STC
The girls at STC in Lagrange are the absolute best bunch ever.
Cannot freeze through app
They say cancel anytime or freeze in the app and you cannot do so. They make you come in and freeze in person. They don’t make it easy.
Very glitchy, undependable app
I love buying the specials available online, but the app is a huge pain. Love sun tan city!!!
All over the place
This app is horrible it will not let me purchase on line. Keeps telling me my payment failed it does not keep my card information. Don’t get me wrong I love the salon and the staff is wonderful but this app is a nightmare.
Rigged cancellation feature
The app totally sux. It’s rigged so you can’t cancel your membership.
Not effective
Doesn't work cohesively
Can’t cancel
You can’t cancel an account easily on the app
Upgrade sally
Works good until you wanna upgrade. Then it always throws an error and I have to do it at the salon. Not very convenient .
Canceling in the app is a pain
Cancel
Limited access
Cancel or freeze via website or app only… no where can you find the option for either. Check-in does not ensure your spot, so really no reason.
I can’t cancel
It won’t allow me to cancel or connect with an agent to cancel!
Horrifying
Cumbersome; I have tried to downgrade my membership and it will not let me
Poorly designed
Good luck canceling a membership!
Phone number unavailable!
Need to provide option for local store access via telephone😡. There are instances when local contact is needed AND when corporate offices are already closed for the day or the weekend but need to speak to local STC in area.
Also, no hours of operation are provided per city location(s) on the STC App anywhere.
Very frustrating😒
Also, no hours of operation are provided per city location(s) on the STC App anywhere.
Very frustrating😒
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I just want to cancel
Option to cancel not there
Can’t find how to freeze on the Ap
I want to be able to freeze my membership and the Ap is not user friendly on how to do it. I shouldn’t have to physically go to the store
Too hard to navigate unless you are checking i
Not good
Great beds
It’s a great, clean, good environment
Never can find the freeze option
How come it is so difficult to find the freeze membership option? I’ve had trouble every year freezing my account because it’s nowhere easy to find on your site ! You do this on purpose !!
Glitchy
Frequent issues with updating payment methods through app. Its only redeeming quality is the check in feature.
