Horrid
I’m from aus and I ordered one item and it was super expensive, I then asked a friend if she’d ever ordered because I suddenly got very nervous about it, my friend said she ordered and never got her package and never got her money back. Disgusting. Now I cannot track my order and I suspect the same thing is happening to me. All week I’ve felt sick about this because I cannot just throw money around for nothing.
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Processing fee?
The site itself is fine, but a problem I had was when I didn’t like the item I bought and wanted to return it they charged me a processing fee so while I paid $55 I only got $42. I just think having to pay a processing fee for returning an item and not getting back what you spent originally is crazy.
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Bad
Customer service is not good
DO NOT BUY FROM HERE. I REPEAT. DO NOT BUY FROM HERE.
I bought clothes from here before going on vacation. They didn’t send my full order, and I was angry considering I spent over 100$ on this site. I tried to file a missing item complaint. And it kept saying a “Unable” to find this order even though I used my email and the order number. I contacted and emailed them. No response. Do better.
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Scam
Bought two items been days and way over the average shipment. Talked to customer service and they asked for my digits for my card number, which I didn’t think was safe but told them my name and the shipment number. Still don’t have it and didn’t get a refund. Wouldn’t recommend buying here.
