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SugarSell

SugarSell

by SugarCRM, Inc.

75 ratings
52 reviews
💼 Business
📊 Productivity
Free

Details

Released
March 25, 2013
Updated
October 18, 2026

Features

Developer

SugarCRM, Inc.
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SugarSell screenshot #1 for iPhone
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SugarSell screenshot #5 for iPhone
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❓5 answered
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About

Manage customer relationships and business processes from anywhere. Access contacts, accounts, leads, and custom modules to update opportunities, schedule activities, and generate quotes on the go.

✓Access contacts, accounts, leads, and custom modules
✓Update opportunities and view account details
✓Schedule calls and create cases
✓Generate pricing quotes
✓View dashboards and KPIs
✓Manage task lists
✓Map customer locations and plan routes
Show original description

What users say about SugarSell

Reviews of SugarSell are mostly negative: the Business app is rated 4.0/5 from 75 App Store ratings. What users like most: easy to use, especially on the go, saves time with dictation feature. Top complaints: frequent crashes and force closing, app doesn't load or crashes on opening. Summarized from real user reviews.

Positive things

  • 👍Easy to use, especially on the go
  • 🚀Saves time with dictation feature
  • 👍Access to customer info on the fly
  • 👍Offline mode is great for connectivity issues
  • 👍Works well with remote instances
  • 👍Intuitive and fast UI
  • 👍Seamless UX with Sugar interface
  • 👍Great for logging calls and contacts
  • 👍Super productive for sales tasks

Negative things

  • 🐛Frequent crashes and force closing
  • 🐛App doesn't load or crashes on opening
  • 🐛Missing fields and interface issues
  • 🐛Web version has missing buttons and info
  • 🐛Hard to navigate on the road
  • 🐛Doesn't mesh well with Apple products
  • 🐛App freezes when phone goes to sleep
  • 🐛Not working with community version
  • 🐛Search functions not working
  • 🐛Can't import contacts easily
  • 🐛No workflow options or document upload
  • 🐛Scheduled calls disappear after time passes
  • 🐛Call history shows oldest first
  • 🐛Cumbersome and difficult to use
See all reviews

What's New in SugarSell

92.0

October 18, 2026

Smart Notes: When creating or editing a Note, you can now add photos from your camera roll and have the text within them extracted automatically into the note's Description. Share images into SugarAI Mobile to start a note: You can now share one or more images from your device's gallery or Photos app directly into SugarAI Mobile to begin a new Note with those images attached. On-device optical character recognition plugin: Users can leverage on-device optical character recognition (OCR) to extract text from photos and images captured within the mobile app.

More

User reviews

Most RecentHighest RatedLowest Rated

Useless

Literally useless on IOS
Nothing loads constantly getting resource not found messege
MMadduey

I use this for my job (especially when I am on the train).

One thing I really love about this app is that I can dictate my notes into it after a meeting and they are typed into the screen for me automatically so all I have to do is press save. Brilliant if you don’t love typing or to save time.
FFleet_girl

5star fiction

Changed my life. I now have a tan and a six pack and hang out with hot babes at the beach because now my job takes 99% less time.
….true story ;D
SFstuart mudd fantasy fiction

Very poor crumped interface

The mobile app is a total waste of time. Missing fields and worth using as it crushes for a simple update or adding opportunity
AAnti-liars

Update

Whatever update happened recently to the web based version has left out a lot of helpful info. All of the “action” buttons are missing for one. Create buttons don’t show up unless you put your mouse pointer over it. Very frustrating.
Ddho555
See 47 more reviews

Developer apps

PS Mobile for SugarAI
PS Mobile for SugarAI

by SugarCRM

💼 Business
Free
See developer apps

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User experience

🐞

Reported Bugs

19 issues

Resource not found messages

Bug

Missing 'action' buttons on web version

Bug

Create buttons only show on hover

Bug

App doesn't open and crashes

Bug

Force closing since update

Bug

App crushes for simple updates

Bug

iWatch messages not sending

Bug

App closes immediately when other apps are open

Bug

Impossible to log on

Bug

Unstable app, impossible to rely on

Bug

Cannot enter company name for projects

Bug

Changes not saved without project entry

Bug

Freezes when phone goes to sleep

Bug

Cannot connect with URL

Bug

App not working with community version

Bug

Cannot load data offline since update

Bug

Scheduled calls disappear after time passes

Bug

Customer name does not appear on planned calls

Bug

Search functions not working in all modules

Bug
✨

Requested Features

11 requests

Calendar view is missing

Feature

Ability to import contacts from phone

Feature

Card scanner integration

Feature

Dragon Naturally Speaking integration

Feature

Map integration for contacts by region

Feature

Workflow options

Feature

Ability to upload documents

Feature

Dark mode option

Feature

Advanced analytics dashboard

Feature

Improved sort/filter for contacts

Feature

Option to only see own contacts by default

Feature

FAQ

What does the SugarCRM mobile app do?

The SugarCRM mobile app allows users to manage their customer relationships and business processes from their mobile devices. It provides access to CRM data such as contacts, accounts, leads, and custom modules, enabling users to update information, schedule activities, and generate quotes while on the go.

What are the key features of the SugarCRM mobile app?

Key features include viewing detailed account information, updating opportunities, scheduling calls, creating cases, sending quotes, and managing task lists. It also offers dashboards with KPIs, document generation with Doc Merge, and mapping capabilities for customer visits.

Is the SugarCRM mobile app free to use?

Based on the provided information, the app is listed as free. However, it is designed to work with a SugarCRM account, which may have associated costs depending on the subscription plan.

What devices is the SugarCRM mobile app compatible with?

The description does not specify exact compatibility details. However, it is designed as a mobile application, implying compatibility with common smartphone and tablet operating systems like iOS and Android.

How can the SugarCRM mobile app help with sales?

The app helps sales professionals by providing instant access to customer data, allowing them to update deal progress, build pricing quotes in real-time, and plan customer visits efficiently. This mobile access ensures they are always prepared to close deals and support customers.