Benefits by WEX

Benefits by WEX

by WEX, Inc.

12K ratings
768 reviews
Free

Details

  • Released
  • Updated
  • December 1, 2010
  • June 24, 2026

Features

Benefits by WEX screenshot #1 for iPhone
Benefits by WEX screenshot #2 for iPhone
Benefits by WEX screenshot #3 for iPhone
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About

Manage your benefit accounts securely and conveniently. Quickly check balances, view account details, and submit claims with real-time access. The app offers time-saving options for HSA transactions, bill payments, and expense management.

Check account balances 24/7
View account summaries and statements
File claims and upload receipts
Manage HSA transactions and investments
Pay bills and manage expenses
Scan product barcodes for eligibility
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What users say

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What's New in Benefits by WEX

317.15.0

June 24, 2026

Version 317.0 provides you with: Security updates Bug fixes

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User reviews

Worst app ever

Not sure how this app takes 4.2 at the time of my review? I had to leave this stupid app in order to express my frustration, first every time you go the dashboard it leads and updates the data, why? This makes the app very very slow. Second, you cannot transfer money between cash and investment, this is a killer, why this is not allowed? I understand maybe during weekend but weekday while the marked is running, why this cannot happen, I don’t understand the rational.
Lastly, which is again not related to the app only, when I increased the cash limit, it’s been more than two business days and no money moved.
Worst investment platform. Very disappointed from this app and WEX itself.
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Denied claims

Claims get denied too often for what is labeled. For instance what falls under the category of a Spa is any spa yet if you put a beauty spa / med spa or just med spa where they do beauty treatments as well just as in any spa they deny the claim. So they need to make it more detailed and allow for more categories. The provided categories are not enough. The employees deny too often for items that are under the umbrella of the categories. It’s extremely frustrating and I have to stress to try to figure out what can fit. It’s not easy and it’s not helpful. Too restrictive.
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Ease of Use

Extremely easy to upload receipts and be reimbursed

Excellent

Great

It’s almost pointless

I cant upload receipts on claims and have to use a browser

Developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes when navigating back to home screen

Bug

Receipt upload fails intermittently

Bug

Account balance not updating in real-time

Bug

Requested Features

4 requests

Ability to save frequently used providers

Feature

Automatic date population for start/end of service

Feature

Improved communication on denied claims

Feature

Integration with insurance providers for EOB retrieval

Feature

FAQ

What can I do with the Benefits by WEX app?

The app allows you to securely manage your benefit accounts by checking balances, viewing account details, and submitting claims. You can also file claims towards your FSA and HRA, manage HSA transactions and investments, pay bills, and scan product barcodes for eligibility.

Is the Benefits by WEX app secure?

Yes, the app is designed to be secure. You log in using your existing health benefits website credentials, and no sensitive account information is stored on your mobile device. It also supports Touch ID or Face ID for quick and secure login.

How do I log in to the app?

You can log in to the app using your same health benefits website username and password. If you have alternative instructions, follow those. The app also supports Touch ID or Face ID for faster access.

Can I submit claims through the app?

Yes, you can file claims towards your FSA and HRA through the app. You can also take or upload a picture of a receipt and submit it for a new or existing claim, making the process convenient.

What types of benefit accounts does the app support?

The app supports management of various benefit accounts, including Flexible Spending Accounts (FSA), Health Reimbursement Arrangements (HRA), and Health Savings Accounts (HSA). It provides features for viewing balances, managing transactions, and submitting claims for these accounts.