Not Working
Heat is on full but no heat in boot. Battery is not discharging. Pulling these boots on and taking them off is incredibly painful and time consuming.
Heaters that don’t really get that hot
My wife and I both bought the 3400’s, so it’s not just a defective pair. We both agree they just don’t get anywhere warm enough that they make a difference. Surefoot liners are amazing and worth the extra $$$, but these heaters have been a disappointment. Also, the instructions seem outdated, and the UX in the App Store doesn’t match the actual app UX. Renaming the heaters to something unique doesn’t stay, you also have to rename them everytime you turn them on, which is an idiotic experience.
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Unreliable
Have had these heaters for about ten ski days and they were starting to go in me and now won't turn on. $400 worth of garbage. My last pair lasted me 7 years. Different brand.
Love their boots and Service hate their heaters
I’ve been using heaters since the first one came out with laying in 1970s and I have never had so much problem until I switched to this app enabled Surefoot system. It doesn’t stay connected to my app. It’s very hard to change. The app is always being updated and you have to do something new they need to make the app do what it’s supposed to do.
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Excellent investment
Glad I have these. It’s freezing and I’d be in no shape to ski to without these. I was hesitant to buy them due to the cost but glad I did. My feet are warm, dry and comfortable. Nothing ends a day faster than the boot blues.
