this subscription. This feels like shadow billing, especially since there is absolutely no clear or accessible way to cancel the subscription!! I can’t even log into my account to remove my bank details because I have to pay to access the app. So shady.
I have sent THREE emails and made multiple phone calls trying to resolve this issue, and STRUM has completely ignored me. They have not responded, or refunded. I need a response and refund immediately for the 8 months they’ve been charging me.
I have sent THREE emails and made multiple phone calls trying to resolve this issue, and STRUM has completely ignored me. They have not responded, or refunded. I need a response and refund immediately for the 8 months they’ve been charging me.
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Response from developer
We sincerely apologize for the frustrating experience you've had with your subscription and billing. We take these issues very seriously, and this is certainly not the experience we want for our users. Please reach out to our support team at strumappcontact@gmail.com so we can address your concerns and assist you further. In the meantime, you can also check the Settings page in the app to manage your subscription. Thank you for bringing this to our attention, and we look forward to resolving it for you. - The Strum Team
Pas de solfège français
Fait pour un monde anglophone, dommage surtout une appli que ne fonctionne QUE sur abonnement
Paywall
No free as suggested. Have to pay from day 1
Pay to use music
i cant use the app to learn stuff
.
I can’t even start the app without having to pay for it.
Ridiculously priced
This app looks pretty cool and millionaires will love it. Did I mention they want $6.99 USD a month? Yes, you cannot even test drive it before signing up. Insanity. Dudes, realize you are just repackaging information that thousands of other apps can do. Instant delete and turn off to your products.
Strum
Everything is hidden behind paywalls, the ability to include songs from Apple Music is incredible, if only the chords were correct.
Only subscription
Without a subscription, you can’t even see what this useless app is all about!
No
Downloaded but never used. After asking a million questions, it makes an offer in which you pay to even see the first screen. Deleted.
Scam
Die app zeigt für die songs nichtmal annähernd richtig Akkorde an. Vollkommen unbrauchbar
Response from developer
Es tut uns leid zu hören, dass die Akkorde für die Songs nicht korrekt angezeigt werden. Wir möchten dieses Problem unbedingt beheben und die App verbessern. Bitte senden Sie uns eine E-Mail an strumappcontact@gmail.com mit weiteren Details, damit wir Ihnen schnellstmöglich helfen können. - The Strum Team
Subscription
Tf is with all guitar apps being paid to use like I get you gotta get yo money but it can’t be that hard to have a free version even if it has limited features
Paid only
Can only use when paying
Not free
Not free
IMPORTANT INFORMATION!!!
If you guys download an app and it shows you a survey (ex: this app) DELETE THE APP NOW!! You have to pay a subscription inorder to use the app!!! Stay safe and dont get scammed!
Mid
Gets 90% of songs wrong - not even just the chords are wrong, lyrics are off/missing, and sometimes it’s just an entirely different song. Membership is absurdly overpriced for how buns this app is
Subscription issue
I used the app for about two months then decided to cancel it and months had passed and I found out they had been charging my card for months without authorization and they stopped emailing me a short after contacting them 0/10 customer service wouldn’t recommend
Money
I am already a skilled guitarist so I downloaded it to learn new songs and when you can get Songsterr or ultimate guitar for free there is a clear better option
10 mins compared to 10 YEARS
I’ve been using tabs (up until now) with no growth! long much annoyance managing the pop ups adds i would always end up putting my guitar down but no! I am smiling and having fun RIGHT at the beginning of every song I CAN immediately recognize what I’m playing even when I’m just tryna get a feel for cords….let alone actually feel some progress WHATT
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You have to pay!
None of the ads i’ve seen have mentioned ‘£7 a month’ to find songs to play. You can’t even go onto the app to find songs before paying anyways. I’ll stick to uncle stuart 🫰🏻
Payant
À aucun moment, il n’est mentionné que l’application est payante avant de l’installer
