App
This is a good app. It is quick and easy. It also provides me the information I need.
Spinning
Nothing actually loads. Just a spinning animation.
Useless
Can’t even log in. Please fix your app.
Dispute
Disputing a charge
App improvements
They fixed the face ID issue. Now, if only it didn’t require 2FA… The face token should be enough At least it is for all my other bank apps.
Does not load
Entered UN and PW; it just hangs on the preloader and goes no further. Useless. Uninstalled.
Horrible personal banking transaction history requirement
Really disappointing to learn what’s required in order to set up direct reimbursement with your bank. HSA Bank requires you to share the banking and all transaction history with them via their data service provider just to process a direct deposit for expense reimbursement. Thats right, the entire “transaction history” from your connected bank. This means EVERY account associated with your bank login. Under any circumstances does HSA Bank need your account transaction history to process a deposit. This is a bad violation of personal privacy. After speaking with their customer service department they do not offer a manual work around to prevent this type of personal intrusion and didn’t even care about the concern I raised.
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Horribly buggy app
First off HSA Bank is terrible all around b/c it’s actual users are captives, they have no choice in which bank their HSA account is at; all the decisions are made by their employer or employer’s benefits provider. Because the users have zero control, HSA Bank thinks, nay it *knows* that it can cheap out on the app and deliver a horrible, buggy experience and never completely fix it. On my iPhone 16 Pro Max, when I go to any page after logging in, the top menu bar shrinks and hides behind the battery indicator and clock where I can’t tap it. Then I have to force quit the app and log in again. It’s utter trash!
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Investment Features suck big time
I am unable to even do a regular buy and sell. App sucks
Great app
This app works great it does what it says will do I’m a new user I’ll keep updating it as I get more familiar with it and hopefully it will work for me.
Thanks
Thanks
Can’t login
I tried the app and website to login and just keeps spinning trying to load
No returns data!!!
This is a basic app that’s needs work. Investments don’t have charts? No % returns? Nothing. Logging in with multiple accounts is trash, faceid doesn’t work between spouse accounts. Try logging out and faceid forces you right back in. This app needs so much work. So so bad.
Menu shifts too high to function
App works ok. But once you use something in the menu, the ui shifts up into the top of the screen to a point that makes it unusable on iOS.
Pathetic app experience
This app never allow to login to my own account after recent updates
Do not do the latest update it is garbage
On the Apple phone the begin chat button is on top of the submit button. Making it almost impossible to submit a claim. This must of been done by a third grader.
Not very good
Recent updates to this app have caused it to function poorly. The menu button is difficult to access to move around in the app and to log out. Please improve this poorly functioning app.
Interface Buggy
The interface is a buggy and not optimized for iPhone.
Buggy and poorly organized
Where would you order a second card? Not under profile, but that’s where it’s hidden.
Also, every time you use a feature that opens a browser, the top navigation goes behind the time, signal, and battery indicators making them unreachable. It feels like no one used this app before releasing this version.
Also, every time you use a feature that opens a browser, the top navigation goes behind the time, signal, and battery indicators making them unreachable. It feels like no one used this app before releasing this version.
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HSA Invest Update
Love the new update were you can see the rate of return by duration now!! Love it.
Not bad
The buttons/icons at the top of the app will mesh with the top buttons/icons of your phone making it so that you can’t use the HSA app correctly. Other than that this app is good.
