Sun Life Dental (U.S.) User Reviews

Sun Life Dental (U.S.)
Sun Life Dental (U.S.)
Sun Life Financial (U.S.) Services Company, Inc.

What users say

Top reviews

Love it

Very easy to use

I hate the updated app

The new and "improved" app doesn't recognize my login information but won't let me change it either. I am extremely disappointed and frustrated.

Good

Good

Great App

Very simple and easy to use. Quick to add to Apple wallet as well!

Login

You idiots still didn’t combine the login info from the website to the mobile app?? People have been complaining about this for over a year now!? There has to be some criminal activity going on to fluff the member numbers, if you have to create 2 accounts for 1 user.

Website and app are not the same

Apparently your web browser login isn’t the same as to logon to use the app. You have to create a WHOLE NEW BRAND LOGON FOR MOBILE!! That’s absolutely insane.. just bad development and hosting..great so I have to manage two logons and my chances of someone getting my login information just increased ..
Show more

Best of the Best

Very helpful and easy to login

App never available

App doesn’t open and the one time it did, info didn’t correspond with website.

Love

Great app

Can’t even log in

I can’t log in on the app at all. My login info works just in browser, but this app tells me I have no account.

Dental id card

Dental id card

Absolutely Moronic

Why am I having to sign up with TWO different accounts for the website AND the app? Why isn’t it combined??????? It’s the year 2025 and insurance companies still can’t get with modern times.

Customer service

Ezekiel my agent was so helpful and knowledgeable of my questions. He was so patient. Thank you for a wonderful experience

Add to wallet doesn’t work

Trying to add the card to wallet but it doesn’t work.

Smooth experience

I love the user interface and how i can pull any info on my dental plan including my dental card.

Nice and Easy to use!

Nice intuitive design! Everything I need

Need An Update

App Needs To Show The Full Policy on what percentage is covered.

Can’t even log in

I download the new app and tried to login but keeps telling me account not found in record and I went to the website to login but encounters an error.

Much improved

This app is packed with new features and gets enhanced frequently!

What happened?

I was able to access everything in the former app. Moved to this one as mandated, and now I can’t even create my account to view anything!