الكويت
❌❌❌❌❌❌❌👎👎👎👎👎👎👎👎👎😡😡😡😡😡
تقيم
Code
Delay in Deliveries
فاشل في توصيل الطلبات
Perfect
رائع
Delayed delivery
I didn’t place the order just to cancel it. I’m asking why my order hasn’t been delivered as promised and where it is. The customer service representative, Marwan, was not helpful at all and did not make any effort to properly address my concern.
Customers should be taken seriously, especially when they have already placed and paid for an order. This kind of service is extremely disappointing and completely unacceptable.
خدمة العملاء سيئة
Unacceptable Delay in Order Processing
I placed my order on 24 July, and I was promised that it would be delivered by 28 July. However, since 25 July, the status of my order has remained “Processing”, and as of 4 August, nothing has changed.
On 26 July, I contacted your customer service team to track my order. The agent assured me that my order would be shipped within 24 hours and delivered within 2 days maximum. Unfortunately, that promise was not fulfilled.
Then, on 31 July, I received an email apologizing for the delay and stating that I would receive my order within 48 hours. Once again, this commitment was not honored. Today, my order is still showing as “Processing”, with no shipment and no meaningful update.
I am extremely frustrated and disappointed. What is most concerning is not only the delay itself, but the repeated promises and delivery timelines that were never respected. Providing customers with inaccurate information and repeatedly extending deadlines without taking action is highly unprofessional and unacceptable.
I honestly cannot understand how I have been waiting over 11 days for an order that has not even been shipped, especially considering that Styli is a regional company. Ironically, if I order products from China, they typically arrive within 7 to 10 days without issue.
I request that my order be shipped immediately and that I receive an accurate update on its status without any further misleading promises.
If this matter cannot be resolved promptly, I will have no choice but to reconsider purchasing from Styli in the future and to share my experience accordingly.
Delayed Order and No Clear Response
I expected a much better delivery service and better communication with customers. I hope this issue will be addressed so that other customers do not have the same experience.
غير دقيق في تجهيز الطلبات وتصلك قطع خاطئه ومقاسات خاطئه
Late delivery & No response from The CSR
Feedback
ساره
High quality products and worth prices
Amazing
I am extremely disappointed with my experience with Styli. I placed my order on 22nd May specificall
Unfortunately, Eid has already passed, and today is 31st May, yet my order has still not been delivered. The main purpose of ordering the items was for Eid, and due to this unacceptable delay, the order has become useless for its intended occasion.
What makes the situation even more frustrating is the complete lack of proper communication and updates regarding the delivery. There has been no clear explanation for the delay, no accurate delivery timeline, and no effort to keep customers informed. As a customer, I should not have to keep checking and chasing updates for an order that was promised to arrive on time.
I understand that delays can happen, but customers deserve honesty, transparency, and timely communication. Promising delivery before a specific date and then failing to deliver even several days later without proper updates is highly unprofessional and disappointing.
This has been one of the worst online shopping experiences I have had. I expected much better service from Styli. I hope the company takes responsibility for this issue, improves its delivery management, and treats customers with the respect they deserve. I would also appreciate an immediate update regarding my order and a clear explanation for this significant delay.

