Be prepared!
It will cost you $! Quite a bit. The app does do a good job of the things it claims but if you create something, it is saved. Which is good except then they charge you for storage which you would never know unless you actually read the fine print or eventually, and I mean after a few months, they say you owe them money for storage.
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Not worth it
Highest priced subscriptions I’ve ever seen!! To get the most from the app you’re paying round $122 a month … at very least $22 for basically nothing
Paid annual plan canceled without my request
Paid annual plan canceled without my request
I really liked SuperCool, especially its music and video tools, which makes this experience even more disappointing.
I paid $562.46 for an annual Premium plan with approximately 720,000 credits. I had used only about 52,000 credits when my subscription was canceled, even though I never requested cancellation.
Support initially restored my account and credits, and I was extremely grateful. Then my subscription disappeared again. I repeatedly explained that I wanted to keep the annual subscription I had already paid for, not cancel it.
After receiving no response to my latest messages, SuperCool ultimately refunded my $562.46 instead of restoring the annual plan I repeatedly asked to keep.
I appreciate that my money was returned, but that was not the resolution I requested. I genuinely wanted to remain a customer and continue using the service I had purchased.
Unfortunately, after this experience, I no longer feel comfortable relying on the platform for my creative work.
I really liked SuperCool, especially its music and video tools, which makes this experience even more disappointing.
I paid $562.46 for an annual Premium plan with approximately 720,000 credits. I had used only about 52,000 credits when my subscription was canceled, even though I never requested cancellation.
Support initially restored my account and credits, and I was extremely grateful. Then my subscription disappeared again. I repeatedly explained that I wanted to keep the annual subscription I had already paid for, not cancel it.
After receiving no response to my latest messages, SuperCool ultimately refunded my $562.46 instead of restoring the annual plan I repeatedly asked to keep.
I appreciate that my money was returned, but that was not the resolution I requested. I genuinely wanted to remain a customer and continue using the service I had purchased.
Unfortunately, after this experience, I no longer feel comfortable relying on the platform for my creative work.
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FREE Account no longer FREE
SuperCool started out as a free account. I created many projects and now I cannot access them. It’s not ethical to hold my creations for ransom. I’m seeking class action.
PowerPoint
Always On Point!
