Subway Korea User Reviews

Customer Experience

Positive experience73.7% of reviews
Neutral5.2% of reviews
Negative experience21.1% of reviews

~ Based on 232 written reviews from the US App Store.

What users say

Is Subway Korea Safe?

Subway Korea appears safe based on user ratings. AppsHunter Safety Score for Subway Korea is 93/100.

This assessment is based on 10,465 user ratings, with an App Store average of 4.7/5.

Safety Analysis

95.4% of ratings point to a safe experience
2.4% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 4,402 App Store ratings for Subway Korea.

Is Subway Korea Legit?

Subway Korea appears to be a legitimate app. AppsHunter Legitimacy Score for Subway Korea is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The best way to learn the subway system in South Korea!

Such an easy, user-friendly app for English speaking folks. Always handy to have when needing to use the subway to new places!

使えます!

慣れると結構使えます!日本語と韓国語表記の切り替えがもう少しパッと出来ると韓国人に聞く時に便利ですね。あと現在どこにいるかは分からないのでNEVER MAPと併用して使ってます。あと所用時間がたまに変な時あるかな?

Response from developer

こんにちは!地下鉄です。:D 地下鉄をこれほどまでに愛し、ご利用いただき、心より感謝申し上げます。私たちは、会員の皆様に良い体験をしていただけるよう、常に努力してまいります。👍 よりスムーズなサービスを提供できるよう、運営してまいります。ありがとうございます。

特别好用

来韩国全靠这个,用了好几年了,特别清晰明了!!

良い

韓国に行かれる方はこのアプリさえ入れておけば、簡単に地下鉄移動が出来ると思います🙆‍♀️時々ひらがな読みとハングル読みの違いから入力でつまづいてうまく検索出来ないけれど、それは仕方のないことなのでオッケー

Response from developer

こんにちは、サブウェイコリアです :)まず、当社サービスにご関心をお寄せいただき、誠にありがとうございます。また、お褒めの言葉をいただき、大変嬉しく思っております!これからも最善を尽くして、最高のサービスを提供してまいります!本当にありがとうございます。良い一日をお過ごしください :)

어떻게 타고가는지 알아르켜주는 앱

어느역에서 어디로 가야하려면 몇호선을 타야되는지 이런거를 난알켜주는 답답한 지하철앱입니다

대체불가 필수앱

몇년이나 이용했을까요, 10년은 넘은거같은데-. 어제 갑자기 무슨 오류가 난건지 업데이트를 무한반복하더라구요. 그래서 망설임없이 삭제하고 다른앱을 깔았는데 켜보니 ui도 너무 불편하고 낯설고 못쓰겠는거예요ㅋ 원래 잃어봐야 안다고 그 10여분동안 공기처럼 이용해왔던 이 앱의 소중함을 깨닫게 되었습니다, 생활의 일부로 정말 잘 사용하고있어요. 고맙습니다

Response from developer

안녕하세요! 지하철입니다. :D 저희 지하철을 이렇게 많이 사랑해주시고 애용해주셔서 진심으로 너무 감사드립니다. 저희는 회원님들께서 좋은 경험을 하실 수 있도록 지속적으로 노력하고 있습니다. 👍 더욱 원활한 서비스를 제공할 수 있도록 운영해나가겠습니다. 감사합니다.

Best Subway

Best subway system on earth.

便利

韓国行く時必ずお世話になります

Response from developer

Hello, this is subway Korea :) Thank you so much for using our service. We really appreciate your comments and will work harder to provide better service. Please don't hesistate to let us know your thoughts and opinions about our app. Thank you :)

New update

I came to Korea last week and the app had an update and it is so confusing now and can’t use it at all! What happened to the original, was so easy and convenient. I can’t navigate it now! So sad!

어플을 열때마다 업데이트를 하라고 하시네요

The perfect train application for Foreigners

This application has taken a lot of the guesswork out of my hands, super easy to read and really helps making you trip planning a lot easier, I can easily see where I’m at look where I’m going and map the route very easily. Highly recommended application.

駅番号

駅番号が見れなくなったのはどうやって戻せます?

Response from developer

Hello, this is the subway. First of all, please understand that we have caused inconvenience in using the service. The correction has been completed after confirmation regarding this matter, Please update the route map data to the latest version after accessing the app. If the same phenomenon occurs in the future, please contact us by e-mail to contact us in the app. Thank you.

지하철

편하고 쉽게 탈 수 있고빨리가고 깨끗하고 교통 에 너무 편해요

十分満足

韓国旅行で利用しました
路線図がすぐ表示されるので便利でした またソウルに行く時は使おうと思います

Response from developer

Hello, this is subway korea :) First of all, we'd like to thank you for your interest in our service. Also, we're so glad to hear your compliment! We'll do our best to keep our service the best as we can! Thank you so much, and have a good day :)

使いやすいがあと少し!

地下鉄の番号を記載してくれると最高です。これでも結構見やすいですが、あと少し番号を!よろしくお願いします!

Response from developer

Hello, this is Subway Korea. First of all, thank you so much for loving Subway Korea and for your great feedback! We'll take your suggestions into consideration by our planning and development teams! Please continue to use Subway Korea and feel free to contact us if you have any suggestions or questions. thank you.

Очень хорошо

Очень простое и понятное приложение для метро Кореи, один минус это на очень частые обновления приложения, из-за чего изменения стоимости проезда не отображаются правильно, одна поездка в августе 25 стоит уже 1600 вон, а не 1500 как в программе.

Not intuitive

Clunky search feature for trying to figure out route between two destinations. Frustrating when in a bind.

Worst Subway App

This is the WORST App. It is never accurate with the train arrival and departure places. The times also are inaccurate. I get lost almost every time I use it and I lived here many years!!!

改善希望

駅名が日本語表記のみなので駅によってはわからないことが多々あります。
ハングルと英語表記も併せて記載していただけたらかなり使いやすくなると思います。
駅番号もあるとわかりやすいです。
また、出発駅と到着駅を入力してルート検索ができる機能が有れば更に使いやすくなると思います。
今の検索方法では、路線図が頭に入っていない人は使えない場面があるのではないでしょうか。

Not good

Why is it all Korean!!!!!!??????