Broken
This app has been on the fritz for about 2 weeks. I’m trying to pay bills and I can’t even simply see my balance. So frustrating …
Actually good
Yes, it can be slow, but this app is really helpful, so it deserves 5 stars!
Mobile Deposits
Very hard to capture images of check. Many redo’s to make a deposit.
Antiquated
The only bank that still wants you to fill out a form and fax them for various reasons. But it’s free, so I guess I’m getting what I paid for. Nothing.
Pretty good app
This app is pretty good. The only real issue is for some reason the login info is never saved properly and the Face ID doesn’t work.
Holiday greetings
Thanks as always. Banking with SWACU is like having a good friend in the bank business. Best wishes from the Taylors out in Elkhorn Ne
Ridiculous
5 dollar transfer fee from 1 account to another. Give me a break
Update the app to allow rotation
Allow the app to rotate so I can turn my iPad sideways to use the app. This is how all of my bill pay apps are except for SWACU mobile so I don’t use the app.
Change of Address
I recently did a change of address in th middle of the month and I was told by the end of this month my address will be updated on my monthly statements. Somehow, it’s still using my old address and I’m not happy about it. I’m trying to build my credit and need my bank statement up to part and it’s slowing my process down, and I’m not happy about it.
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Annoying to use
Have to turn IPad sideways to use the app…. Also, would like more transaction shown when checking on acts .
So easy
Make life so much easier with this app and mobile deposit- ty SWACU and to the CSR agent who helped me get this started- may God bless!
𝙰𝚙𝚙𝚕𝚎 𝚙𝚊𝚢
If this bank would have Apple Pay and more ATM options to deposit and withdraw, it would be great
Zelle!!! I want Zelle!!
I need to transfer money from my B of A
Face ID
I wish we had it
Landscape Mode
Please consider adding landscape mode support for the iPad version of your app.
Come On Southwest
This App has BEEN mediocre at best. It’s unnecessarily complicated. On more occasions than not I have to take extra steps to access my account that should be necessary, constantly having to reset my password or call to get access when I haven’t changed anything. It gives me anxiety to have to use this app.
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Can Zelle, etc
Can’t Zelle, can’t transfer quickly to other credit unions.
Mobile deposit terrible
5 times trying to deposit a single check. Really
Why SWACU?
Every aspect of banking with the SW Airlines Credit Union has been superior to any other banking experience I’ve ever had. The people are courteous and informative, and the process is smooth and efficient. They offer some of the best interest rates in the industry. SWACU sets the standard.
Response from developer
Thank you so much for your glowing review! We're delighted to hear that your banking experience with Southwest Airlines Credit Union has exceeded your expectations.
Not As Efficient As The First One
1-The app needs to have the QuickView functionality that lets you see what you have in your account with a click of one button. 2-Please return the availability to do fast transfers. Having to search and then click at least four times to transfer money defeats the purpose of the app. I might as well use a computer. 3-Apple doesn’t allow for Fingerprint login, why not?? 4-In settings what does “Customize Your Online Banking Experience” mean? I clicked it and nothing happened...?? 5- What is the < button in the top left corner for? 6-The buttons/icons need to be bigger. The font is too small. These are just a few things that need to be changed. I agree with the other reviewer, I liked the old app better.
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Response from developer
We value your feedback, and it helps us make meaningful improvements. Please continue to share your thoughts, and we'll work diligently to enhance the app based on your suggestions. We apologize for any inconvenience you've experienced, and we're dedicated to delivering a better app experience in the future.
