Empower ® vs Optum Bank
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Empower ®
This app provides a comprehensive financial overview, consolidating all your accounts in one place. It offers tools to plan for retirement, manage budgets, track net worth, and simulate financial scenarios, making financial management clearer and simpler.
- Consolidated account view
- Retirement planning
- Budget tracking
- Net worth tracking
- Investment advice access
- Financial scenario simulation
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“The Empower Dashboard gives me a full picture of where I am financially without having to log in to all my accounts. It definitely makes my financial life clearer and easier.” – Benjamin D.* You’re just a few taps away from downloading the app that Forbes gave 4.5/5 stars, describing its features as the “Best for Tracking Net Worth”. According to CNBC, “If you’re looking for an app that lays out all your income and expenses while giving you access to professional investment advice, Empower may be the budgeting tool you’re looking for. **” Get the industry-leading tools designed to help you map out your financial dreams and take the steps to reach them: - Plan for retirement - Adjust & compare scenarios - Simulate recessions - See all your accounts in one place - Check for allocation imbalances - Tackle debt - Build an emergency fund - Set & track budgets - Secure your data with biometric and multi-factor authentication - And more Spend less time sorting through spreadsheets, filling out ledgers, and doublechecking individual accounts. Experience more freedom to focus on what you enjoy. Financial clarity starts with the free Empower Dashboard. Download today. -- *Testimonials may not be representative of the experience of other individuals and are not a guarantee of future performance or success. **Sources: Forbes, March 2025; CNBC, January 2025. Securities, when presented, are offered and/or distributed by Empower Financial Services, Inc. (EFSI), Member FINRA/SIPC. EFSI is an affiliate of Empower Retirement, LLC; Empower Funds, Inc.; and registered investment adviser Empower Advisory Group, LLC. This material is for informational purposes only and is not intended to provide investment, legal, or tax recommendations or advice. Advisory services are provided for a fee by Empower Advisory Group, LLC (EAG). EAG is a registered investment adviser with the Securities and Exchange Commission (SEC) and an indirect subsidiary of Empower Annuity Insurance Company of America. Registration does not imply a certain level of skill or training. Investing involves risk. Past performance is not indicative of future returns. You may lose money. Advisory fees are calculated based upon the amount of assets being managed (as detailed further in the Empower Advisory Group, LLC Form ADV). “EMPOWER” and all associated logos and product names are trademarks of Empower Annuity Insurance Company of America. ©2025 Empower Annuity Insurance Company of America. All rights reserved. RO4520594-0625
Optum Bank
Manage your health savings and spending accounts with ease. Track balances, understand eligible expenses, pay for healthcare costs, and submit claims for reimbursement. Store receipts and get clear tips to maximize your benefits.
- Track account balances
- Understand eligible expenses
- Pay for health costs
- Submit claims for reimbursement
- Store health care receipts
- View account transactions
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The Optum Bank app helps you get more out of your health account benefits. You’ll get clear tips on stretching every dollar. Plus, we’ll help you understand how to make your health savings account, flexible spending account or other spending accounts work harder for you. WITH THE APP UPDATE, YOU CAN NOW EASILY: Keep track of all your account balances Unlock more ways to use your health account dollars Use your account to pay for health costs Find answers if you have questions Store your health care receipts all in one place Understand what may qualify as an eligible health expense VIEW YOUR HEALTH ACCOUNTS FROM ANYWHERE See your health account balances and contributions and view health spending and saving transactions all in one place. DID SOMEONE SAY SHOPPING? YES, WE DID. Get more out of your health dollars and understand what health costs are eligible (think allergy meds, acupuncture and thousands more). Then shop and pay with your Optum card or digital wallet. PAY BILLS, PAY EASILY, PAY YOURSELF Pay for health-related expenses, check and submit claims for reimbursement and easily capture receipts, all with a few taps. AND IF YOU HAVE QUESTIONS, WE HAVE ANSWERS Easily find out what you need or type away and send us an email. ACCESS INSTRUCTIONS: You will need to have an Optum Bank health account to use this app. Please visit optumbank.com if you’re an Optum Bank customer and need to update your account credentials. ABOUT OPTUM BANK: Optum Bank is advancing care, connecting the worlds of health and finance in ways that no one else can. Optum Bank is a leading health accounts administrator with over $19.8B in customer assets under management. By developing proprietary technology and applying advanced analytics in new ways, Optum Bank helps reduce costs while helping people make better health decisions — creating a better health care experience for our customers.
Screenshots
Verdict
The clearest difference is monetization model: Optum Bank at free against Empower ®'s free with in-app purchases. Empower ®'s advantage is chart position (#52 vs unranked) and ratings volume (425K vs 55K). On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Empower ® against 4.7 for Optum Bank. That said, the two scores are not equally well evidenced: Empower ® has 425K ratings behind it against 55K, so its average is the more settled of the two. Written reviews are what separate them: 18% of Empower ®'s written reviews are positive against 26% of Optum Bank's.
Empower ® ships an update fortnightly, Optum Bank monthly. Both last shipped on November 10, 2026.
| Parameter | Empower ® | Optum Bank |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (425K ratings) — better | 4.7 (55K ratings) |
| Positive reviews | 17.9% of reviews | 25.5% of reviews — better |
| Number of ratings | 425K — better | 55K |
| Update frequency | Fortnightly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #52 — better | — |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 480 MB | 66 MB |
| Age rating | 4+ | 4+ |
| Developer | Empower Retirement, LLC | Optum Inc. |
Customer experience
Empower ®
Optum Bank
User reviews
Empower ®
From 425K App Store ratingsWhat we love
- 👍 Good product overall
- 🚀 Sleek design and robust performance
- 🔒 Excellent customer service and support
Room to improve
- 🐛 Buggy and unreliable app
- ⏱️ Slow loading times
- 🤔 Missing key features and functionality
- 🤯 Confusing and unintuitive navigation
- 💻 Forced to use app instead of website
Optum Bank
From 55K App Store ratingsWhat we love
- 🚀 Convenient and streamlined
- 👍 Easy to check balance and manage contributions
- 💡 Allows digital card in Apple Wallet
Room to improve
- 🐛 Frequent login issues and app crashes
- 🔍 Limited functionality compared to website
- 🤔 Inconsistent user experience between app and website
- 🤯 Poor technical support and communication
Bugs and requests
Empower ®
Reported bugs
4 issues- Face ID/Touch ID not working consistently
- Beneficiary information not displaying correctly
- Crashes when trying to view balance over time
- Unable to enter correct birth dates for beneficiaries
Requested features
5 requests- Ability to view investment performance history
- Option to enter dollar amounts instead of just percentages
- Faster and more reliable login process
- Restore access to self-directed brokerage accounts
- Provide a way to submit feedback and suggestions within the app
Optum Bank
Reported bugs
4 issues- App crashes when submitting reimbursement claims
- Receipts not displaying properly or disappearing
- Investment transfer functionality not working
- Slow performance and loading times
Requested features
4 requests- Batch claim processing for pharmacy receipts
- Ability to associate receipts with past claims
- Improved receipt management and submission flow
- Consistent data and functionality between app and website
In-app purchases
Empower ®
No in-app purchases
Optum Bank
No in-app purchases







