The Worst App
Shame on you
Loading slow
Response from developer
Thank you for taking the time to share your experience and letting us know about the long loading times you’ve encountered. We understand how frustrating it can be when the app doesn’t perform as expected, especially when you need quick access to your clinical trial activities. Reliability and speed are top priorities for us, and your feedback is important—it helps us identify areas for improvement and deliver an app you can rely on. Thank you again for helping us improve the Suvoda app.
Terrible
Response from developer
Thank you for taking the time to share your experience and letting us know about the long sync and loading times you’ve encountered. We understand how frustrating it can be when the app doesn’t perform as expected, especially when you need quick access to your clinical trial activities. The issue underlying your sync and load time experience has been addressed and will be updated in the new version of the app next week. Reliability and speed are top priorities for us, and your feedback is important—it helps us identify areas for improvement and deliver an app you can rely on. Thank you again for helping us improve the Suvoda app.
Needs improvement
Response from developer
Thank you for sharing your experience and letting us know about the slow loading times when accessing study diaries. We understand how important timely access is, especially when diaries are time sensitive, and we’re sorry for any frustration this has caused. The issue underlying your load time experience has been addressed and will be updated in the new version of the app next week. Reliability and speed are top priorities for us, and your feedback is important—it helps us identify areas for improvement and deliver an app you can rely on. Thank you again for helping us improve the Suvoda app.
Trial drug app Not a good app to use.
Response from developer
Thank you for sharing your experience. We understand how concerning it is when alarms don’t work reliably or when it’s unclear whether your data is being recorded. Your feedback helps us see where the app isn’t meeting users' needs, and we’re sorry for any inconvenience this has caused. Biometric authentication (Face ID) is available in the app if enabled by your clinical trial. The issue underlying your app performance experience has been addressed and will be updated in the new version of the app next week. We're committed to making sure the app works consistently for everyone. If you are a clinical trial participant, we ask that you please share this experience with your clinical trial research site so we can investigate the details of what you are experiencing.
