Buggy
Continually run into issues. If you have two plans because you worked at employers who both used fidelity (not a unique edge case) you will not be able to use this app. It will fail to login. The app will show you an incomplete white screen with a green bar that does nothing and then a weird failed to login right now page after that. Not the level of robustness you want from a company managing $50 let alone $50k or more.
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Terrible experience
App had not worked in over a month. There’s no urgency from the company to fix it. Absolutely terrible when I HAVE to go through this app to move my money.
Best
NetBenefits is by far the easiest app to navigate and user friendly for us “not so technically advanced folks”.
App unable to open
So I open the app, a screen shows up and said “ New version available. We are no longer supporting this version of our app. Please download the most recent version.” There’s a button with the link that takes you to the App Store. Once in the App Store, it is showing the Open button instead of the Update button. Right now I have no way to access the account via the mobile phone . A piece of junk.
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Great app!
Really like this app because it makes it easy to make and save changes to my retirement account.


