App keeps logging me out
App keeps logging me out
Stops recording sometimes
This camera stops recording a lot when the weather is bad
.
Apps works okay to begin with then a day after it just says device offline pritty much every time
This equipment needs a weather cowling
I have installed your entry system and as a stand alone systen it works well, you provided a printed back box for the internal screen which worked well but when I enquired about a hooded cowl for the external keypad you said the company in China did not supply one.
During the resent lovely rainy weather I have discovered a problem, the rain has had a strange effect the face recognition sees rain drops as faces an you are constantly getting messages that the system has been triggered.
I would therefore suggest explaining this to the manufacturers as a sufficient size cowl would negate these problems.
Feel free to contact me for photographic proof.
If I do not hear from you Iโll give you a ring to discuss this issue.
I do hope you do not mind me giving feedback as I am aware this was a new product from you which was apparent at the race meeting that Tony & I attended some time ago.
Kind regards
Steve
Sparx Security
During the resent lovely rainy weather I have discovered a problem, the rain has had a strange effect the face recognition sees rain drops as faces an you are constantly getting messages that the system has been triggered.
I would therefore suggest explaining this to the manufacturers as a sufficient size cowl would negate these problems.
Feel free to contact me for photographic proof.
If I do not hear from you Iโll give you a ring to discuss this issue.
I do hope you do not mind me giving feedback as I am aware this was a new product from you which was apparent at the race meeting that Tony & I attended some time ago.
Kind regards
Steve
Sparx Security
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Missing key functions
Would be a 5* if they could implement:
- alarm scheduling on/off
- camera grouping for separate notification toggle (example: turn off notifications for the back yard group of cameras but leave on the front of house group)
- alarm scheduling on/off
- camera grouping for separate notification toggle (example: turn off notifications for the back yard group of cameras but leave on the front of house group)
