App bug
There is a bug when you select “order again” and then upgrade to a meal. None of the details ie bread, salad, sauce replicate. As a result the shop cannot make the order until you arrive. Defeats the purpose.
Can’t login with google
Can no longer login with Google. The amount of times they’ve released a new app you’d think they’d be able to make the most recent one polished but so buggy. Shame because I’m no longer going to subway if I can’t collect the points so missing out on money!
DONT get this app
Nothing works, everything closes/crashes - don’t trust the 4.8 star rating, all of the most recent reviews give it 1-3 stars.
Can’t pay
It won’t let me checkout
Issues
Tried to pay for my order and wasn’t able to do so after multiple attempts. I could apply deals I had in the app either, really poor
Great rewards if I was actually able to use them
I eat subway 4 times a week and half the time the app don’t work properly or the rewards can’t be applied to the order subway please fix your app
NOT LETTING ME CHECKOUT
There is a bug where it does not let you check out.
Does not let you pay
Does not let you pay
Wish they had offers for Salads
Easy to use app, great for collecting points. Wish they had offers for salads. It’s the only downside to the app, they only have offers and discounts for the subs but not the salads.
Trash
Been using the app for ages my promotions don’t apply to my checkout and after every order if I want to order agian I have to delete the app and redownload it or it won’t let me go to the checkout.
app crashes
app constantly crashes during checkout, it’s impossible to pay & order
Can’t sign in
This app randomly signs me out of my account and when I attempt to sign back in it doesn’t work, I end up having to create a brand new account every time because of this.
Useless app and useless none existent support
Tried to do an online pick up order, transaction wouldn’t go to payment stage, then took my rewards off me without fulfilling my order, no customer support available. Sends me straight to Sammy the bot who then shuts down the conversation after saying what is wrong, no human support in sight. The USA has the support but the UK has zilch. Purchased a gift card which can’t even be redeemed at the tills and no help from a company who take your money but won’t fulfil their transactions.
Show more
Not working
i constantly have to delete and re download this app as it just won’t let me log in after it logs me out, and it’s frustrating! each time i log in my previous reward points are not saved
Terrible unresponsive and slow
Decent rewards but the app itself is functional 10% of the time. Cannot even sign in anymore
Scam
THIS APP IS NOT GENUINE! ORDERED FOOD FOR COLLECTION, GOT THERE AND IT WASNT ON THE SYSTEM I CHECKED MY BANK AND IT SAYS TRANSACTION FROM CHINA, THEY HAVE TAKEN MY MONEY EVERY WEEK AND I AM UNABLE TO BLOCK THE TRANSACTION FROM MY MONILE APP SO THEY WILL JUST LKEEP TAKING MONEY FROM YOUR ACCOUNT
Full of bugs
This app literally never works. Always there’s some kind of issue.
QR code won’t appear
If I could I’d give it 0 stars for this app. Major issues when trying to collect rewards via qr feature. It’s almost like it’s deliberate. I’ve tried signing in again , refreshing app at App Store, etc. nothing!! Rubbish. Food is nice though
Can’t log in
Can’t log in and my card has disappeared from my apple wallet so i have lost all my points
Lost everything
Was forced to re-register my account via the sign in with apple button. Tried several times to avoid this but got nowhere. Eventually gave in and lost all my points for the year. Tried customer support but the chatbot didn’t get me anywhere. Still unresolved