False advertising
Response from developer
Hi, thanks for taking the time to write this, and sorry the app wasn’t what you expected. You’re right: SubTracker doesn’t scan your phone for subscriptions. iOS doesn’t let any app see what you pay for in other apps, and we chose not to ask for your bank login. Your data stays on your device and in your own iCloud. Here’s a quick way to find the ones you’ve forgotten: • Settings > [your name] > Subscriptions lists everything billed through Apple. • Your last two card or bank statements show the rest (streaming, gym, cloud, AI tools). Add each one in a tap from the presets. From then on SubTracker shows your real monthly and yearly total and reminds you before every renewal and before free trials turn into charges. If you bought Pro and want a refund, you can request one at reportaproblem.apple.com. For anything else, write to subtrackerclientsupport@gmail.com and we’ll help. Best regards, Pierfrancesco Amendola
Doesn’t do what is advertised
Response from developer
Hi Jackielwn, thanks for taking the time to share your thoughts. Because we prioritize user privacy, the app doesn't automatically scan external accounts or personal data. Unlike the native iPhone settings—which only cover subscriptions tied to your Apple ID—SubTracker lets you organize all recurring expenses (gyms, web services, offline memberships) with custom reminder alerts in a single place. Your feedback is very valuable to us as we continue improving the onboarding and entry flow! Best regards, Pierfrancesco Amendola
