Terrible app
This app is terrible, frequently does not work. Has you download your receipts, it says it was successfully uploaded, then wait weeks to find out that you are not getting reimbursed because the receipt can not be opened. If I could give negative stars, I would give -10/10. I am incredibly frustrated and disappointed and hope my company does not stay with we’d health for next year.
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Customer Service is above and beyond.
I love WEX benefits!
Remembers 5 Year Old Ex Employer?
I used WEX benefits app 5 years ago for an ex employer. I recently redownloaded for my new employer. However, the interface is still showing my old employer and I am completely unable to log in or get to a neutral log in screen. It also does not recognize my information even though I can log in on desktop flawlessly. It's actually incredible to me that so many apps will log you out and forget you ever existed, but the WEX app refuses to forget information that has not been used in 5 years.
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Cannot Log in
App has issues logging in. No issues on the desktop site so you are better off using the site over the app
Almost Useless
There are very few features that work as intended in this app. It seems like it was a poorly graded project in a 7th grade Intro To Coding class. Unfortunately, my employer uses WEX for HSA, so I have no choice but to use this horrible app.
