Poor user experience
If you buy more than one packet you have to repeat the process to add the code from the beginning each time- painful!
why give the same credit for all purchases with different values? Surely something bought for 20 should be worth more than something bought for 5?!?!
The QR code should register the code and take you direct to the rewards part of the app
why give the same credit for all purchases with different values? Surely something bought for 20 should be worth more than something bought for 5?!?!
The QR code should register the code and take you direct to the rewards part of the app
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Needs to have ingredients removal.
So in store you can make changes by removing ingredients (I know you can’t add items) as I have a slight allergy to cucumber ( it makes me sneeze)
You should be able to make removal notes on orders. Or I cannot use the app at all
You should be able to make removal notes on orders. Or I cannot use the app at all
Unable to change Name and Email
I need to change my email I use for the app but quickly found out that you are unable to edit any of your account information which is really frustrating. This app would be great if it wasn’t for this issue. 😕
Qr codes don’t open the app
What is the point of the qr code? It doesn’t open the app and populate the claim code. Also the codes aren’t easy to see on the packets
No support or contact
Ordered, paid up front but outlet was closed 18Dec (pm) so unable to collect.
Codes don’t always work
Today I attempted to input three different codes from sushi I purchased, not one worked.
Keeps logging out and not letting me order
Keeps logging out, waiting for update to fix this otherwise won’t use it
Rubbish
Rubbish rewards, and doesn’t bother remembering your login either.
kept logging me out
just placed a couple stamps down,a few days later i was doing it again,and the. the app logs me out as soon as i click on rewards,says i don’t have an account when i log in with my email even though just a second ago it showed i did and then i wasn’t able to log in,so i had to create an account and i have no rewards :(
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Handy but keeps logging you out
If you stop it from continuously logging out it would be a great app!
Issues with login
Why I have to log in every time I open the app?
FYI: App not in communication with the store
Hi. I ordered a click and collect from the app to my local store (Windsor branch). It was all paid via the app and the app was easy to use. I chose a time to collect.
But when I got there they had not received my order and said they were not part of the app. They did not believe I had ordered and paid via the app.
I had to show proof of payment from my bank (along with my order number) in order to convince them to give me my sushi.
They told me not to use the app for click and collect and just come in person and pick stuff off the shelf if I were to come again.
So something went wrong in terms of communication between app and store fyi.
Managed to get my sushi and my stamps in the end. So it was all good. So Just check before hand if you can use click and collect at your local store??
But when I got there they had not received my order and said they were not part of the app. They did not believe I had ordered and paid via the app.
I had to show proof of payment from my bank (along with my order number) in order to convince them to give me my sushi.
They told me not to use the app for click and collect and just come in person and pick stuff off the shelf if I were to come again.
So something went wrong in terms of communication between app and store fyi.
Managed to get my sushi and my stamps in the end. So it was all good. So Just check before hand if you can use click and collect at your local store??
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Love it!
Can’t wait to start collecting and get free sushi
Really user friendly!
Excited to collect my stamps :)
Finally
Easy to use and fun to get free sushi (because I love it!)
Great app
Great app and so needed!
