Support Inbox - AcornReply
Shared Team Email & AI Replies
About
Streamline customer support with a shared inbox that integrates email, live chat, and contact forms. AI drafts replies based on your help center, allowing your team to review and send personalized responses. Designed for quick actions on mobile devices.
What's New in Support Inbox
1.4
October 18, 2026
- If an attachment can't be added, you see why right away, even when it's out of view. - Photos shrink before they attach, so more fit in one email. - Recording a video to attach no longer closes the app. - Closing the photo picker keeps your new email open. - Bug fixes.
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FAQ
How does AcornReply use AI?
AcornReply uses AI to draft replies to customer inquiries. These drafts are grounded in your existing help center content, ensuring accuracy and consistency in your customer communications.
What devices does AcornReply support?
AcornReply is currently supported on iPhone devices, making it convenient for teams to manage support on the go.
Is AcornReply free to use?
Yes, AcornReply is available for free. There are no costs associated with downloading or using the application.
How often is AcornReply updated?
The latest version of AcornReply is 1.4, and it was last updated on October 18, 2026. This indicates a recent focus on development and improvements.
What is the age rating for AcornReply?
AcornReply has an age rating of 4+, making it suitable for a broad audience of users.
Does AcornReply have ads?
No, AcornReply does not contain advertisements. Users can expect an ad-free experience while managing customer support.
How does AcornReply handle different communication channels?
AcornReply consolidates email, live chat, and contact form submissions into a single, unified inbox for your team to manage.
Can AcornReply help with multilingual support?
Yes, AcornReply supports multilingual communication. Customers who write in another language will read your reply in their own language.
