1. Home
  2. 💰 Finance
  3. Optum Financial
Optum Financial

Optum Financial

Connecting health and finance

29K ratings
244 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • December 15, 2017
  • September 25, 2026

Features

Developer

Optum Inc.
✨Promote your app ✨
Optum Financial screenshot #1 for iPhone
Optum Financial screenshot #2 for iPhone
Optum Financial screenshot #3 for iPhone
Optum Financial screenshot #4 for iPhone
📌Ready
Reviews summary↘︎
⭐244
Reviews↘︎
📝17+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 1 month
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Easily manage and pay for healthcare expenses on the go. Features include receipt capture, e-sign dependent care certification, and access to account details, transaction history, and balances for maximum control over your healthcare finances.

✓Manage benefit accounts
✓View balances and transaction history
✓Pay providers or reimburse yourself
✓View and manage claims
✓Capture and upload documentation
✓Live customer care via mobile chat
Show original description

What users say

Summarized from real user reviews of Optum Financial. Based on 29K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use
  • 🚀Convenient mobile experience
  • 💳Ability to pay providers directly
  • 📂Straightforward claim submission
  • 💰Helpful for managing medical expenses

Negative things

  • 🐛Buggy document upload and submission
  • 🤔Lack of explanations for claim rejections
  • 🕰️Slow processing and response times
  • 🔍Unintuitive navigation and UI
  • 🤖Poor customer service and support
See all reviews

What's New in Optum Financial

6.9.0

September 25, 2026

bug fixes and enhancements

User reviews

Most RecentHighest RatedLowest Rated

App says documents were received but they were not processed

I submitted the same document multiple times via this app. Each time I got a confirmation the document was received. I even resubmitted the claim. I contacted support who suggested I just use the website instead. This app is useless.
wqtrfhrsjsewqtrfhrsjse

Doesn’t sign in

My iPhone is up-to-date and the app is up-to-date but after signing in it does text message auth and then doesn’t load anything. Tried multiple times still blank white screen all time
Bala004Bala004

Horrible UI and UX

This app doesn’t deserve its rating. WebView windows slapped on top of each other left and right, balance is always behind real time, clunky interface, sporadic login issues
Maax3739373Maax3739373

Great app

So easy to use to view account information and to upload receipts!
TKGA231TKGA231

Can’t save payee information

I am adding payer information to send a payment and it won’t save. Additionally, no payer information is saved from previous actions.
ANKS JWSANKS JWS
See 239 more reviews

Developer apps

Optum Specialty Pharmacy
Optum Specialty Pharmacy

by Optum Inc.

💪 Health & Fitness

(6.6K)

Free
OptumRx
OptumRx

by Optum Inc.

🏥 Medical

(146K)

Free
myLivewell By Optum
myLivewell By Optum

by Optum Inc.

💪 Health & Fitness

(2)

Free
Clinical Documentation Guide
Clinical Documentation Guide

by Optum Inc

🏥 Medical

(14)

Free
Optum TeleHealth
Optum TeleHealth

by Optum Inc

💪 Health & Fitness

(13)

Free
Optum My Wellbeing
Optum My Wellbeing

by Optum Inc

💪 Health & Fitness

(28)

Free
See developer apps

User experience

🐞

Reported Bugs

5 issues

Blank screens and app crashes

Bug

Inconsistent behavior with photo uploads

Bug

Login and account access issues

Bug

Incorrect or missing account balance information

Bug

Inability to add new documentation to existing claims

Bug
✨

Requested Features

5 requests

Ability to save provider information

Feature

Option to submit multiple claims at once

Feature

Automatic reimbursement based on insurance EOBs

Feature

Clearer communication on claim status and issues

Feature

Improved search and filtering for transactions

Feature

FAQ

What does the Optum Financial app do?

The Optum Financial app allows users to manage and pay for eligible healthcare expenses on the go. It provides features for viewing account details, transaction history, balances, paying providers, and reimbursing yourself for qualified out-of-pocket expenses.

What are the key features of the Optum Financial app?

Key features include managing all Optum Financial benefit accounts, viewing account balances and transaction history, paying providers or reimbursing yourself, managing claims, capturing and uploading documentation via photo, and accessing live customer care via mobile chat 24/7.

Is the Optum Financial app free to use?

Yes, the app is free to download and use. There are no in-app purchases or ads mentioned in the provided description.

Who can use the Optum Financial app?

You will need to have an existing Optum Financial or ConnectYourCare health account to use this app. If you are a customer and need to update your account credentials, you can visit www.optumfinancial.com.

How can I pay for healthcare expenses with this app?

The app allows you to pay providers directly or reimburse yourself for qualified out-of-pocket expenses. You can also manage claims and upload necessary documentation through the app's photo capture technology.