Terrible customer service
This bank sucks balls at everything except for storing your money. They make you download a new app every 6 months and they be been trying to change my phone number in my account to my new one for months because I guess they’re inept at their jobs or something and don’t know how to help me. Transfer you a million times and oops it’s 4:30 now I can’t help you. Go to a different bank
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So bad…
App is basically useless because you can’t log into it. Face ID doesn’t work, can’t use your passwords app, can’t copy and paste the password. And so finally you have to manually type it all in just for it to tell you it’s the wrong password. Absolute garbage. I thought this was an upgrade?
So bad…
App is basically useless because you can’t log into it. Face ID doesn’t work, can’t use your passwords app, can’t copy and paste the password. And so finally you have to manually type it all in just for it to tell you it’s the wrong password. Absolute garbage. I thought this was an upgrade?
Awful
This redesign is AWFUL! I cannot access overall change in income over the last year, I cannot access “trends”…. It’s all gone and just absolutely awful. Seriously seriously a convoluted mess.
Convenience at my Fingertips!
The new mobile app is a huge step forward! It's clean, easy to navigate, and makes managing my accounts so much faster. I love how simple it is to transfer money, pay bills, and track spending all in one place. Definitely makes banking more convenient and stress-free
Awesome
I am so excited for this new app! It was a seamless process to get logged in. I saw other reviews about the face if not working but I was called in and the bank was able to help me get my phone setting right. It wasn’t the app, it was my phone!
So Much Better!
This new app was a long overdue upgrade! So much easier to navigate and lots of great new tools included.
Face ID does not work.
They revamped the app and it does not work correctly. The FaceID does not work. If you enable the Face ID and use your password AND check to ensure that the Face ID is enabled in security it will not work when you log out and you will have to manually enter the password again.
Why?
This is arguably the worst “update” I have ever seen, it’s impossible to find anything. Probably gunna switch banks now
