NetBenefits vs HSA Bank
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NetBenefits
Manage your Fidelity workplace benefits, including retirement savings, stock options, health insurance, and HSAs. Track account balances, investments, and expenses. Plan for your future with personalized tools and educational resources.
- Manage retirement savings
- Access stock options
- View health insurance details
- Track HSA expenses
- Personalize financial planning
- Change contributions and investments
- Access educational resources
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Download the Fidelity NetBenefits® app to easily manage your employee benefits—securely, all in one place. From your 401(k) and retirement savings to health insurance, Health Savings Accounts (HSAs), and stock plans, you can monitor, get notifications and take action anywhere, anytime. Employee retirement and savings • View balances and investments for your 401(k) at Fidelity, 403(b), and other retirement accounts • Review performance and track progress toward your retirement savings goals • Plan with confidence using articles, tools and videos to support your financial well being Health and benefits • Manage HSA expenses and investments • Quickly find health plan details, including: • Covered family members • Provider phone numbers • Group numbers • Enroll in health insurance during annual enrollment Take action • Change contributions and investments across eligible 401(k), 403(b), and HSA accounts • Move money or take a loan • Send documents and rollover checks using your phone’s camera Stay informed and secure • Get personalized, timely reminders about important account actions • Protect your information with advanced security features, including: • Customer verification • Biometrics Share feedback Tell us what you think. Love our app? Let us know. Can’t find something? Let us help you find what you’re looking for. Additional information The NetBenefits® smartphone app is available to individuals who have one or more workplace benefits provided by Fidelity Investments. Looking for help with accounts beyond your employee savings and benefits? Check out our companion Fidelity Investments app to explore more ways to save, invest and trade. NetBenefits and the NetBenefits design logo are registered service marks of FMR LLC. The images below are for illustrative purposes only. Fidelity Investments Privacy Policy: https://nb.fidelity.com/public/nb/default/resourceslibrary/articles/privacypolicy
HSA Bank
Manage your health and benefit accounts with ease. Access balances, track transactions, make contributions, and file claims. Plan for the future with investment management and a contribution planner.
- Account balance and transaction history
- Contribution management
- Reimbursement and claim filing
- HSA investment management
- Contribution planner
- Expense eligibility search
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Manage your health and benefit accounts with convenience on the secure HSA Bank app. • Access your account balance and transaction history. • View, make and update contributions. • Request reimbursements and file claims. • Manage your HSA investments. • Use the Contribution Planner to estimate what you can pay from your HSA this year and predict your HSA balance at retirement. • Search for eligible expenses. Secure account access • 2-factor authentication • Touch ID® / Face ID® can be enabled under Settings Securities and investments are not insured by FDIC or any other government agency, not bank guaranteed, not bank deposits or obligations, and may lose value. HSA Bank® is a division of Santander Bank, N.A., Member FDIC. Plan Administrative Services and Benefit Services are administered by Webster Servicing LLC.
Screenshots
Verdict
The clearest difference is review sentiment: NetBenefits at 45% against HSA Bank's 9%. NetBenefits also leads on rating (4.6 vs 4.2) and ratings volume (29K vs 1.8K). HSA Bank's advantage is iOS requirement (15.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NetBenefits holds the better App Store score, 4.6 against 4.2. That said, the two scores are not equally well evidenced: NetBenefits has 29K ratings behind it against 1.8K, so its average is the more settled of the two. Written reviews point the same way: 45% of NetBenefits's written reviews are positive against 9% of HSA Bank's.
NetBenefits ships an update every 3 weeks, HSA Bank fortnightly. The most recent releases landed on November 9, 2026 and November 7, 2026 respectively.
| Parameter | NetBenefits | HSA Bank |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (29K ratings) — better | 4.2 (1.8K ratings) |
| Positive reviews | 44.6% of reviews — better | 8.6% of reviews |
| Number of ratings | 29K — better | 1.8K |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #75 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 280 MB | 153 MB |
| Age rating | 4+ | 17+ |
| Developer | Fidelity Investments | Webster Bank® |
Customer experience
NetBenefits
HSA Bank
User reviews
NetBenefits
From 29K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Convenient mobile access
- 🔒 Secure document upload
- 💡 Helpful retirement planning tools
Room to improve
- 🐛 Buggy and glitchy
- 🕸️ Feels like a mobile website, not a true app
- 🤔 Confusing navigation and user experience
- ⏱️ Slow performance and long load times
HSA Bank
From 1.8K App Store ratingsWhat we love
- 👍 Easy to navigate
- 🚀 Clear and straightforward
- 💡 Helpful product eligibility scanner
Room to improve
- 🐛 Frequent login issues
- 🔑 Lack of biometric login options
- 🔍 Poor visibility and readability
- 🤖 Feels like a web wrapper, not a true app
- 💾 Lost previous app data and receipts
Bugs and requests
NetBenefits
Reported bugs
4 issues- Face ID/Touch ID not working after updates
- Inability to enter check amounts for rollover
- Frequent crashes and system errors
- Inconsistent behavior across iOS versions
Requested features
4 requests- Improve mobile optimization and responsiveness
- Integrate all website features directly into the app
- Add more detailed account and investment tracking
- Streamline document upload and rollover processes
HSA Bank
Reported bugs
3 issues- Inconsistent login behavior
- Unreliable app performance and stability
- Inability to access or upload receipts
Requested features
4 requests- Add dark mode support
- Improve investment management features
- Streamline login and authentication process
- Optimize app layout and interface for mobile
In-app purchases
NetBenefits
No in-app purchases
HSA Bank
No in-app purchases
Questions
Is NetBenefits free?
Is HSA Bank free?
Which has better reviews, NetBenefits or HSA Bank?
Do NetBenefits or HSA Bank have ads?
Which is updated more often, NetBenefits or HSA Bank?
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