Pleasantly Impressed
Expensive £3.99 per week
Not very good
Ask for a review before you’ve even used it
Response from developer
Hello, thanks for your comment. I am sorry that you had a negative experience with our review collection in the app's onboarding process, and I understand your frustration. Please allow me to explain. It is something many apps do to acquire ratings, which are especially important for a new app like ours. In our onboarding flow, we have a lot of explanation about what Suppie does and showcases its functions (a sample report, a search process...). Many users give us 5 star reviews during the onboarding process because they like what Suppie does and support our mission of bringing more transparency to the supplement industry. I very much hope that you reconsider your 1-star review: it does not fairly represent the actual quality of our app's functions, and it also hurts our ratings significantly -- it's not easy to launch a new product. I would appreciate your empathy. At the same time, I hope you give Suppie a chance and find it useful. If you have any feedback about the functions of the app, you can email me directly at kawa@suppie.app. My co-founder Will and I are constantly making changes to the app to improve user experience, and we value the input of every user. We'll also take your feedback regarding the review collection into consideration while working on the next update of the app. Thank you very much! :)) Kawa, Co-Founder, Suppie App
Useful
Helps me make informed choices
Ask for a review before you’ve even used it
Response from developer
Hello, thanks for your comment. I am sorry that you had a negative experience with our review collection in the app's onboarding process, and I understand your frustration. Please allow me to explain. It is something many apps do to acquire ratings, which are especially important for a new app like ours. In our onboarding flow, we have a lot of explanation about what Suppie does and showcases its functions (a sample report, a search process...). Many users give us 5 star reviews during the onboarding process because they like what Suppie does and support our mission of bringing more transparency to the supplement industry. I very much hope that you reconsider your 1-star review: it does not fairly represent the actual quality of our app's functions, and it also hurts our ratings significantly -- it's not easy to launch a new product. I would appreciate your empathy. At the same time, I hope you give Suppie a chance and find it useful. If you have any feedback about the functions of the app, you can email me directly at kawa@suppie.app. My co-founder Will and I are constantly making changes to the app to improve user experience, and we value the input of every user. We'll also take your feedback regarding the review collection into consideration while working on the next update of the app. Thank you very much! :)) Kawa, Co-Founder, Suppie App
