Surveyapp User Reviews

Customer Experience

Positive experience57.1% of reviews
Neutral7.1% of reviews
Negative experience35.7% of reviews

~ Based on 14 written reviews from the US App Store.

Is Surveyapp Safe?

Not enough ratings yet to assess Surveyapp.

Is Surveyapp Legit?

Surveyapp - Smiley Surveys appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Surveyapp is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

15 Response Limit/ Month

I really like the overall design of the app. I signed up for the free account and only after receiving over 14 responses, I got an email saying, your month of June 15 responses are up so upgrade. I wish I had known this earlier, then I wouldn’t have spent my time making the survey. If anyone is looking for a good survey app that is really free, this is not it.
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It doesn’t work properly

I’m using an iPhone 11 Pro Max and the example survey in the app is all cut off at the top. Waste of time.

Good but need update for iPhone 11

I like this app. It’s perfect for what I need. But if I take the survey on my phone (iPhone 11) then I can’t read the complete question, because the screen on the top of the phone is different then the other phones, so some of the text is not visible.

Super

Great

Promising but not there yet

We thought this would be the ideal survey app but it failed on many accounts.

The trial is 7 days only and you can only collect 15 response, like the free version 15 per month. This is very disappointing as that information is not well advertised and was seen very late.

Output to excel did not work either. I was informed that this will be looked into.

The finale result for a 9 question test survey was 28 pages long in PDF format which was hard to summarise for a presentation.

If the Excel export was working and the trial options were better then perhaps a better review would have been left.

EDIT 19/11/19 In response to the developer feedback, I am still adamant the excel features do not work from my experience, I try an export to excel for the 9 single questions and 7 responses and the portal just spins in the excel icon indefinitely as previously mentioned in a online chat to Theo, who confirmed there was an issue here, as I never get a link to download unlike I do if I just export 1 question and I have tried other browsers and different OSes, though, I must commend your company for being proactive in support.
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Affordable smiley surveys

Highly recommend!

Surveyapp is a great, user-friendly app to create and customize smiley style surveys.

I work at a nonprofit with many clients who have low literacy levels and some who are not English speakers. Our clients easily accepted the smiley face survey kiosk we set up, and we got many responses in the very first week.

Now we are experimenting with a follow up question to get additional feedback—which is quick and simple to do via Surveyapp’s user friendly interface.

The ability to use customizable icons instead of text is a great feature for settings like ours.
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Landscape rotation broken

App only rotates along one side in landscape orientation, meaning that it’s always upside on our stand.

Subscription

A very good app with good interface and options. However, if you dont want to pay a lot of money for the monthly subscription, you can only get 15 responses, making the app useless for large events.

De pago

En realidad es una app de pago. Cuando aprendes como funciona descubres que tienes respuestas muy limitadas y que has de pagar una barbaridad por no tenerlas. Una pérdida de tiempo

Amazing app only one thing could change!

This app itself if perfect and works a charm however we aim to use it on an iPad. We would like to see rotation incorporated into this app as it allows for more people to use it!

Great design

Lovely design and interface, with clear, fun font and icons. The way it 'bounces' between screens is really nice.
Looking forward to using this to capture feedback at our public exhibitions.

Excellent App

We use the app for all manner of business information and feedback. The app is simple to use and the data easy to understand. It allows us to make informed business decisions and thus would highly recommend it.

Great for customer feedback

We use this at work in a department store to collect customer feedback. Customers love it, easy and intuitive.

Great for lead capture

Great for capturing leads at exhibitions and also for customer feedback.