NetBenefits Reviews: Is It Legit?

Customer Experience

Positive experience44.4% of reviews
Neutral4.5% of reviews
Negative experience51.1% of reviews

~ Based on 558 written reviews from the US App Store.

What users say about NetBenefits

Is NetBenefits Safe?

NetBenefits appears safe based on user ratings. AppsHunter Safety Score for NetBenefits is 92/100.

This assessment is based on 29,172 user ratings, with an App Store average of 4.6/5.

Safety Analysis

92.2% of ratings point to a safe experience
1.6% of ratings suggest some concerns
6.2% of ratings point to a risky experience

~ Based on 29,146 App Store ratings for NetBenefits.

Is NetBenefits Legit?

NetBenefits appears to be a legitimate app. AppsHunter Legitimacy Score for NetBenefits is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

NetBeneficial!!So Convenient

I absolutely love this app! It makes adjusting my contributions quick, easy, and convenient—so much faster than logging in on my laptop. When unexpected expenses arise, I can easily make adjustments to ensure I have more money available in my bank account. This app makes managing my finances so much easier!
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Age range sharing?

You want my age range info? I’m managing my portfolio why are you asking if I’m over 18? The Internet has truly gone to ….

Too Easy!!!!

I cannot emphasize enough how easy this app is to use. Whether you’re simply checking your balances, transferring money between accounts or managing your FSA/HSA everything is right at your fingertips. Accounts are displayed in an easy to read manner and the app very easy to navigate.

Great Tool

User friendly

Finally downloaded app

This app makes navigation simple.

Does not open

Tells me to get a new version, but AppStore does not have download option. Only open. Hit open - same error.

Best app

This is the best app I use. It’s intuitive & easy to navigate & make changes & contact you! We all use poorly built apps! Yours is the best. Programmers who built it deserve an award!

I only use this as I don’t have another choice

The app is just awful. It’s slow, it’s unintuitive, I have to rectify my status as a non-user resident and it just gives me a blank white page.

The second my work offers an alternative for RSUs I’m out.

Doesn’t work

App crashes every time I try to open it. Used to work fine

Seamlessly Navigate your savings and investments

NetBenefits is very easy to navigate, see all information and allow you to make changes if you desire. All the tax and maintenance information is available.

Perfect

Perfect for the average person who cares about saving for their future.

Ridiculous policy!!

It’s ridiculous that nobody can withdraw or get loan for emergency from OUR hard earn money due to their “policy” and what it’s used for to withdraw or get a loan when it isn’t their business when it’s OUR money. Need to find a good Amazon 401k that’s flexible and not having such a ridiculous policy to hold OUR funds hostage. Don’t recommend using this company for your 401k holding.
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Rollover Check Scan is a Pain

After scanning a check for rollover it fails with “technical difficulties” and kicks me back to the previous screen.

I needed to restart my phone and keep trying again and again until it finally took.

Easiest way to see and manage my retirement accounts

I have been a Fidelity customer for years and am so happy to use this app to manage my workplace retirement accounts

I just need this app to *work*

Every single time I use this app to check my account, a new version of the app is available and to update to proceed to your account… can we maybe allow you to open the app and just get super annoying pop ups like literally every other app?

POS

I used to use this app and the Net Benefits app all the time but recently they both tell me my password is wrong, send me through the process of changing it and immediately once again tell me it’s wrong. Try to reset it again only to do the exact same thing. It’s impossible to login no matter what because every new password is immediately wrong.
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Not a functional app

I don’t know if this thing is vibe coded now or what, but it simply does not do anything. Sure you can log in to it and see your balances I suppose. But if you want to actually make any changes or it just falls flat on its butt and refuses to make any changes.

At least it’s a nice green color I guess.
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Another App from Fidelity ?!?!

Why do I need another app if the Fidelity app can cover everything? When I clicked to change the contributions for my 401k account in Fidelity app, it asked me to download the NetBenefits app. If the team can make it an all-in-one app, that would be super helpful.

Awesomesauce

Great updates in the app way more easier to navigate and use keep up the great work !!!

FSRA benefits easy debit card. Is a pain for medical care.

The debit card is useful for prescription and qualified purchases. However is a poor system for major medical expenses. Claims are denied until submit an itemized receipt of all the individual expenses. A receipt of just the total amount is insufficient. Was incomplete. So I had to spend several hours on the medical provider portal to find an itemized list for the date of service. NetBenefits doesn’t say why the submission was incomplete. I have major medical expenses quarterly cancer treatment followup. It was so much easier last year with Optum. The medical expenses automatically showed up the pending expenses. Then as I just had to reimburse myself since already paid.
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