App Not Working
How can you sell a product that depends on the app that
doesn’t work? And no way to open a ticket other than using reviews. How do I get support?
doesn’t work? And no way to open a ticket other than using reviews. How do I get support?
Great product, easy app
Simple, clean, incredibly easy to use. The app connects seamlessly. Great design and functionality, highly recommend.
Removed features
I like the product but when I bought it the recovery mode didn’t require a subscription but the most recent app update puts the feature behind a monthly subscription. No reply from customer service. Disappointing.
Removed features
I like the product but when I bought it the recovery mode didn’t require a subscription but the most recent app update puts the feature behind a premium monthly subscription. No reply from customer service. Disappointing.
the BEST fix for joint pain
Didn’t really know where to leave this review but for years I’ve had chronic joint pain and it’s limited my exercise and mobility. I hadn’t heard of blood flow restriction before and was a bit worried about it but my PT calmed my nerves and told me this would be the best solution for build my muscle strength without strain on my joints. The difference has been unbelievable. After 1 month I feel stronger than I ever have before and am doing exercise I haven’t been able to do in years!! So grateful for this product. Thank you for all the amazing work you’re doing!!
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Frustrating
The “onboarding flow” is garbage now! The app won’t allow you to proceed to simple compression mode unless you sign up for the membership. So now I’m unable to use my cuffs unless I sign up for a $5 per month subscription…. Fix this.
Response from developer
Hi, Thank you for your feedback, we are currently working on a fix for this issue. You can also reach out to us directly by emailing customerservice@trysuji.com. Thank you
Glitchy
App continuously is set up to block use without subscription mode. You’ve already ripped me off - relax on the $5 per month, not gonna hsppen. Devices constantly lose connection and interfere with other blutooth devices.
Response from developer
Hi, Thank you for your feedback, we are currently working on a fix for the issue regarding bluetooth. You can also reach out to us directly by emailing customerservice@trysuji.com. Thank you
App does not work after the new update
App does not work making the expensive BFR cuffs useless. I would buy another cuff that is analog
Response from developer
Hi, Thank you for your feedback. Please contact us directly by emailing customerservice@trysuji.com and we will address your issue Thank you
Brutal Avoid
This app and product is awful. It disconnects constantly, deflated the device for no reason, the time tracker doesn’t keep proper time. I wish I never bought it. You will hate every time you try to use it.
Response from developer
Hi, Thank you for your feedback, we are currently working on a fix for the issue regarding bluetooth. You can also reach out to us directly by emailing customerservice@trysuji.com. Thank you
Great product
Works like it’s supposed to, love the workouts, this product has really helped with my recovery. Thanks!
I LOVE SUJI
Use it regularly for Pickelball elbow and it works! I felt 90% less pain after the first use and have kept using it to prevent it from acting up again. Highly recommend!
Love my Suji
Recommended by my PT. Suji helped me recover from a knee injury, and now I use it before and after strength training. Just ordered a second one so I can use it on both legs. This app makes it so easy to integrate into my routine—it’s become a key part of my recovery and training.
Game changer
This app with the product is an absolute game changer for recovery and strength. Easy to use and is now a major part of my daily routine.
THE BEST
I love this product and the app makes it that much better. The exercise library and AI recommendations are my holy grail. It makes it so easy to add it to my warmup- minimal effort required I just listen to the experts!
