Poor customer support & dirctions
UPDATE - I lowered my rating from 2 stars to 1 star because the alarm worked the one time that I mentioned but hasn’t worked since. I even closed every other app, and the volume was up. It isn’t a “do not disturb” issue. Sad, I really wanted this to work.
PREVIOUS - I sent 2 separate emails to figure out why my alarm wouldn't ring but got no response from the developer. The directions say, “bedside mode”, but they do not say, “tap the 3 dots and open up in bedside mode”, etc. I'm sure some of you figured this out. But if the directions were a little more clear I would have been fine. I assumed, wrongly, that this was just a different view. If I had received a response from the developer, this wouldn't have been an issue, and would have received more stars. Otherwise, the app is a decent simple app.
PREVIOUS - I sent 2 separate emails to figure out why my alarm wouldn't ring but got no response from the developer. The directions say, “bedside mode”, but they do not say, “tap the 3 dots and open up in bedside mode”, etc. I'm sure some of you figured this out. But if the directions were a little more clear I would have been fine. I assumed, wrongly, that this was just a different view. If I had received a response from the developer, this wouldn't have been an issue, and would have received more stars. Otherwise, the app is a decent simple app.
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Poor customer support & dirctions
I sent 2 separate emails to figure out why my alarm wouldn't ring but got no response from the developer. The directions say, “bedside mode”, but they do not say, “tap the 3 dots and open up in bedside mode”, etc. I'm sure some of you figured this out. But if the directions were a little more clear I would have been fine. I assumed, wrongly, that this was just a different view. If I had received a response from the developer, this wouldn't have been an issue and would have received more stars. Otherwise, the app is a decent simple app.
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Does not make a sound when the phone is on “vibrate”
I used it for a few days. A notification popped up at the right time, but there was no alarm sound.
I emailed the developer. He said that Apple doesn’t let apps play a sound when the phone is set to vibrate. Only their own alarm program is allowed to do that.
My phone is always set to vibrate. This program isn’t useful to me.
I emailed the developer. He said that Apple doesn’t let apps play a sound when the phone is set to vibrate. Only their own alarm program is allowed to do that.
My phone is always set to vibrate. This program isn’t useful to me.
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Response from developer
Thanks for the update to the review. I will make sure to clarify this behavior in a future update.
Did not make a sound
It popped up a notification on time, but didn’t make play the sound.
Disappointed.
Disappointed.
Response from developer
Sorry to hear that, it should definitely be playing a sound. Could you please shoot an email to natesabrown@gmail.com describing your problem? I would love to take a look at this. Thanks.
Actually Works!
I had to download several apps to find one that would offer an alarm a fixed time before sunset everyday without having to leave it open all night, or pay a ridiculous fee for such a simple feature. This app does that. Thank You!
