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Superchat App

Superchat App

by SuperX GmbH

3 ratings
54 reviews
📊 Productivity
🌐 Social Networking
Free

Details

Released
July 4, 2022
Updated
October 27, 2026

Features

Developer

SuperX GmbH
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Superchat App screenshot #1 for iPhone
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About

Consolidate all customer conversations from various channels into a single inbox. This platform enables businesses to manage customer service, marketing campaigns, and team collaboration efficiently. It integrates with popular tools to enhance workflow and drive customer loyalty and revenue.

✓Unified inbox for multiple channels
✓WhatsApp Business API integration
✓GDPR-compliant WhatsApp newsletters
✓Team chat for collaboration
✓Integrations with Zapier, Hubspot, Shopify
✓Manage multiple inboxes and locations
Show original description

What users say about Superchat App

Reviews of Superchat App are mixed: the Productivity app is rated 5.0/5 from 3 App Store ratings. What users like most: intuitive and user-friendly interface, efficient communication and lead generation. Top complaints: difficult setup and onboarding, unclear and deceptive pricing/contract terms. Summarized from real user reviews.

Positive things

  • 👍Intuitive and user-friendly interface
  • 🚀Efficient communication and lead generation
  • ✅Consolidates multiple messaging channels
  • 💡Innovative features like automation and templates
  • ⭐Excellent customer support
  • 💯Highly recommended by users
  • ✨Great for business communication
  • 📈Streamlines customer interactions
  • 📱Well-optimized mobile app
  • 🗂️Organizes conversations effectively
  • 💬Great for WhatsApp Business communication
  • 🌟Top app for unified inbox
  • 🚀Gamechanger for business
  • 👍Great UI and constant improvement
  • 🌟Superchat = SuperApp
  • 🚀Revolutionäre Kommunikation
  • 👍Geniales Tool
  • ✨Super App, super schnell, super einfach
  • 👍Funktioniert super, hab Unterwegs immer alles im Griff
  • ✅Works perfectly well - ideal unified inbox
  • 👍Beste App für Versicherungsvermittler
  • 👍Bin überzeugt
  • 👍Einfach gut…
  • 💯Beste App für Kundenservice!
  • 🌟Einfach nur genial !!!

Negative things

  • 😞Difficult setup and onboarding
  • 💸Unclear and deceptive pricing/contract terms
  • 🚫WhatsApp account suspension issues
  • 🐌Slow response times from support
  • 💻App crashes or doesn't load after updates
  • 🤔Complicated and impractical program
  • ❌Cannot create an account
  • 👎Very bad product, misleading sales
  • ⚠️App gets worse with every update
  • 📉Significant performance issues with message volume
  • 😥Lacking phone support and English resources
  • 🤷‍♂️Naja
  • 🔔No reliable notifications
  • 😠Constant updates are annoying
  • 💸Too expensive for app quality
  • 🐛App cannot be opened after new update
  • 💰Not cheap, but no comparison available
See all reviews
+1

What's New in Superchat App

3.33.0

October 27, 2026

Bug fixes and minor improvements

User reviews

Most RecentHighest RatedLowest Rated

Great tool for managing our gym

Increased communication for our members.
JJW1977

Money paid for nothing

The guy that sold me the product was good.
The product I never got a chance to test it and utilise it, because after paying £260 the so called appointed account manager will only allocate you 45 minutes a week for you to learn to set up your account with them, but if you are running a team of 11 people and you are a growing company than it will be difficult.
VERY DISAPPOINTED in the customer service!
Show more
MMarius_Georgian_Mihai

What’s not to love

Having a blast with this and my company are getting their leads in perfectly with all the features. Thanks!
EJEnglisher Julian

Schrecklich

Unpraktikabeles, kompliziertes Programm
SSuperknuffi

Rubbish - can’t even create an account

How can we login when we can’t even create an account?
TVTulula VW
See 49 more reviews

User experience

🐞

Reported Bugs

9 issues

App crashes or doesn't load after update

Bug

Push notifications lead to crash or error

Bug

Sent voice messages disappear

Bug

App cannot be opened after new update

Bug

App shows smartphone view on iPad instead of PC settings

Bug

Translation adjustments needed for Spanish

Bug

Conversation list panel automatically opens a chat

Bug

No reliable notifications

Bug

Constant updates redirect to App Store

Bug
✨

Requested Features

9 requests

Apple Watch app with reply and writing capabilities

Feature

Ability to end automation when taking over manually

Feature

Option to call from the app

Feature

Chat assignment to colleagues

Feature

iPad specific app/layout

Feature

Chatbot customization

Feature

Dark & light mode

Feature

Ability to send and schedule campaigns from the mobile app

Feature

Extension of team chat with roles like Discord

Feature

FAQ

What channels does Superchat support?

Superchat supports a wide range of channels including WhatsApp Business, Instagram, Email, Telegram, SMS, Google Business Chat, and Facebook Messenger, consolidating them into one inbox.

Is Superchat GDPR-compliant for WhatsApp?

Yes, Superchat provides access to the WhatsApp Business API, ensuring secure and data privacy-compliant communication. This includes GDPR-compliant WhatsApp newsletter campaigns.

Can multiple employees use Superchat simultaneously?

Yes, Superchat is designed for team use, allowing multiple employees to manage inboxes and collaborate through team chat for optimal organization efficiency.

What integrations are available with Superchat?

Superchat integrates with popular tools like Hubspot, Pipedrive, Shopify, and Calendly, and also offers Zapier integration for maximum flexibility and workflow enhancement.

How often is Superchat updated?

The latest version of Superchat is 3.33.0, last updated on 2026-10-27. While some users find constant updates annoying, the developer aims for continuous improvement.

What is the user sentiment for Superchat?

User sentiment for Superchat is mixed. Pros include an intuitive interface, efficient communication, and consolidation of channels. Cons mentioned by users involve setup difficulties, pricing concerns, and occasional app performance issues.

Is Superchat available on Android devices?

Based on the provided data, Superchat is listed as supported on 'iphone'. Information regarding Android device compatibility is not available in this data.

What is the age rating for Superchat?

Superchat has an age rating of 12+, making it suitable for users aged 12 and above.