“This is not good for my rage” - Dr. Ross Gellar 🦕
No, but really … I’ve missed out on a lot sales & certain products that actually really work for me because of this 😔. Sold out by the time I get to checkout. IF I can even make it there. The app Refreshes every .5-30 seconds. I’m not even being remotely dramatic. Literally. Non stop refreshing. & Definitely an issue w/ the app , not my phone. This didn’t happen until the “update”. I’ve done all the things to assure it isn’t my phone. It really is near impossible to even GLANCE into a category before it refreshes AGAIN much less actually get a *correct* order in before what I really need is sold out 😭. Please … I beg you. Please fix this.
Note: I absolutely LOVE my local Surterra & adore 99% of the staff. It’s the only dispensary I’ve even gone to in 5+ years. Loyal af. & for good reason! Great , Reliable Staff, products & sales ! & I’m definitely going to come back to make sure the rating matches the app. I really do love Surterra. 🫶
Note: I absolutely LOVE my local Surterra & adore 99% of the staff. It’s the only dispensary I’ve even gone to in 5+ years. Loyal af. & for good reason! Great , Reliable Staff, products & sales ! & I’m definitely going to come back to make sure the rating matches the app. I really do love Surterra. 🫶
Show more
Always broken
This app has always had issues and has been broken, but just as of recently it has gotten worse. Nonfunctional. Update. App so bad they send you to the Internet. Wow
App is not functional
I can no longer order ahead half of the time app logs you out mid order
Terrible App
I was super excited when they released the app… but it’s been broken since release. Can’t even stay on one page without it refreshing and logging me out or returning to the homepage
Refresh issues
Can’t use the app anymore. Every minute it kicks you out of the app even if you’re logged in. It will log you out when this happens and you will need to log back in.




