Comparison

Voya vs Optum Bank

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Voya

Manage your entire financial life from one secure app. Track retirement, health savings, and investment accounts, alongside external banking and credit card information. Receive personalized guidance and access interactive tools to help you achieve your financial goals.

Highlights
  • All-in-one account aggregation
  • Personalized financial guidance
  • Retirement income modeling
  • Secure data protection
  • Workplace benefits insights
  • Healthcare expense tracking
Features
Currently charting
Read full description

Your financial life, connected and confident Experience a simpler way to manage your money anytime, anywhere. With the Voya mobile app, you get a comprehensive, secure, and personalized financial experience designed to help you stay on track for your future. • All-in-one access View and manage your retirement, health savings, and investment accounts in one place—alongside external accounts like checking, savings, and credit cards—for a complete picture of your financial life. • Personalized financial guidance Get tailored insights, goal tracking, and nudges to help you save more, pay off debt, plan for college, or prepare for retirement. • Interactive tools & resources Model retirement income with myOrangeMoney®, access video education, live chat support, and investment advice all designed to help you take confident action. • Secure and private Your data is protected with enhanced encryption, multi-factor authentication, biometric voice ID, and our S.A.F.E. guarantee. We never sell your personal information—ever. • Effortless experience Clean design and intuitive navigation make it easy to check balances, update contributions and beneficiaries, and manage your investments all while on the go. Plus, the entire app is also available in Spanish. • Benefits and healthcare insights If offered through your retirement or employee benefits plan, review your workplace benefits and savings options with personalized support, while also staying on top of your healthcare by tracking out-of-pocket expenses and receiving reminders for preventive care. Wherever life takes you, Voya goes with you. Log in today to experience your upgraded financial journey — personalized, secure, and built to help you retire with confidence. Current Voya Retire users will either seamlessly transition to the new experience through an automatic update or receive a prompt to update their app.

About

Optum Bank

Manage your health savings and spending accounts with ease. Track balances, understand eligible expenses, pay for healthcare costs, and submit claims for reimbursement. Store receipts and get clear tips to maximize your benefits.

Highlights
  • Track account balances
  • Understand eligible expenses
  • Pay for health costs
  • Submit claims for reimbursement
  • Store health care receipts
  • View account transactions
Features
Read full description

The Optum Bank app helps you get more out of your health account benefits. You’ll get clear tips on stretching every dollar. Plus, we’ll help you understand how to make your health savings account, flexible spending account or other spending accounts work harder for you. WITH THE APP UPDATE, YOU CAN NOW EASILY: Keep track of all your account balances Unlock more ways to use your health account dollars Use your account to pay for health costs Find answers if you have questions Store your health care receipts all in one place Understand what may qualify as an eligible health expense VIEW YOUR HEALTH ACCOUNTS FROM ANYWHERE See your health account balances and contributions and view health spending and saving transactions all in one place. DID SOMEONE SAY SHOPPING? YES, WE DID. Get more out of your health dollars and understand what health costs are eligible (think allergy meds, acupuncture and thousands more). Then shop and pay with your Optum card or digital wallet. PAY BILLS, PAY EASILY, PAY YOURSELF Pay for health-related expenses, check and submit claims for reimbursement and easily capture receipts, all with a few taps. AND IF YOU HAVE QUESTIONS, WE HAVE ANSWERS Easily find out what you need or type away and send us an email. ACCESS INSTRUCTIONS: You will need to have an Optum Bank health account to use this app. Please visit optumbank.com if you’re an Optum Bank customer and need to update your account credentials. ABOUT OPTUM BANK: Optum Bank is advancing care, connecting the worlds of health and finance in ways that no one else can. Optum Bank is a leading health accounts administrator with over $19.8B in customer assets under management. By developing proprietary technology and applying advanced analytics in new ways, Optum Bank helps reduce costs while helping people make better health decisions — creating a better health care experience for our customers.

Screenshots

Voya4 screens
Optum Bank4 screens

Verdict

The call

The clearest difference is chart position: Voya at #209 against Optum Bank's unranked. Voya also leads on update cadence (fortnightly vs monthly) and device support (3 vs 1). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Voya against 4.7 for Optum Bank. Both are backed by a comparable volume of ratings — 191K and 55K respectively. Written reviews are what separate them: 24% of Voya's written reviews are positive against 26% of Optum Bank's.

UpkeepUpdate frequency

Voya ships an update fortnightly, Optum Bank monthly. Both last shipped on November 8, 2026.

Scorecard4 real differences · 7 level
Voya versus Optum Bank: the parameters behind the verdict, then further details
ParameterVoyaOptum Bank
PriceFreeFree
Rating4.7 (191K ratings)4.7 (55K ratings) — better
Positive reviews23.8% of reviews25.6% of reviews — better
Number of ratings191K — better55K
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#209 — better—
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.0 — better16.0
Further details — not scored
Size138 MB66 MB
Age rating4+4+
DeveloperVoya Services CompanyOptum Inc.

Customer experience

Voya

All ratings188,486 ratings
Positive93.9%
Neutral2.6%
Negative3.5%
Written reviews804 reviews
Positive23.8%
Neutral9.8%
Negative66.4%

Optum Bank

All ratings54,625 ratings
Positive94.8%
Neutral2.5%
Negative2.7%
Written reviews246 reviews
Positive25.6%
Neutral6.5%
Negative67.9%

User reviews

Voya

From 191K App Store ratings

What we love

  • 🚀 Intuitive user interface
  • 🔒 Robust security features
  • 💡 Retirement planning tools
  • 👍 User-friendly navigation

Room to improve

  • 🐛 Frequent app crashes and system unavailability
  • 👎 Lack of transparency in account details
  • 🕰️ Slow performance and loading times
  • 📊 Limited investment performance history

Optum Bank

From 55K App Store ratings

What we love

  • 🚀 Convenient and streamlined
  • 👍 Easy to check balance and manage contributions
  • 💡 Allows digital card in Apple Wallet

Room to improve

  • 🐛 Frequent login issues and app crashes
  • 🔍 Limited functionality compared to website
  • 🤔 Inconsistent user experience between app and website
  • 🤯 Poor technical support and communication

Bugs and requests

Voya

Reported bugs

3 issues
  • Login issues with Face ID/Touch ID
  • Inability to access account details and transactions
  • Inconsistent app behavior across iOS versions

Requested features

4 requests
  • Ability to view monthly/quarterly investment performance
  • Option to customize contribution limits
  • Improved fund lookup and research tools
  • Enhanced portfolio tracking and analytics

Optum Bank

Reported bugs

4 issues
  • App crashes when submitting reimbursement claims
  • Receipts not displaying properly or disappearing
  • Investment transfer functionality not working
  • Slow performance and loading times

Requested features

4 requests
  • Batch claim processing for pharmacy receipts
  • Ability to associate receipts with past claims
  • Improved receipt management and submission flow
  • Consistent data and functionality between app and website

In-app purchases

None

Voya

No in-app purchases

None

Optum Bank

No in-app purchases

Questions

Is Voya free?
Voya is free to download, with no in-app purchases.
Is Optum Bank free?
Optum Bank is free to download, with no in-app purchases.
Which has better reviews, Voya or Optum Bank?
Optum Bank is rated higher. Voya averages 4.7 out of 5 from 191K ratings, while Optum Bank averages 4.7 from 55K ratings.
Do Voya or Optum Bank have ads?
Neither Voya nor Optum Bank shows ads.
Which is updated more often, Voya or Optum Bank?
Voya ships an update fortnightly, and Optum Bank monthly. Most recently, Voya was updated on November 8, 2026 and Optum Bank on November 8, 2026.

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