Good
Good luck
خدمة العملاء سيئة جدا
اعطوا موظفينكم دورة في التعامل مع العملاء وفهم العميل خصوصا ان الغلط منكم 100% تجربة لن تتكرر
🤍
Thank you so much styli 🤍
سيء
اسوء عمليه دفع من خلال التطبيق
الكويت
اربع شهور لم استرد قيمة المرتجعات
❌❌❌❌❌❌❌👎👎👎👎👎👎👎👎👎😡😡😡😡😡
👎👎👎👎👎👎
تقيم
تطبيق جميل واسعار مذهلة والتوصيل بالوقت
Code
Not applied
Delay in Deliveries
I have ordered only twice from this app and both times they never fulfilled the expected delivery date! My first order was delayed 3days from the expected date and now I have an order which has been delayed 5days and I don’t even know when im going to receive it! And the most frustrating part is that, they will not even give you any updates either by mail or text or call until you will have to go to their DM to ask for it! I least expected this service from a brand like this! Disappointed and my last interaction with Styli for good !!
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فاشل في توصيل الطلبات
طلبي تأخر أكثر من ١٥ يوم وما في تواصل عدل بس رد آلي حتى تقيم واحد ما أعطيهم بالسالب ولا يستاهلون فاشل فاشل بمعنى الكلمه
Perfect
Perfect
رائع
متجر متنوع وشامل لكل العائلة واسعار وخصومات رائعة
Delayed delivery
What a disgusting level of customer service. You place an order through the website, they give you a delivery date, and then you don’t receive your order on time. While you’re waiting and trying to understand what’s happening, customer service simply tells you that you can cancel the order.
I didn’t place the order just to cancel it. I’m asking why my order hasn’t been delivered as promised and where it is. The customer service representative, Marwan, was not helpful at all and did not make any effort to properly address my concern.
Customers should be taken seriously, especially when they have already placed and paid for an order. This kind of service is extremely disappointing and completely unacceptable.
I didn’t place the order just to cancel it. I’m asking why my order hasn’t been delivered as promised and where it is. The customer service representative, Marwan, was not helpful at all and did not make any effort to properly address my concern.
Customers should be taken seriously, especially when they have already placed and paid for an order. This kind of service is extremely disappointing and completely unacceptable.
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خدمة العملاء سيئة
بحكم تجربتي اذا اردت ان تلغي طلب بسبب تأخير التوصيل ما احد يرد عليك لا خدمة عملاء ولا بريد ولا شي ،، جاري حذف التطبيق للابد ، والحمدلله يوجد تطبيقات احسن منه ومنافسه له بعد ..
Unacceptable Delay in Order Processing
I am writing to express my extreme disappointment regarding my order and the unacceptable level of service I have received.
I placed my order on 24 July, and I was promised that it would be delivered by 28 July. However, since 25 July, the status of my order has remained “Processing”, and as of 4 August, nothing has changed.
On 26 July, I contacted your customer service team to track my order. The agent assured me that my order would be shipped within 24 hours and delivered within 2 days maximum. Unfortunately, that promise was not fulfilled.
Then, on 31 July, I received an email apologizing for the delay and stating that I would receive my order within 48 hours. Once again, this commitment was not honored. Today, my order is still showing as “Processing”, with no shipment and no meaningful update.
I am extremely frustrated and disappointed. What is most concerning is not only the delay itself, but the repeated promises and delivery timelines that were never respected. Providing customers with inaccurate information and repeatedly extending deadlines without taking action is highly unprofessional and unacceptable.
I honestly cannot understand how I have been waiting over 11 days for an order that has not even been shipped, especially considering that Styli is a regional company. Ironically, if I order products from China, they typically arrive within 7 to 10 days without issue.
I request that my order be shipped immediately and that I receive an accurate update on its status without any further misleading promises.
If this matter cannot be resolved promptly, I will have no choice but to reconsider purchasing from Styli in the future and to share my experience accordingly.
I placed my order on 24 July, and I was promised that it would be delivered by 28 July. However, since 25 July, the status of my order has remained “Processing”, and as of 4 August, nothing has changed.
On 26 July, I contacted your customer service team to track my order. The agent assured me that my order would be shipped within 24 hours and delivered within 2 days maximum. Unfortunately, that promise was not fulfilled.
Then, on 31 July, I received an email apologizing for the delay and stating that I would receive my order within 48 hours. Once again, this commitment was not honored. Today, my order is still showing as “Processing”, with no shipment and no meaningful update.
I am extremely frustrated and disappointed. What is most concerning is not only the delay itself, but the repeated promises and delivery timelines that were never respected. Providing customers with inaccurate information and repeatedly extending deadlines without taking action is highly unprofessional and unacceptable.
I honestly cannot understand how I have been waiting over 11 days for an order that has not even been shipped, especially considering that Styli is a regional company. Ironically, if I order products from China, they typically arrive within 7 to 10 days without issue.
I request that my order be shipped immediately and that I receive an accurate update on its status without any further misleading promises.
If this matter cannot be resolved promptly, I will have no choice but to reconsider purchasing from Styli in the future and to share my experience accordingly.
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Delayed Order and No Clear Response
I had a very disappointing experience with this app. My order has been delayed, and I still haven’t received any clear explanation from customer support. I contacted the support team several times, but the responses were vague and unhelpful.
I expected a much better delivery service and better communication with customers. I hope this issue will be addressed so that other customers do not have the same experience.
I expected a much better delivery service and better communication with customers. I hope this issue will be addressed so that other customers do not have the same experience.
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غير دقيق في تجهيز الطلبات وتصلك قطع خاطئه ومقاسات خاطئه
غير دقيق في تجهيز الطلبات وتصلك قطع خاطئه ومقاسات خاطئه
Late delivery & No response from The CSR
My delivery late and yet no one from the team reaching me i contacted customer service and they are not replying they said the agent is available from 10am to 8pm it’s already 11:26am they still not responding
Feedback
The clothing at Shop name” Take Two “is of unsuitable quality for the price; it feels like customer deception. I would like the marketing team to check the quality of products before allowing them to be advertised on the app. Thank you.
ساره
الصراحه تطبيق اكثر من رائع
