Still broken
App doesn’t work.
Should log energy use per session but doesn’t
^
Also my display on surge protector has multiple columns missing in the dot matrix so I had to guess the final 2 digits on the pairing.
But to improve this app and make it worthwhile it should log the energy used by day/date of start and number of days used. It should note when power is interrupted but not create a new session if the disconnect is less than ~60 minutes.
Also my display on surge protector has multiple columns missing in the dot matrix so I had to guess the final 2 digits on the pairing.
But to improve this app and make it worthwhile it should log the energy used by day/date of start and number of days used. It should note when power is interrupted but not create a new session if the disconnect is less than ~60 minutes.
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Doesn’t work
It will connect but doesn’t show the correct information
Bluetooth won’t connect
Can’t provide a proper review because the SurgeGuard will not connect to the app on my iPhone. I followed the instructions in the app. Kindly provide guidance so I can use what I paid for.
not helpful
just not helpful at all 😭 nothing showed up at all lmaoo
Junk
The RV dealership sells these and recommended it , I purchased because was supposed to be blue tooth well as the other reviews it doesn’t connect spent plenty of money on something that doesn’t do as advertised I don’t recommend this product.The best part is the company does nothing to help or rectify the issue
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Junk
The RV dealership sells these and recommended it , I purchased because was supposed to be blue tooth well as the other reviews it doesn’t connect spent plenty of money on something that doesn’t do as advertised I don’t recommend this product.
Bluetooth Inop
The Bluetooth will not connect on my 34951. No way to update firmware. Nice idea but doesn’t work!
App not working
Will not connect
Pain in the butt to work with
The app when it you can get it connected and when it works is ok. The interface is ok but basic information. Looking for a history of issues for troubleshooting gives a fault but no date/time of when it occurs. When the time comes to rep it I will be looking elsewhere.
Buy a Watch dog
This app is worthless. Can’t track how much power you’ve used. Doesn’t give date or time of errors just states low or high on line one or two. Plus it wasn’t Bluetooth/app enabled even though the box stated it was. Had to pay to ship it back for a “free” software upgrade. Horrible app and company. DO NOT RECOMMEND buy a Watchdog. Which unfortunately when we went to get they only had these. Probably because nobody wants it. Complete waste of money.
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Bluetooth does not connect
I have tried on different iOS devices and found I cannot connect the application
Doesn’t work
Sees my 34951 as a 34931 and absolutely refuses to connect to it.
34951
App detects my very expensive Surge Guard 34951 and says it’s connecting but never connects.
Does not show L2 only L1
The app only shows info for L1
Connecting to….
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Southwire Needs to keep up!
I used the app to pair. No code was displayed, as the app instructed the unit to enter to complete pairing. My iPhone shows a Bluetooth connection was made, but the unit still says “No BLE PEERS”, which, according to the troubleshooting guide, means no Bluetooth connection was established (model 34941 only).
However, no electrical data is displayed, and the app says the RV's power is off. This is pretty useless, considering competitors offer similar products with well-connected apps for monitoring and troubleshooting faults.
Southwire. Step up your game!
However, no electrical data is displayed, and the app says the RV's power is off. This is pretty useless, considering competitors offer similar products with well-connected apps for monitoring and troubleshooting faults.
Southwire. Step up your game!
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Will not work with 34931
This app is bad! Please fix. Purchased 34931 on 7/19/24. Because it is Bluetooth. The older unit I had worked for 9 years before Southwire purchased company. It will not pair with iPhone 14 Pro version 17.x.x. The latest iPhone version. My 34931 is production 2407! Please fix app. Unit works great but I paid extra bc of app that doesn’t work! Please fix app!
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Waste of time
-1 Star A year later and still no resolve. App recognizes my 34931 but fails to provide a connect code or connect to the unit
Glad this is a free app since it doesn’t work
Waited over 30 minutes for this to pair. Then I saw it was trying to link to a 34931 when I have a 34951. My phone was literally within 12” of the siege guard. I guess it would be so bad if the remote display would link with the siege guard. Guess I’ll concentrate on that since I have money tied up in it. Southwore was kind enough to offer firmware updates on my surge guard and remote. They wound up sending me 2 new units. But no luck getting them to talk to each other.
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