Sum AI User Reviews

What users say

Top reviews

Не все записи сохраняются

Часть записи не транскрибируется, при этом пропадает из аудиофайла часть записи, которая не была транскрибирована. Т.е. ее невозможно даже прослушать.

Very usable

Nice

I’ve tried money others

I’ve tried a lot of AI transcription and summary apps, and Sum AI has become one of the tools I use almost every day. As technology evolves and I work with more video content, having a fast and simple way to capture ideas is incredibly valuable.

I love that I can record a quick video when inspiration strikes, upload a video from someone teaching me something, or even capture random thoughts while doing dishes, walking, or working. Whether it’s business ideas, project concepts, book titles, websites, supplements to research, places I want to visit, songs I want to find later, or anything else that pops into my head, Sum AI helps me organize and revisit those ideas without losing them.

I use AI extensively for research, information gathering, knowledge management, and content creation, and Sum AI fits seamlessly into that workflow. The app is fast, easy to use, and saves me a tremendous amount of time. If you’re constantly learning, creating, researching, or collecting ideas, it’s an excellent tool to have.
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Works really good

Best app at giving a transcript that is accurate

Not good anymore

It used to be good, so I renewed my subscription.
But lately it does not finishes the transcription, gives errors, awful. I want a refund.

Response from developer

Hello! Thank you for your review. Please, reach out to our Support Team by email with your order details so that they can proceed with your request. Thank you!

Handling Failure with long Audios that's new

Handling Failure with long Audios that's new

Response from developer

Hello, thank you for your review. We are sorry to hear that you might be experiencing issues. We will be happy to assist you further if you clarify your review. Please, reach out to our Support Team by email so that we can advise you properly. Thank you!

Handling errros

Nowdays so much of handling errors where i cannot transcribe the recording and totally wasting my time for like 3-4days and its happening multiple times. I am on latest iphone 14 pro. Please fix this as i have subscribed monthly and its causing a lot of trouble

Response from developer

Hi, thank you for your review. We are sorry to hear that the App is not working properly on your end. Please, reach out to our support team by email for further assistance. Make sure you send us a video recording of the issue or a screenshot and a detailed explanation of the problem. Thank you!

Not working

Normally it works beautifully, but for the last couple of days I haven’t been able to get it to upload anything. I’ve been using it for months with great success, but now it doesn’t work at all. I’ve tried emailing for days to try and solve the problem, but no response. I wish they’d respond to my queries.
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Nothing works

Everything I upload creates an error in 2 seconds and a 10 second voice recording took forever to process and never did

Parece bom, mas abusivamente caro.

Gente não dá.. 500 por ano é um absurdo!
Chega a ser abusivo esse valor. Ou então 40,00
por semana? Loucura.

Response from developer

Olá, obrigado por dedicar seu tempo para escrever uma avaliação. Agradecemos seu feedback. Lamentamos que o preço da assinatura Premium pareça alto para você. Observe que o aplicativo na versão Premium oferece muitos recursos e oportunidades interessantes e, definitivamente, vale o investimento. Esperamos que você goste do aplicativo! Obrigado!

Best app

You are the best one

Some Problems

I used the app for a whole year without many problems but I had trouble after renewing my subscription. It would upload but failed to “handle the file”. After an email to the support team SUM AI is working properly again. I am very pleased with the quality of the transcription.

Response from developer

Thanks for sharing your experience! It sounds like you're happy with "Transcribe Live," but if you ever want to try Summarizer, we’d love to hear how it compares. Let us know if you have any feedback at summapp@42apps.io!

Handling Error Messages

This app is amazing when it works. Lately though, I keep getting handling error messages on my transcription. It’s frustrating as there is no direct way to contact anyone to resolve the issue within the app.

It might be time to get a new app. I need consistency. There will always be systematic issues with every app but it’s how a company deals with them keeps a customer.
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Difficult to use

Hello, the app is not working for couple of days already..

Trash

How are you not going to allow any recording to be transcribed? “Error” keeps popping up. So glad I’m paying for this not to work. I have 10+ meetings I need summarized, but this trash app doesn’t want to work.

Sensacional

Muito bom

I cannot copy videos

Doesn’t let me do transcription

Loved this app but not anymore

I’ve been using this app for awhile and it’s amazing. However, I renewed my yearly subscription in November 2025 and now all of a sudden the app no longer recognizes it. It still shows as active in my account until November 21, 2026 but I can no longer use the app without paying again, after a rather large price hike was implemented. I’ve tried multiple times to reach support and never heard back. Very disappointed.
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Response from developer

Hello! Thank you for your review. We are sorry to hear that it took longer than usual to assist you. Please, send us a new email, it will help. Thank you very much!

Not working properly

DIDN’T UPLOAD THE LINK SINCE I PAID FOR PREMIUM, KEEPS SHOWING A MESSAGE FOR TRYING TO OFF THE VPN EVEN WHEN THE VPN WAS NEVER ON!!!
This app used to be good, after you bought premium just stop working and have no way to get fixed!!! Don’t waste your money!!!


UPDATE: I have premium subscription that will expire feb.10 2026. But the app didn’t let me use anything and keeps asking for renew my subscription that still valid and I already paid for!!! This is the worse of the worst app! Don’t use or lost your money and time!😡😡😡😡
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Surpreendente

De todos os apps de transcrição que testei, este foi o que melhor correspondeu ao áudio e converteu em uma ata perfeita.