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Optum Specialty Pharmacy

Optum Specialty Pharmacy

by Optum Inc.

6.6K ratings
119 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

Released
February 20, 2013
Updated
October 27, 2026

Developer

Optum Inc.
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About

Manage your specialty prescriptions and treatment on the go. Request refills, schedule deliveries, track orders, and update your account information. Access support from a clinical care team or pharmacist to optimize your health.

✓Request and schedule prescription refills
✓Schedule prescription delivery
✓Track order status
✓Save insurance and copay cards
✓Make payments
✓Get live support from clinical team
Show original description

What users say about Optum Specialty Pharmacy

Reviews of Optum Specialty Pharmacy are mostly negative: the Health & Fitness app is rated 4.7/5 from 6.6K App Store ratings. What users like most: fast and efficient process, convenient and easy to use. Top complaints: frequent technical errors, crashes and login issues. Summarized from real user reviews.

Positive things

  • 🚀Fast and efficient process
  • 👍Convenient and easy to use
  • 💡Great app, makes refilling easy
  • 🚀Streamlined process
  • 👍Reliable and professional service
  • 👍Excellent customer service

Negative things

  • 🐛Frequent technical errors
  • 🐛Crashes and login issues
  • 🐛Glitchy and unreliable
  • 🐛Inconsistent and unpredictable
  • 🐛Poor app design and user experience
  • 🐛Lack of functionality compared to website
See all reviews
+1

What's New in Optum Specialty Pharmacy

3.21.1

October 27, 2026

Minor Bug Fixes

User reviews

Most RecentHighest RatedLowest Rated

Absolute Disaster

My company switched insurance starting in January so I’ve been arguing with this group from day one. Completely missed my arthritis meds the first two months and trying to refill every month is a complete disaster. It takes multiple calls and it gets stretched later and later every D&@N time.
MMissouriJim

If it would only open

It worked in the beginning. Now app won’t open
BBigred2348

Non-working app most of the time

I continue to get an error message when trying to log into this app.
UGUlta is my go2

Poor app

Was working fine. Now it doesn’t work!
HHmac37

Apple

iPhone fonts too large and cannot reduce size
J2Jg 2026
See 114 more reviews

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User experience

🐞

Reported Bugs

5 issues

App crashes on login or startup

Bug

Login issues and inability to access account

Bug

Inconsistent prescription information and order status

Bug

Delivery address issues and problems

Bug

Inability to place orders through the app

Bug
✨

Requested Features

5 requests

Improve app stability and reliability

Feature

Enhance user interface and navigation

Feature

Integrate biometric login options

Feature

Improve communication preferences management

Feature

Provide better order tracking and status updates

Feature

FAQ

What can I do with the Optum Specialty Pharmacy app?

The app allows you to manage your specialty prescriptions, including requesting and scheduling refills, scheduling deliveries, and tracking your order status. You can also keep your account information up to date, save insurance cards, make payments, and view your claims history. Additionally, it helps you optimize your treatment by managing health conditions and medications, completing self-assessments, and accessing support from a clinical care team.

Is the Optum Specialty Pharmacy app free to use?

Yes, the Optum Specialty Pharmacy app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description, indicating a free service for users.

How does the app help with prescription refills and delivery?

The app simplifies the refill process by allowing you to request and schedule refills directly through your mobile device. You can also schedule your prescription deliveries to a preferred address, ensuring you receive your medications conveniently. The app provides order status tracking so you know exactly when to expect your delivery.

Can I get help with my treatment through the app?

Yes, the app offers features to help optimize your treatment. You can manage your allergies, health conditions, and medications outside of Optum. The app also allows you to complete self-assessments for clinical management programs and provides access to live support from a clinical care team member or pharmacist for any questions or concerns.