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Benefits by WEX

Benefits by WEX

by WEX, Inc.

12K ratings
817 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • December 1, 2010
  • August 13, 2026

Features

Developer

WEX, Inc.
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About

Manage your benefit accounts securely and conveniently. Quickly check balances, view account details, and submit claims with real-time access. The app offers time-saving options for HSA transactions, bill payments, and expense management.

✓Check account balances 24/7
✓View account summaries and statements
✓File claims and upload receipts
✓Manage HSA transactions and investments
✓Pay bills and manage expenses
✓Scan product barcodes for eligibility
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What users say

Summarized from real user reviews of Benefits by WEX. Based on 12K reviews and a 4.2/5 average, it highlights the 5 positives and 6 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Easy to use
  • 🚀Fast reimbursement process
  • 👍Convenient receipt scanning
  • 👍User-friendly app
  • 👍Streamlined claims submission

Negative things

  • 🐛Frequent login issues
  • 🐛Slow app performance
  • 🐛Unreliable Face ID/Touch ID
  • 🔍Confusing claims process
  • 🤔Difficult to reach customer service
  • 🤔Frequent claim denials
See all reviews

What's New in Benefits by WEX

320.3.0

August 13, 2026

Version 320.0 provides you with: Security updates Bug fixes

More

User reviews

Most RecentHighest RatedLowest Rated

Reimbursement

Takes forever to mail your reimbursement back you put your debit card account on there and they still mail the check out takes 15 days. This is no good.
want to post the truthwant to post the truth

Bad app

Is hard to make claims and also they don’t give you reasons off denied
wupo007wupo007

User Friendly

This app is so much easier than filing paperwork! Very User Friendly!
Harold T. BostHarold T. Bost

App use

No able to use the option to pay myself back because the system was not able to process the receipts. Thus had to go thru tedious process of managing my request for payment
sinthec12sinthec12

Hassle to login

Tech support is not helpful with anything. Can only login at website, app tells me my username and password are invalid
NewBuffaloChipNewBuffaloChip
See 812 more reviews

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See developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes when navigating back to home screen

Bug

Receipt upload fails intermittently

Bug

Account balance not updating in real-time

Bug
✨

Requested Features

4 requests

Ability to save frequently used providers

Feature

Automatic date population for start/end of service

Feature

Improved communication on denied claims

Feature

Integration with insurance providers for EOB retrieval

Feature

FAQ

What can I do with the Benefits by WEX app?

The app allows you to securely manage your benefit accounts by checking balances, viewing account details, and submitting claims. You can also file claims towards your FSA and HRA, manage HSA transactions and investments, pay bills, and scan product barcodes for eligibility.

Is the Benefits by WEX app secure?

Yes, the app is designed to be secure. You log in using your existing health benefits website credentials, and no sensitive account information is stored on your mobile device. It also supports Touch ID or Face ID for quick and secure login.

How do I log in to the app?

You can log in to the app using your same health benefits website username and password. If you have alternative instructions, follow those. The app also supports Touch ID or Face ID for faster access.

Can I submit claims through the app?

Yes, you can file claims towards your FSA and HRA through the app. You can also take or upload a picture of a receipt and submit it for a new or existing claim, making the process convenient.

What types of benefit accounts does the app support?

The app supports management of various benefit accounts, including Flexible Spending Accounts (FSA), Health Reimbursement Arrangements (HRA), and Health Savings Accounts (HSA). It provides features for viewing balances, managing transactions, and submitting claims for these accounts.