Sun Life Dental (U.S.) User Reviews
Customer Experience
~ Based on 23 written reviews from the US App Store.
What users say
Summarized from real user reviews of Sun Life Dental (U.S.). Based on 4.5K reviews and a 4.9/5 average, it highlights the 3 positives and 3 negatives reviewers mention most about this Medical app.
Positive things
- 👍Helpful and knowledgeable customer service
- 👍Smooth and intuitive user experience
- 👍Nice and easy to use app
Negative things
- 🐛Add to wallet feature doesn't work
- 🐛Cannot create an account or log in
- 🐛Cannot view Explanation of Benefits (EOB)
Is Sun Life Dental (U.S.) Safe?
Sun Life Dental (U.S.) appears safe based on user ratings. AppsHunter Safety Score for Sun Life Dental (U.S.) is 98/100.
This assessment is based on 4,528 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 3,782 App Store ratings for Sun Life Dental (U.S.).
Is Sun Life Dental (U.S.) Legit?
Sun Life Dental (U.S.) appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Sun Life Dental (U.S.) is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Very easy to use
The new and "improved" app doesn't recognize my login information but won't let me change it either. I am extremely disappointed and frustrated.
Good
Very simple and easy to use. Quick to add to Apple wallet as well!
You idiots still didn’t combine the login info from the website to the mobile app?? People have been complaining about this for over a year now!? There has to be some criminal activity going on to fluff the member numbers, if you have to create 2 accounts for 1 user.
Apparently your web browser login isn’t the same as to logon to use the app. You have to create a WHOLE NEW BRAND LOGON FOR MOBILE!! That’s absolutely insane.. just bad development and hosting..great so I have to manage two logons and my chances of someone getting my login information just increased ..
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Very helpful and easy to login
App doesn’t open and the one time it did, info didn’t correspond with website.
Great app
I can’t log in on the app at all. My login info works just in browser, but this app tells me I have no account.
Dental id card
Why am I having to sign up with TWO different accounts for the website AND the app? Why isn’t it combined??????? It’s the year 2025 and insurance companies still can’t get with modern times.
Ezekiel my agent was so helpful and knowledgeable of my questions. He was so patient. Thank you for a wonderful experience
Trying to add the card to wallet but it doesn’t work.
I love the user interface and how i can pull any info on my dental plan including my dental card.
Nice intuitive design! Everything I need
App Needs To Show The Full Policy on what percentage is covered.
I download the new app and tried to login but keeps telling me account not found in record and I went to the website to login but encounters an error.
This app is packed with new features and gets enhanced frequently!
I was able to access everything in the former app. Moved to this one as mandated, and now I can’t even create my account to view anything!
