Sun Federal Credit Union User Reviews

Customer Experience

Positive experience85.1% of reviews
Neutral6.0% of reviews
Negative experience9.0% of reviews

~ Based on 67 written reviews from the US App Store.

What users say

Is Sun Federal Credit Union Safe?

Sun Federal Credit Union appears safe based on user ratings. AppsHunter Safety Score for Sun Federal Credit Union is 98/100.

This assessment is based on 5,717 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.0% of ratings point to a safe experience
1.5% of ratings suggest some concerns
0.5% of ratings point to a risky experience

~ Based on 5,717 App Store ratings for Sun Federal Credit Union.

Is Sun Federal Credit Union Legit?

Sun Federal Credit Union appears to be a legitimate app. AppsHunter Legitimacy Score for Sun Federal Credit Union is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Issues

Needs a serious tweak update!!

App glitched

For some reason when I open the app it just gets stuck on the blue loading screen. Everything was going well at first but within a week using the app this happens

Dark Mode

Love the app. Allows me to handle most of my banking needs. However, please create a “dark mode” option for this platform. Thanks!!

Disappointed in Updates

Going on about a month with an error in the app that hasn’t been resolved yet. Forcing organizational traits to not appear within account overview.

Sun Banking App

System is very user friendly. I am very pleased with its ease of use.

My bank for over 20 years

Convenient and cooperative.

YEAH Sun Federal

Very personable people, always helpful. I feel comfortable going in!

Sun Federal credit union number 1 in USA

My God bless all employees in thé bank . Keep Going. Thank you for service

Great app

Easy to manage your finances

New update

Since the new “makeover” it will not allow me to see transactions on my credit card. The app just keeps glitching. Please fix this.

Customer service A+

Thank you

Great!!!

The APP is very convenient, effective, and accommodating! I appreciate being able to do things from home, especially, during Covid-19. It is very helpful to be able to make deposits effortlessly! My Credit Union is the Best!!! I appreciate your staff very much.

Best bank ever

I lost my mom to Covid 19 and others. And needed some money that was On hold till a checked cleared. They went and release some so I could take care of my family. Them in a few days I received a condolence card in the mail! This bank is like my family, and I love them so much. Thank you for treated me like a person and not a number like my other banks did
Thank you so much
Bobby
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Friendly, helpful

Customer service is superb. I feel like I am a valued person to Sun Federal and not just a customer.
Everyone is polite, friendly and professional and truly care about how they can help. Sun Federal must be a great place to work because everyone is always so upbeat and positive during transactions.
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The Best!

Very convenient to have all my Sun Federal accounts at the palm of my hand. Very easy to use.

Love the app

App is so convenient for all my banking needs

Awful App, get your loan elsewhere

A bank that doesn’t invest properly into their online banking in 2020 speaks for volumes of the poor business standard. Awful app, constantly crashes—was told by an office that after getting a loan, my online banking would be available in a few months. Who does this?

Good Bank

Good App

Review

Very easy to use, I just love ❤️ it.

App crashes 20% of time

This app would be helpful if it consistently worked. But too often I can’t get past the first screen or it crashes during mobile deposit. All night, once again, it won’t let me do a mobile deposit.