Comparison

NetBenefits vs HSA Bank

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NetBenefits

Manage your Fidelity workplace benefits, including retirement savings, stock options, health insurance, and HSAs. Track account balances, investments, and expenses. Plan for your future with personalized tools and educational resources.

Highlights
  • Manage retirement savings
  • Access stock options
  • View health insurance details
  • Track HSA expenses
  • Personalize financial planning
  • Change contributions and investments
  • Access educational resources
Features
Currently charting
Read full description

Download the Fidelity NetBenefits® app to easily manage your employee benefits—securely, all in one place. From your 401(k) and retirement savings to health insurance, Health Savings Accounts (HSAs), and stock plans, you can monitor, get notifications
and take action anywhere, anytime. Employee retirement and savings • View balances and investments for your 401(k) at Fidelity, 403(b), and other retirement accounts • Review performance and track progress toward your retirement savings goals • Plan with confidence using articles, tools and videos to support your financial well being Health and benefits • Manage HSA expenses and investments • Quickly find health plan details, including: • Covered family members • Provider phone numbers • Group numbers • Enroll in health insurance during annual enrollment Take action • Change contributions and investments across eligible 401(k), 403(b), and HSA accounts • Move money or take a loan • Send documents and rollover checks using your phone’s camera Stay informed and secure • Get personalized, timely reminders about important account actions • Protect your information with advanced security features, including: • Customer verification • Biometrics Share feedback Tell us what you think. Love our app? Let us know. Can’t find something? Let us help you find what you’re looking for.
 Additional information The NetBenefits® smartphone app is available to individuals who have one or more workplace benefits provided by Fidelity Investments.
 Looking for help with accounts beyond your employee savings and benefits? Check out our companion Fidelity Investments app to explore more ways to save, invest and trade. NetBenefits and the NetBenefits design logo are registered service marks of FMR LLC. The images below are for illustrative purposes only.
 Fidelity Investments Privacy Policy: https://nb.fidelity.com/public/nb/default/resourceslibrary/articles/privacypolicy

About

HSA Bank

Manage your health and benefit accounts with ease. Access balances, track transactions, make contributions, and file claims. Plan for the future with investment management and a contribution planner.

Highlights
  • Account balance and transaction history
  • Contribution management
  • Reimbursement and claim filing
  • HSA investment management
  • Contribution planner
  • Expense eligibility search
Features
Read full description

Manage your health and benefit accounts with convenience on the secure HSA Bank app. • Access your account balance and transaction history. • View, make and update contributions. • Request reimbursements and file claims. • Manage your HSA investments. • Use the Contribution Planner to estimate what you can pay from your HSA this year and predict your HSA balance at retirement. • Search for eligible expenses. Secure account access • 2-factor authentication • Touch ID® / Face ID® can be enabled under Settings Securities and investments are not insured by FDIC or any other government agency, not bank guaranteed, not bank deposits or obligations, and may lose value. HSA Bank® is a division of Santander Bank, N.A., Member FDIC. Plan Administrative Services and Benefit Services are administered by Webster Servicing LLC.

Screenshots

NetBenefits4 screens
HSA Bank3 screens

Verdict

The call

The clearest difference is review sentiment: NetBenefits at 45% against HSA Bank's 9%. NetBenefits also leads on rating (4.6 vs 4.2) and ratings volume (29K vs 1.8K). HSA Bank's advantage is iOS requirement (15.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NetBenefits holds the better App Store score, 4.6 against 4.2. That said, the two scores are not equally well evidenced: NetBenefits has 29K ratings behind it against 1.8K, so its average is the more settled of the two. Written reviews point the same way: 45% of NetBenefits's written reviews are positive against 9% of HSA Bank's.

UpkeepUpdate frequency

NetBenefits ships an update every 3 weeks, HSA Bank fortnightly. The most recent releases landed on November 9, 2026 and November 7, 2026 respectively.

Scorecard5 real differences · 6 level
NetBenefits versus HSA Bank: the parameters behind the verdict, then further details
ParameterNetBenefitsHSA Bank
PriceFreeFree
Rating4.6 (29K ratings) — better4.2 (1.8K ratings)
Positive reviews44.6% of reviews — better8.6% of reviews
Number of ratings29K — better1.8K
Update frequencyEvery 3 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#75 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.0 — better
Further details — not scored
Size280 MB153 MB
Age rating4+17+
DeveloperFidelity InvestmentsWebster Bank®

Customer experience

NetBenefits

All ratings29,146 ratings
Positive92.2%
Neutral1.6%
Negative6.2%
Written reviews563 reviews
Positive44.6%
Neutral4.4%
Negative51.0%

HSA Bank

All ratings1,784 ratings
Positive78.0%
Neutral5.2%
Negative16.8%
Written reviews292 reviews
Positive8.6%
Neutral4.5%
Negative87.0%

User reviews

NetBenefits

From 29K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient mobile access
  • 🔒 Secure document upload
  • 💡 Helpful retirement planning tools

Room to improve

  • 🐛 Buggy and glitchy
  • 🕸️ Feels like a mobile website, not a true app
  • 🤔 Confusing navigation and user experience
  • ⏱️ Slow performance and long load times

HSA Bank

From 1.8K App Store ratings

What we love

  • 👍 Easy to navigate
  • 🚀 Clear and straightforward
  • 💡 Helpful product eligibility scanner

Room to improve

  • 🐛 Frequent login issues
  • 🔑 Lack of biometric login options
  • 🔍 Poor visibility and readability
  • 🤖 Feels like a web wrapper, not a true app
  • 💾 Lost previous app data and receipts

Bugs and requests

NetBenefits

Reported bugs

4 issues
  • Face ID/Touch ID not working after updates
  • Inability to enter check amounts for rollover
  • Frequent crashes and system errors
  • Inconsistent behavior across iOS versions

Requested features

4 requests
  • Improve mobile optimization and responsiveness
  • Integrate all website features directly into the app
  • Add more detailed account and investment tracking
  • Streamline document upload and rollover processes

HSA Bank

Reported bugs

3 issues
  • Inconsistent login behavior
  • Unreliable app performance and stability
  • Inability to access or upload receipts

Requested features

4 requests
  • Add dark mode support
  • Improve investment management features
  • Streamline login and authentication process
  • Optimize app layout and interface for mobile

In-app purchases

None

NetBenefits

No in-app purchases

None

HSA Bank

No in-app purchases

Questions

Is NetBenefits free?
NetBenefits is free to download, with no in-app purchases.
Is HSA Bank free?
HSA Bank is free to download, with no in-app purchases.
Which has better reviews, NetBenefits or HSA Bank?
NetBenefits is rated higher. NetBenefits averages 4.6 out of 5 from 29K ratings, while HSA Bank averages 4.2 from 1.8K ratings.
Do NetBenefits or HSA Bank have ads?
Neither NetBenefits nor HSA Bank shows ads.
Which is updated more often, NetBenefits or HSA Bank?
NetBenefits ships an update every 3 weeks, and HSA Bank fortnightly. Most recently, NetBenefits was updated on November 9, 2026 and HSA Bank on November 7, 2026.

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