Sutara User Reviews

What users say

Top reviews

Complete Scam

Signed up for free trial and after exploring the app I decided to cancel the trial subscription. Found out later (similar to others) I had been signed up for two different subscriptions despite getting confirmations they were cancelled. Took 3 emails to get a response from the support team and then 4 more emails repeatedly asking for a refund which I should not have had to do given the fact that I cancelled the trial subscription. This company is a scam and is not in line with Buddhist teachings.
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Scam

Overcharged multiple times within a week when I signed up for 1 x monthly charges. No response from support and unable to cancel with bank and only option is to cancel card as cannot get explanation or refund. Really poor service.

Listener

I was hoping they would add new stories every month. It seems the content creators gave up on the app.

Still be charged after canceling

I canceled my subscription in May, with a cancellation date of May 31. Was charged again in June with a new cancellation date of July 31st.

I cancelled the subscription within the application and I’m still being charged. What do I have to do to make it stop?

Beware!

Despite canceling my subscription multiple times, this company continues to charge my credit card (caught by my bank).

Very sad these practices hide behind the Buddhist image and practices.

Shame on you all.

Scam! Beware!

This app charges you a renewal subscription even after you cancel. Do not download and do not give them your CC info!!!

DO NOT BUY!!!!

I would rate them negative if possible. Their billing practices are misleading and they will continue to bill you once you cancel. Worst Ponzi scheme EVER!!

SCAM!!!

Don’t even go near them unless you want to lose a lot of money

Fraudulent activities

I strongly advise people to stay away from Durara. Not only is it incredibly expensive for what it offers, but I also experienced what I consider to be unacceptable billing practices.

I cancelled my subscription, yet my account was reactivated without my knowledge or consent—not once, but twice. Each time I was charged approximately $40 USD despite having already cancelled. Having to dispute unauthorized charges is frustrating, time-consuming, and completely undermines any trust I had in this company.

Whether this is due to incompetence or something more concerning, consumers should be extremely cautious. No company should reactivate a cancelled subscription and charge customers without their explicit authorization. I will never use this service again and cannot recommend it to anyone.
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Response from developer

We are so incredibly sorry to hear about this deeply frustrating experience, and we completely understand why your trust has been completely undermined. Please rest assured that we absolutely do not intentionally reactivate canceled accounts or bill users without their explicit authorization. What you are describing sounds like a severe system sync failure or a duplicate profile conflict in our database that failed to register your cancellation commands. We want to step in and investigate this for you immediately to ensure it is permanently stopped. Could you please send a direct email to our team at support@sutara.app? If you can include your account details, we will personally audit your billing history, figure out exactly why our system glitched, and make sure your profile is completely and permanently cleared out. Thank you for your time, and we truly appreciate your patience while we make this right.

Move the button

I tried purchasing the subscription but the text at the bottom blocks the continue button and i cant get past the screen because of it. I recommend fixing the screen so the button is more accessible.

Response from developer

We really appreciate your recommendation and take design bugs like this very seriously. To help our development team push out a fix as quickly as possible, could you please send a quick email to support@sutara.app? If you are able to let us know which phone model you are using, or even share a quick screenshot of how the screen looks on your device, that would be incredibly helpful.

A rip off

I clicked on an add on instagram and they claimed a 6 day money back guarantee. I clicked ok and didn’t like the app. I cancelled it same day and now I have been charged $39.99 twice!! This feels like a scam and it’s so crazy it comes in the form of Buddhism. The app definitely uses AI for the voice and the stories aren’t that great. Give me money back please!! All $60 you took!
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Stay away - sharks!

I paid for a one month trial and within a few days they try to take four times the amount.
Luckily, my bank stepped in and spotted it before I did

Response from developer

We are incredibly sorry to hear about this stressful experience. Even though your bank blocked the transaction, we want to make sure everything is completely cleared out and corrected on our end as well. Could you please send a quick email to our team at support@sutara.app with your account details?

Rip off, don’t do it!

I signed up for a 1 month trial at $6.99, but was billed for the $6.99 AND billed $29.99 for a full year. I have attempted several times to get the $29.99 refunded but no luck. This from a “BUDDHIST” company.

Billed even though I cancelled

Do not purchase this app! I canceled last month after being charged 39.99 but I was charged just now again. This is outrageous!

RIP OFF APP

READ REVIEWS… they are true. Will renew subscriptions and charge credit card accounts without authorization. DO NOT USE THIS APP!!!!!!

Paid and Nothing Happens and KEEP GETTING CHARGED AFTER CANCELING

YOU WILL BE CHARGED BY VARIOUS ENTITIES REGARDLESS IF YOU CANCEL OR BLOCK! TERRIBLE COMPANY! Paid for my subscription, I was very excited to begin. Now the application keeps freezing and won’t even sign in and there’s no way to cancel the subscription either, only keep purchasing for seemingly no reason!
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Stop!

Don’t fall for this money making rubbish. They’ll make you pay and give nothing.

Rip off

DO NOT DOWNLOAD THIS APP. THERE IS NO FREE TRIAL, THEY TAKE YOUR DETAILS AND THEN STEAL MONEY FROM YOUR ACCOUNT. I DOWNLOADED THE APP AND CANCELED AFTER ONLY A FEW DAYS AS I DID NOT LIKE IT I WAS WELL WITHIN THE FREE CANCELATION PERIOD BUT TODAY THE £19.99 HAVING TAKEN £9.99 EARLIER THIS WEEK. THIS IS A COMPLETE SKAN AVOID AT ALL COSTS.
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Scam

I signed up once for 6.99 and they activated multiple concurrent subscriptions and charged me all different amounts over a couple months - 39.99, 29.99, 24.99, 14.99, 6.99, etc

Billing and canceling is a nightmare

I’ve tried to cancel three times and they keep billing me FORTY DOLLARS OVER over again. If you read their TOS, they have the right to change their subscription price at that time and they DO. The content is weak and not remotely worth the price. But this review is because they maliciously make it hard to cancel.
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