Not worth it
Highest priced subscriptions I’ve ever seen!! To get the most from the app you’re paying round $122 a month … at very least $22 for basically nothing
Paid annual plan canceled without my request
Paid annual plan canceled without my request
I really liked SuperCool, especially its music and video tools, which makes this experience even more disappointing.
I paid $562.46 for an annual Premium plan with approximately 720,000 credits. I had used only about 52,000 credits when my subscription was canceled, even though I never requested cancellation.
Support initially restored my account and credits, and I was extremely grateful. Then my subscription disappeared again. I repeatedly explained that I wanted to keep the annual subscription I had already paid for, not cancel it.
After receiving no response to my latest messages, SuperCool ultimately refunded my $562.46 instead of restoring the annual plan I repeatedly asked to keep.
I appreciate that my money was returned, but that was not the resolution I requested. I genuinely wanted to remain a customer and continue using the service I had purchased.
Unfortunately, after this experience, I no longer feel comfortable relying on the platform for my creative work.
I really liked SuperCool, especially its music and video tools, which makes this experience even more disappointing.
I paid $562.46 for an annual Premium plan with approximately 720,000 credits. I had used only about 52,000 credits when my subscription was canceled, even though I never requested cancellation.
Support initially restored my account and credits, and I was extremely grateful. Then my subscription disappeared again. I repeatedly explained that I wanted to keep the annual subscription I had already paid for, not cancel it.
After receiving no response to my latest messages, SuperCool ultimately refunded my $562.46 instead of restoring the annual plan I repeatedly asked to keep.
I appreciate that my money was returned, but that was not the resolution I requested. I genuinely wanted to remain a customer and continue using the service I had purchased.
Unfortunately, after this experience, I no longer feel comfortable relying on the platform for my creative work.
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FREE Account no longer FREE
SuperCool started out as a free account. I created many projects and now I cannot access them. It’s not ethical to hold my creations for ransom. I’m seeking class action.
PowerPoint
Always On Point!
Deleted my review
There is no longer a free tier. There is literally nothing. You can click on in the app or online that will take you anywhere except for the upgrade page.
Update: Today they issued an update (August 8, 2026) and removed my review. Not very nice.
Update: Today (August, 15,2026) I checked the app and the online webapp again and the paywall still persists. There is no way around it and I’m not giving them money because I don’t trust them. I’d like to delete my account but there’s also no way to do that without paying to remove the paywall. The paywall blocks access to the account and profile settings, help and support, and security. I emailed support and was told by the AI response bot I must exercise the option from inside the account settings online. I replied that such access is blocked by the paywall and the AI bot replied that my case is being escalated.
Update: August 19, 2026: I’m still trying to get them to delete my account.
Update: Today they issued an update (August 8, 2026) and removed my review. Not very nice.
Update: Today (August, 15,2026) I checked the app and the online webapp again and the paywall still persists. There is no way around it and I’m not giving them money because I don’t trust them. I’d like to delete my account but there’s also no way to do that without paying to remove the paywall. The paywall blocks access to the account and profile settings, help and support, and security. I emailed support and was told by the AI response bot I must exercise the option from inside the account settings online. I replied that such access is blocked by the paywall and the AI bot replied that my case is being escalated.
Update: August 19, 2026: I’m still trying to get them to delete my account.
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