NetBenefits User Reviews

Customer Experience

Positive experience44.1% of reviews
Neutral4.4% of reviews
Negative experience51.4% of reviews

~ Based on 519 written reviews from the US App Store.

What users say

Is NetBenefits Safe?

NetBenefits appears safe based on user ratings. AppsHunter Safety Score for NetBenefits is 92/100.

This assessment is based on 28,750 user ratings, with an App Store average of 4.6/5.

Safety Analysis

92.3% of ratings point to a safe experience
1.6% of ratings suggest some concerns
6.1% of ratings point to a risky experience

~ Based on 28,750 App Store ratings for NetBenefits.

Is NetBenefits Legit?

NetBenefits appears to be a legitimate app. AppsHunter Legitimacy Score for NetBenefits is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t login after update

I logged on the webpage version, and can’t log onto the mobile version ever since.

Nice

Very easy to navigate

Temporarily unavailable for 2 days

When I log in after the 2FA request it has started showing me a green bar without any lettering. When I click on that I get a screen saying it is temporarily unavailable. But this has been happening for 2 days so I think it’s some new bug.

Works for me

Had this at my old job and I miss it dearly. Now, I use Principal and it’s not nearly as user friendly or as pretty to be honest. NetBenefits does everything I need it to and the only thing better than this app is the desktop version.

Won’t load

App won’t load past the sign in. Gives a message about an error to try again later but won’t every work

new app update

cant update from app store

Great App!

Solid 401k management app, easy to use and very informative.

Love this app

Can’t go wrong with with this app .the has a really nice layout of everything that makes it simple for everyone that’s what I like the most about the app 🔥

Awesome

The app is very user-friendly. It’s very simple and gets the job done

Best app for 401k & retirement

I love the service. They are always willingly to help and understand your needs! I love them

Is the real thing?

Easy to operator in maneuver
Great for checking what’s happening with my 401(k)?

Not opening

Super cool. Just signed up because my company put Fidelity in control of my 401k and I can’t open the app. Just “signs me in” and gives me a black screen with a blank green bar. Neat

Bring back the last version!

Those without ios17 can’t use the app!!

constant update

The constant update is so annoying The constant update is so annoying

The constant update is so annoying The constant update is so annoying The constant update is so annoying

The constant update is so annoying

Great until they quit supporting your phone

Never had any problems with it until they quit supporting the app on older phones. I don’t have any issues whatsoever with my phone and absolutely hate getting a new phone. There is no reason it cannot be ran on ios lower than 17. My phone doesn’t even go that high. Just ridiculous on fidelity’s part. Let’s help teach the people about financial literacy except when it comes to this. Just asinine.
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Intuitive, clear

Easy to use and easy to understand

Useless

You’re forcing me to update this POS just to be able to use it to log into my desktop?

Blind Mice

For the past 2 weeks the app logins to a blank screen. It will not let me see anything from my account.

Need to fix the bug

The app is not letting me see any options for a withdrawal. The page loads up and sends me an error message.

This has to be a joke

I’m convinced every time I log into this app I am being punked because this app is one of the worst accounts I’ve ever had the displeasure of dealing with.
Nothing works correctly, you need to constantly be logging in and out of the app and being brought to a website browser in the app which makes things infinitely more confusing. There is no online help bot. Every day is this apps first day dealing with the general public.
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