Superior Choice CU Mobile User Reviews
Customer Experience
~ Based on 34 written reviews from the US App Store.
What users say
Summarized from real user reviews of Superior Choice CU Mobile. Based on 226 reviews and a 4.7/5 average, it highlights the 11 positives and 19 negatives reviewers mention most about this Finance app.
Positive things
- 👍Easy to use and manage money
- ✨Major upgrade from the last app
- 💳Ability to see credit score
- 🌟Awesome features offered
- 🔗Account aggregation feature
- 📱One app for all accounts
- 🚀Next level update
- ✨Great new design and colors
- 💖Auto deposit is a God send
- ✅Can access accounts on the go
- ✅Can pay bills
Negative things
- ⏳Outdated interface, like a Time Machine to 2015
- ❌No useful features, or ones that don't work
- 🐛Error messages when linking accounts
- 🐛Fails to upload screen caps in help chat
- ❌Customer service not better, maybe worse
- ❌Can't get into account after chat support
- ❌Bill pay disappeared
- 📉Checking account balance doesn't update in real-time
- 📉Pending charges take up to 24 hours to hit
- ❌Not compatible with older iOS versions (iOS 12.5)
- ❌App is always down when needed
- ❌Never lets me log in
- 🔄Constantly kicks me out, needs reopening multiple times
- 🤔Overly complicated new app design
- ❌Forgot password doesn't send email to fix
- ❌New app doesn't show total money with transactions
- ❌New app doesn't show ACH pending transactions
- ❌Useless app, says network issue even with strong connection
- ❌Error code =10 when making payments
Is Superior Choice CU Mobile Safe?
Superior Choice CU Mobile appears safe based on user ratings. AppsHunter Safety Score for Superior Choice CU Mobile is 92/100.
This assessment is based on 226 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 226 App Store ratings for Superior Choice CU Mobile.
Is Superior Choice CU Mobile Legit?
Superior Choice CU Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Superior Choice CU Mobile is 88/100.
Based on 88 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I have never in my life had more issues with anything than I have had with this app. Will be switching banks
Easy to use and manage my money!
Using this app is like a Time Machine to 2015 or something. It has no useful features, not ones that work anyway. If things could be streamlined a bit better it would be a great and helpful app for me to use but as of now I’m deleting. Over the phone customer service isn’t any better maybe worse but that’s what I’m switching too because I don’t trust my info in this app.
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The app is a major upgrade from their last one!! It’s SO much easier to use and navigate and i love that i can see my credit score through it.
Can’t link accounts in transfer section - error messages. Can’t attach screen caps of error message in help chat - fails to upload. Old app worked great.
Loving this new online banking and everything offered
As a dad this was awesome! I love the account aggregation feature! I have all my kids college funds now linked to see there progress from one app. Awesome!
The app looks great. Heard from my brother that I had to have it. So making the switch from my credit union in Florida. One app for all of my debit and accounts is awesome!
I am a student who never visits a branch. I really won’t have to now. It’s like SCCU was in my head with all the things I hated about the old app and what it didn’t have! This update is next level. Moving out of the area won’t be an issue anymore! Thanks SCCU!
Great job SCCU! Love it!
Are you kidding ? I have been on chat with SCCU for over an hour and I still can’t get into my account. They even had me delete the app and start over and I still can’t get in even with tech support. They just finally quit answering
I am in love with the new app. The ease of the layout has made my life so much easier! Way to go SCCU.
Just working on bills this morning and bill pay is completely gone from ap. Can someone look at this?
I used to bank with National Bank of Commerce and their apps functionality was much greater than this one. My biggest gripe is that your checking account balance does not update in real-time like the NBC app. Sure I could keep better track myself of what my balance is at but isn’t that the point of an app? As soon as I would swipe my debit card on the NBC app, I would get a notification and the amount of my purchase would come directly out of my displayed balances. Not a huge fan of the pending charges taking sometimes up to 24 hrs to hit.
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Love the new colors! The app is easier to navigate now!
Wow auto deposit is a God send!!!! I am disabled and this helped me tremendously!!! Thank you!!!!
I am not able to update the app because I have IOS 12.5. It states that I can download the last compatible version, but it still says I need to update and now I don’t have access to my bank account.
Always down when i need it the most thanks for that
This app definitely has the bare bones needed to do all things online banking. I can’t wait to see the future of this app and the accessibility features it will include. I love being able to access my accounts on the go and pay my bills!
The app never lets me login.
