STX User Reviews

STX
STX
Salon Transcripts, Inc.

Customer Experience

Positive experience25.3% of reviews
Neutral14.3% of reviews
Negative experience60.4% of reviews

~ Based on 91 written reviews from the US App Store.

Is STX Safe?

Not enough ratings yet to assess STX.

Is STX Legit?

STX appears legitimate, with a few gaps. AppsHunter Legitimacy Score for STX is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Se cae el sistema

Muchas veces no funciona y dura días sin arreglarse y por consiguiente no se puede organizar la agenda

Update

Why is dark mode the most hideous color palette? There’s no settings button to just turn it off, I shouldn’t have to change my whole phones settings just to make looking at STX pleasant. It genuinely gives me headaches.

Fix the apple update issue!

Seriously if your an apple based app then you better make sure your app complied with apple updates! I can’t update my phone otherwise I risk access to the app!! Because it’s not compatible with IOS 16.3… so do something about it, otherwise everyone will be leaving this company.

Crash, crash, crash!

Now that I’ve updated my iPad iOS to 15.1.1, my STX app will start up, but once I try to book an appointment or even open one that’s already booked…CRASH! So now this app is only good for seeing my book, but I cannot interact with any appointments or book any appointments. The team at STX is aware of the crashing that is happening to multiple people at our salon. Crash reports have been submitted along with other requested information. There is still no update fix yet!!! All subsequent iOS updates have not fixed the problem either.
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iOS 16 update is very buggy

All our stylists that have an iPhone older than the 14 and updates their phones to iOS 16 cannot use the app. It will open but as soon as you touch the screen to use it, it crashes. Contacted Salon transcripts and they are throwing the blame to Apple. It’s been over a month and still crashing. App is useless till it’s patched and since it’s useless I would give it a zero.
Just looked at the last update. 5 years ago!!! 😳
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Don't purchase

Waste of money. It is out dated with no android option.

Update needed!!!

We’ve been using stx at my salon for over a decade. I love how user friendly it is. However, there hasn’t been an update in YEARS and now it’s crashing left and right. It makes it extremely difficult to manage your business when this keeps happening.

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I just wish it was more user friendly when moving clients around. It’s very frustrating if you don’t hit the correct box for time bc if it’s not the correct time you have to delete it and then add the appointment back in.

Just a couple of things I wish the app had.

I do like the app. The things I wish it would do are, edit an appointment. My clients who are my friends that contact me to make their appointments. When one needs to move their appointment, I have to reach out to the front desks to edit it. They don’t always edit the appointment, or they do it on the wrong day and or time. Another awesome future is, i wish it would notify you when someone books an appointment with you. Just like when they notify you when your client checks in. And also, it take a little too long to upload when you open the app. If this app had these features, It would get all 5 starts.
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For gods sake, update your program!

Unfortunately I have to use this app because the salon I work at has it. I don’t understand that in 2019 there is such a poor working program. It takes a delayed 30 sec at least to bring up my schedule anytime I try to look at it, or not at all. Why can this company not update their technology??? It’s honestly the worst
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App not loading

Sometimes a little glitchy but usually works over all on iPhones. However recently the app WILL NOT OPEN AT ALL. I’ve been trying to view me schedule for 2 days and it just keeps saying loading

Not worth $5

This app needs a major update. It doesn’t work half of the time which is ridiculous since it costs $5.

Easy to use but could be better

I love being able to make appts at my fingertips! And the app is very easy to use doesn’t take long to get used to.

Would be nice to drag more time from fingertips instead of having to use a computer. Times on the appointment blocks so if we’re looking on our phones we don’t have to scroll over to see the time and then forget what spot it was in so you go back and than have to find the time again. Real life struggles especially when you in a salon with many stylists names and you on the end 🤣 when putting in someone’s info and you have to get out of the app to find the correct info and you go back and you have to restart all over again.
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Please update!

Developers please add the option to drag appointments and resize them as well as a cancel appointment feature and you have a great app, almost worth the money(It should be free though). Until then one star and definitely not worth the money!

Needs improvement

The server is always “down”. App works about... 50% of the time.

Not worth the price

This app is a little costly and it is always down or unable to connect to server. I can’t tell if I have appointments. That defeats the purpose of this app. I wish I could get my money back.

UPDATE PLEASE

This needs to be updated it keeps freezing and glitching and closing automatically. Please fix it

Owner

Love this app. I have14 employees, that all use it. Would love to be able to drag down appts like on the desktop

Needs a serious update

Would really love an update guys. Essentially, this is just a schedule viewer, which is just fine and all, but after the thousands of dollars you need to spend on the desktop app, this app should be free. But, for a $5 app, I'd expect a more robust feature set. For instance, the book view shows all hours from midnight to midnight. Maybe there are salons and spas that operate during those hours, but for those of us who don't, it's wasted space. It's a minor annoyance but makes the point. There is, however, the option to control and add inventory, as if doing so on an iPhone is an obvious first choice. It isn't. The features included are arbitrary, at best. For instance, on the desktop application, you are required to change your password every 90 days, it must be exactly 7 or 8 characters in length(no shorter and no longer), use letters and numbers and not be a password you have ever used before. My brokerage account with my life savings didn't require such obfuscation. I've spoken, at length, with support at STX and was told features are a last priority, behind fixing bugs and stability issues. Makes sense, but without adding the features that seem obvious to us using the applications(both desktop and mobile), I'm left both trapped and annoyed. I will happily give more stars if there is an update since the bug fix of October 2014!!
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Doesn't work half the time

This app is very buggy and laggy. Doesn't work half the time so I can't check my schedule