Doesn’t work
Every time I try to use the app it keeps asking me to enroll in a plan when I already have one. There’s nowhere on the app that shows my works plan that pays into my 401k. When I try to log in on the browser, it forces me to download the app and the “return to sign in page” link does not work.
Please fix Face ID
Update: Reupping. Apparently Empower has forgotten this app exists.
Update: Face ID has now been broken for months. This has basically led to me not using the app anymore.
Love this app for the most part. Over the years, since they bought Personal Capital, they’ve made the dashboard much quicker to update which is much appreciated. Love watching my net worth increase over time.
However, ever since the Juneteenth update, Face ID has been broken, shoots an error message. Ironically, if I try to sign in with a password, which also uses Face ID, it signs in fine. But that takes more time and taps to do. The app also doesn’t sync with TSP anymore even after the 2-factor authentication. Please fix.
Update: Face ID has now been broken for months. This has basically led to me not using the app anymore.
Love this app for the most part. Over the years, since they bought Personal Capital, they’ve made the dashboard much quicker to update which is much appreciated. Love watching my net worth increase over time.
However, ever since the Juneteenth update, Face ID has been broken, shoots an error message. Ironically, if I try to sign in with a password, which also uses Face ID, it signs in fine. But that takes more time and taps to do. The app also doesn’t sync with TSP anymore even after the 2-factor authentication. Please fix.
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Slow processing times compared to others
They have extremely slow processing times on any transactions compared to other vendors
The first time
Very well put together
RDA
Very efficient
