Sutara User Reviews

Customer Experience

Positive experience11.3% of reviews
Neutral3.7% of reviews
Negative experience85.0% of reviews

~ Based on 381 written reviews from the US App Store.

What users say

Is Sutara Safe?

Sutara: Buddhist Sleep Stories appears mostly safe based on user ratings. AppsHunter Safety Score for Sutara is 74/100.

This assessment is based on 694 user ratings, with an App Store average of 3.7/5.

Safety Analysis

66.4% of ratings point to a safe experience
1.7% of ratings suggest some concerns
31.8% of ratings point to a risky experience

~ Based on 694 App Store ratings for Sutara.

Is Sutara Legit?

Sutara: Buddhist Sleep Stories appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Sutara is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

🤮

You thieves, this app keeps deducting money from my account—this is robbery.

Compras indevidas

App faz compras indevidas no cartão

Scam!

They charged my card for something I didn’t order!

Dan f

Awful- especially for a Buddhist app. They’re charging extra money after their initial $29.99 charge in July. Now they’re charging me $24.99 and $39.99 in August just a few days apart

Scam

How does Apple allow such predatory practices on their platform? This app is nothing short of open theft. Stay away from

Response from developer

We are so incredibly sorry for this frustrating experience. You are completely right to be upset—no one should ever feel like an app is taking advantage of them or charging them unfairly. Could you please send an email directly to our team at support@sutara.app? If you share your account details or receipts, we will personally check what happened, make sure any active plans are completely canceled, and help get your money back. Thank you for bringing this to our attention so we can fix it.

Misleading Subscription System

This app has a confusing subscription system with multiple plans. I thought I had canceled my subscription, but I only canceled the yearly plan and was still being charged for the monthly plan. That kind of setup is misleading and makes it far too easy for users to continue paying unintentionally. Apps with confusing subscription practices like this should not be allowed on the platform.
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Response from developer

We are so incredibly sorry for this frustrating experience. You are completely right to be upset—having multiple active plans at the same time is super confusing, and canceling one should never leave you trapped paying for another. We definitely do not want our system to be misleading or make users pay by mistake. We are already taking this feedback to heart to make our plans much clearer so this doesn't happen to anyone else. We want to make this right for you immediately. Could you please send a quick email to our team at support@sutara.app? Just send us your account details, and we will personally make sure every active plan is completely canceled and work with you to refund those extra charges. Thank you for your honest feedback!

Scam

These folks continue to charge my account despite me cancelling over a year ago. Very disorganized. Stay clear

Be warned billing is a scam

Be aware that even if you pay for the subscription initially through the App Store, they automatically enroll you in additional subscriptions that have to be cancelled via the website. Cancelling through the App Store doesn’t make a difference and they’ll hit you for $80 in additional subscriptions even if you cancel through the App Store before the trial period is up. Total scam.
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Response from developer

We are so incredibly sorry to hear about this frustrating experience! Could you please send a quick email to our team at support@sutara.app? If you share your account details, we will personally look up your charges, stop all active subscriptions across both systems, and help process a refund for those extra charges. Thank you for bringing this to our attention so we can make it right!

SCAM

They mislead you. Charged my account $39.99 a month, 3 times, and wouldn’t let me cancel my subscriptions. Had to call my bank to report the fraudulent charges. That’s not even what I signed up for. Disgusting. Worthless app and stories.

Weirdly charging with no connection

All of a sudden, I’m being charged for a subscription I don’t even have

Pithy

Not what I expected. The ā€˜teachings’ are shallow and offer no insights to me. I wish I had not subscribed for a year.

Complete Scam

Signed up for free trial and after exploring the app I decided to cancel the trial subscription. Found out later (similar to others) I had been signed up for two different subscriptions despite getting confirmations they were cancelled. Took 3 emails to get a response from the support team and then 4 more emails repeatedly asking for a refund which I should not have had to do given the fact that I cancelled the trial subscription. This company is a scam and is not in line with Buddhist teachings.
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Response from developer

We are so incredibly sorry for this frustrating experience. We want to make sure your case is fully resolved and that your refund is processed completely. Could you please send a fresh email to our team at support@sutara.app? We will personally check your account, make sure everything is completely stopped, and ensure your money is returned. Thank you for your patience and for holding us accountable.

Scam

Overcharged multiple times within a week when I signed up for 1 x monthly charges. No response from support and unable to cancel with bank and only option is to cancel card as cannot get explanation or refund. Really poor service.

Response from developer

We are so incredibly sorry for this frustrating experience! We want to fix this for you right away so you do not have to cancel your card. Could you please send an email directly to support@sutara.app? Please include your account details, and our team will immediately find those extra charges, stop them permanently, and process your refunds right away. Thank you for your patience while we make this right!

Listener

I was hoping they would add new stories every month. It seems the content creators gave up on the app.

Still be charged after canceling

I canceled my subscription in May, with a cancellation date of May 31. Was charged again in June with a new cancellation date of July 31st.

I cancelled the subscription within the application and I’m still being charged. What do I have to do to make it stop?

Beware!

Despite canceling my subscription multiple times, this company continues to charge my credit card (caught by my bank).

Very sad these practices hide behind the Buddhist image and practices.

Shame on you all.

Scam! Beware!

This app charges you a renewal subscription even after you cancel. Do not download and do not give them your CC info!!!

DO NOT BUY!!!!

I would rate them negative if possible. Their billing practices are misleading and they will continue to bill you once you cancel. Worst Ponzi scheme EVER!!

SCAM!!!

Don’t even go near them unless you want to lose a lot of money

Fraudulent activities

I strongly advise people to stay away from Durara. Not only is it incredibly expensive for what it offers, but I also experienced what I consider to be unacceptable billing practices.

I cancelled my subscription, yet my account was reactivated without my knowledge or consent—not once, but twice. Each time I was charged approximately $40 USD despite having already cancelled. Having to dispute unauthorized charges is frustrating, time-consuming, and completely undermines any trust I had in this company.

Whether this is due to incompetence or something more concerning, consumers should be extremely cautious. No company should reactivate a cancelled subscription and charge customers without their explicit authorization. I will never use this service again and cannot recommend it to anyone.
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Response from developer

We are so incredibly sorry to hear about this deeply frustrating experience, and we completely understand why your trust has been completely undermined. Please rest assured that we absolutely do not intentionally reactivate canceled accounts or bill users without their explicit authorization. What you are describing sounds like a severe system sync failure or a duplicate profile conflict in our database that failed to register your cancellation commands. We want to step in and investigate this for you immediately to ensure it is permanently stopped. Could you please send a direct email to our team at support@sutara.app? If you can include your account details, we will personally audit your billing history, figure out exactly why our system glitched, and make sure your profile is completely and permanently cleared out. Thank you for your time, and we truly appreciate your patience while we make this right.