Great idea poor execution
I joined for the live classes but 90% of the time when I try to view the class either camera is off, the sound is not working, the times aren’t updated on the app so you can’t even access the livestream, the class was cancelled or changed but no update was made on the app, etc., etc. I’ve reached out the studio for help but I just get “sorry”.
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Please please please fix audio
I absolutely adore this app, and the instructors- but I get so disappointed when I click on a workout only to find the audio doesn’t work. PLEASE fix the audio, please.
I wanted to love it!!
This app is pretty easy to use, you can click on the past three days of classes. The three problems I have that remove three stars for me-
1. The classes aren’t labeled correctly. Some classes you click and there are two classes combined into one video. And some classes you click and it’s the wrong video.
2. The video freezes every 3-5 seconds for about the same amount of time so you can’t follow along.
3. The instructors are wearing headsets so I’m not sure why they aren’t hooked up to the video. You can’t hear anything the instructors are saying because the video only links up to music.
1. The classes aren’t labeled correctly. Some classes you click and there are two classes combined into one video. And some classes you click and it’s the wrong video.
2. The video freezes every 3-5 seconds for about the same amount of time so you can’t follow along.
3. The instructors are wearing headsets so I’m not sure why they aren’t hooked up to the video. You can’t hear anything the instructors are saying because the video only links up to music.
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AUDIO MISSING and classes extremely limited
The on-demand classes/videos are so minimal that the only worth on the app is streaming the live classes. However when the audio is 100% missing (and is awful audio at best) even the live classes can’t be followed or enjoyed. Really bad. They never respond to requests or feedback or technical issues, and there is no way this app is worth continuing to pay $10/month.
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Please fix sound!!
No hate, love the workouts but the audio is TERRIBLE! Please fix!
Great app
Love the workouts, great for all levels!
My New Home Fitness Center
I connect the live and on-demand classes to my TV at home and workout right there in my living room during my son’s naps. All videos are super high quality. I love being able to track all of my fitness stats in the progress center that shows the muscles I’m working out and calories I’m burning in each class. LOVE LOVE LOVE!
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The Studio from Home
I am not always able to make it into the Studio for my favorite classes, so I love having an on-demand option for my workout.
I’ve tried new classes I’d be too nervous to try for the first time in person (hello, step class!)
I’ve tried new classes I’d be too nervous to try for the first time in person (hello, step class!)
Love it!
It offers so many different workouts and they are great! Quality looks and sounds great!
Response from developer
Thank you for your review! So glad to hear you are loving the app.
App never works
I’m very frustrated with this app. Every time I try to do a class it shows a grey rectangle with the name of the class and who the instructor is but when I click on the class the the video never loads. Other times I can see a picture instead of a grey rectangle and the class will load but then it freezes. I’ve tried deleting and reinstalling but that didn’t help. My internet connection is fine. I don’t have time to wait around for this app.
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App constantly won’t load
I just downloaded the app a couple days ago and purchased a subscription. When I try to open the app the screen just spins and never opens. I have tried deleting the app and re-installing and the same thing happens. My internet works fine and all of my other apps are working. Waste of money!
Please fix audio!
I absolutely adore this app, and the instructors- but I get so disappointed when I click on a workout only to find the audio doesn’t work. For the price, I’d hope that we’d at least get consistent audio quality. No hate, but please trouble shoot!
Technical issues
I love the classes, really truly do, but there is almost always some technical issues - no sound, live is under the wrong class name, not available for 24 hours after. :(
I love this app.
I love these workouts. These instructors are excellent and I love the format. I love seeing the class following as well as the instructor. So far, I have tried and love High Fitness and Surge Fit. The app might have some glitches, but I am sure that it will continue to improve. After trying a few other home workout apps, I am so grateful to have found this app through Rachel Parcell on Instagram. I only wish I lived closer and could be an in-person member at IVL!
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Good Concept, But Glitchy & Not As Advertised
I do love the instructors at the studio. The classes are really high-quality and I was very excited to be able to do them virtually, at my own time with previously recorded sessions. However, it is not as advertised. Not all of the classes are available 24 hours after they were live. I have yet to be able to access a High Fitness class after the scheduled time. The majority of the times for the classes in the morning and in the evenings do not work for my schedule. I like the concept that they are previously recorded and available for 24 hours, so I can do them in the afternoon. I was just disappointed to find that of the four classes that were scheduled this morning, only one is available as a previously recorded session. It’s disappointing to not be getting what I’m paying for. All classes should be available as a previously recorded session for 24 hours- as stated. I have been a member for a few weeks now and have reported this problem multiple times with no avail.
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Help needed with app
So I downloaded the app but when I open it nothing happens. There are no classes, no menus, nada. Just a black and white screen that says Live & on Demand classes. I can’t sign up or access them. I’ve tried deleting the app and reinstalling and nada. Please help. I want to join the fun.
Response from developer
Oh no! We are so sorry to hear about that. We'd love to help you out. Please email contact@studioivl.com and we will get you all set up on the app!
Review of app
Needs improvement: 1. Live class times should be in users time zone 2. On demand videos are constantly pausing to buffer 3. Need push notifications to remind user that schedule class is starting
Response from developer
Hi! Thank you for your feedback. These updates are all coming soon to make the app more user friendly!
All you steppers NEED this app
Step class is my absolute favorite workout! The classes on this app are bomb! Challenging with fast and fun music and a great teacher!! I also love Jill’s Pilates class. Thanks Studio IVL!!!
Response from developer
Hi! Thank you so much for your review. We are so happy to hear you are loving Step & Pilates!
Obsessed with this fit app 🤍🤍🤍
I’ve tried several fitness apps over the years and this one is by far my favorite! I love the instructors and the variety of classes that are offered. I especially love that when I’m out of town I can still get my workout on! I would highly recommend this app to anyone who is looking 🤍
Response from developer
Thank you so much for your review! We love to hear all the good things you are experiencing with our app!
BEST APP
Hands down the best app I’ve ever used! Love that I can do on demand videos on the go anytime! Super user friendly!
Response from developer
Thank you so much for your review!
