Do not buy
This app is awful!!!! It is not user friendly and the response for help is slow. I pay a monthly fee for something that doesn’t allow my friends to open my gate with the access code. It’s Bs. Complete waste of money.
Great Service!
App tells me exactly how to work the gate and the technical support was very helpful!
Greatest/Friendliest App
The people at this company and the development team are by far the best in the world!
Great App!
It’s a very functional and intuitive app. Easy to use.
Good app
In all honesty, it’s actually really good app. Most of the people in here are just too old to understand how to use it.
Just okay needs features
Decent app if you’re the administrator on the account but for standard users non admin doesn’t have access to snapshots images which makes zero sense to me I already called them about this not that is going to do much. Being hypothetical here but what if I was renting out to somebody and they don’t see who it is without a snapshot there’s no logic
The signal is average thankfully we have manual keys for it and hopefully there’s some improvements
The signal is average thankfully we have manual keys for it and hopefully there’s some improvements
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Garbage
Screen just stays blank. I can’t even login. I’ve downloaded the app, removed, reinstalled, etc. nothing…
Works…most of the time.
I like this app, but don’t count on it to open the gate every time. Something is buggy about once a week. Today it is a white screen.
Extreme Security Breech
I began having issues with my phone randomly calling people from my contacts about 7 months ago. Today I deleted the app. I tried to FaceTime my husband from my phone to his iPad and it kept connecting to Summit instead. It’s supposed to be just a gate app. No company should have that access to my phone. Obviously hacked!
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App crashes
This system is a recent “upgrade” for my neighborhood. The app keeps crashing so I get a white screen and no options to open the gate. Have uninstalled and reinstalled the app and restarted my phone with no resolution.
Really frustrating
Very low frills app and doesn’t provide access to the camera on the gate dialer. Doesn’t respond consistently to opening commands which is super frustrating.
Worst Gate system
This is the worst gate system. It is down every other month pretty much. Very undependable for the amount of money we paid for the system and the monthly fees. Complete rip off. Avoid.
Simple and functional
Been a customer for years and the new app has been great! The tech support team has been great at answering all the questions I have or issues I have run into!
Rubbish app
Doesn’t respond consistently to open the gate, especially when trying to latch open. Almost always takes at least three presses to latch, but today it won’t latch at all. Horrible app.
Best app ever
I recently got moved over to the sierra platform and I love it. I have had some of the issues commented below however after calling their amazing support team I have been able to work out all the small kinks with the transition and could not be happier.
Worst app
This is the most unreliable, inefficient app that I have ever used to open a gate. You have to slide all the way even if you do it doesn’t open. It has a delay. It should just be a top equals a click to open we shouldn’t be sliding. These hold to open, hold to release and all of that shouldn’t be happening. It’s a lot. Unnecessary
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Worse now
The first version of the app was bad now it takes more steps and more time to open our gate. If your finger moves in the slightest you have to start over. Takes forever to show if the gate is open or closed and you have to refresh constantly. Can we go back to the old bad version?
The worst
The app is showing a white blank screen. No login & no gate access icon
ZERO STARS
This is the most unreliable app I have on my phone and had I known this., I would’ve never ever went with this for my electronic home gate. Half the time it’s off-line the other half of the time it’s serendipitously logs you out. Always when someone’s at the gate always when it’s an important package or service. The price is absolutely insane considering it works about 50% of the time. I cannot in good conscience. Give you any stars because when I need the app, it doesn’t work.
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Rude people
Tried to get help by calling the company however they were very rude interrupting me as I was talking and said they couldn’t help me. I would have to contact my administrator. They had no idea who it was. I’m also part of the HOA and they still would not help me do not recommend this company.
