I want this to work
The one star is because the app is glitchy most things you can work around but it's still clunky but i can't make a purchase no matter what i do or how many times i re install when i try to purchase i get stuck in a death loop of two windows opening and closing and can get nowhere. Please fix so i can order
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Excellent source for European groceries
I’m so excited that I discovered this place. I ordered Italian groceries during Covid and have since ordered a couple of times. Always pleased with the turnaround of my order. The quality of the ingredients in groceries that I’ve received and how well everything’s packaged. All of the brands I’ve used over and over again and I went to culinary school so I can vouch for the quality. I absolutely love this market and will only shop for my European groceries through them. They also offer German products and I think I saw French products too, although I’ve only ordered Italian products from them so far. Their fulfillment is relatively quick, especially if you’re looking for something in particular that your local grocery store just doesn’t have. Shop confidently. Prices are reasonable.
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App worked for a year now I join all the others
Joined all the reviewers who say app and website are buggy and do not work. It’s been a month. Customer service says to call in order. I respond by asking how that resolves the problem? Silence. I’m done. Bad business model.
Great quality, great service
Have had good experiences. I’m hard to please.
Finally, I found Oregano on a branch; plus other itemsI use and a ceramic gift for my wife
I will definitely shop here regularly
Love this place already
Fast shipping and super pleased with my order! Thank you
Great products
Always enjoy your products
Exceptional
I’m extremely impressed with this website, excellent
Website doesn’t work
It’s been several weeks and the website is down. Don’t have much faith in the overall experience if they can’t properly manage a website that relies on e-shopping.
Upgrading App
When I open the app, I get the message “We are upgrading our app”. Seems like I have gotten that message for too long. How long does it take? Not worth waiting this long, I am going elsewhere instead of continuing to wait for them to get this thing working again.
DOC Italy
Love how easy you made this transaction, so many great products, fast shipping, and a free gift?! Will be a repeat customer!!
Love supermarket Italy, hate their web app
If you’re going to force people to use your app to shop, you should at least have a decent app. It’s so buggy, it’s virtually impossible to use and I give up after a few minutes. I’m sure you’re losing a lot of sales. So much easier to be able to shop via a browser, but you’ve taken that ability away. It’s annoying—that’s all I can say.
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Love Supermarket Italy!!
Everything is packaged with such care and the quality of the items are really top notch. I’m so glad they now have an app!!
great products imported from Italy
Excellent selection products imported from italy and reasonable prices
I will be ordering again thank you
I will be ordering again thank you
The best of the best!
Excellent customer service and selection of products!
Espresso coffee
Every time that I buy espresso coffee, usually I get at least 25 packages of Kimbo or other brand, three or four packages are bad. I did send an email, telling what I received and that there was coffee packages with air inside and the coffee was bad. I tried to use that coffee because the coffee is expensive but, the taste was orribile, I had to trash it. To make short i never received an answer from Supermarket Italy costumer service. That is very bad! I’m a costumer from many years that buy a lot few times in year. No more!!!
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Lousy App
Without a general 'search' option, one has to guess the category and then scroll the entire list.
Recipe translation
I want to give a shout out to Supermarket Italy. I purchased Panna Cotta mix from them and the directions were in Italian. They graciously translated them for me.
This is a place you would want to do business with. My order was packed very well and arrived on time. 5 stars for them and their customer service team.
This is a place you would want to do business with. My order was packed very well and arrived on time. 5 stars for them and their customer service team.
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Great place for Mediterranean foods
I love this place they have everything you could find in Italy or surrounding areas great customer service by shakira. I been a customer for a few years now. Highly recommended
Like Supermarket Italy; do not like the app
I don’t often say this, but the website is much easier to use than the app.
- Need to add Search functionality
- Need to include prices while browsing
Add these two and my review becomes much better.
- Need to add Search functionality
- Need to include prices while browsing
Add these two and my review becomes much better.
