Not user friendly
Not user friendly
Bad app
Many details the app leads you to a website and this is not professional and good. I hope they update this soon otherwise voya will lose me.
Retirement Focused
Overall this is a good app, and I can tell the purpose of it is to focus on retirement savings and not day to day changes in the market. I gave it three stars instead of five simply because it doesn’t give you a day to day gain, which takes some of the fun out watching the market, you can’t look at your account balances and say woohoo, my account went up $X today. Also some things such as YTD growth are hidden a few menus down where most apps have that prominently displayed. I do like the chart that displays your balance at the end of each year though.
I also get frustrated when it kicks you out to a website instead of staying in the app. Additionally I’ve had trouble doing any kind of modifications. Compared to Fidelity or Schwab this app is pretty poor.
I also get frustrated when it kicks you out to a website instead of staying in the app. Additionally I’ve had trouble doing any kind of modifications. Compared to Fidelity or Schwab this app is pretty poor.
Show more
Super Simple!
Love this app! The ease of handling transactions and making changes is so much better than other apps I have used for retirement accounts in the past.
Managing FSA/HSA accounts is a breeze too, and looking for transactions is quick and painless.
Managing FSA/HSA accounts is a breeze too, and looking for transactions is quick and painless.
Update
Needs to update faster
Difficult
I find all the information is there but difficult to navigate and trends are limited
Sucks
Slow and a 50% chance it will work
Not easy to navigate
Cannot find where to complete my rollover deposit
Can I see both my accounts, please?
I have money from each paycheck going into a retirement account and into a Roth IRA at Voya. Is it too much to ask that I be able to see the Roth in my app? I have no clue what’s in it or if I can even manage it from the app. Trading, anything besides an auto-rebalance is a mystery. I hate this app. Every time I check it I plan to transfer everything I have here over to another company that I used with my last job because their app was just so superior. But I can’t even see the info on one of my accounts, so I haven’t been successful yet and my money is just trapped in some brokerage with a crappyapp that doesn’t let me manage anything.
Show more
Log in
I have to change my password every time I log in.
Inaccessible!?!?!!!
I always check my accts at night - yet cannot access at all right now. The only indication is that I cannot login(?) My login credentials have not changed??? It is Sunday morning so I can’t reach a soul by phone. I need to get at least a current snapshot of my account at all times - and a proper message when/if/WHY your site is down or why just ‘Unable to Log In’. This is my money & it’s very important. Please do better!
Show more
Buggy
I have essentially no choice but to use the app because it is chosen by my state but the app is buggy, e.g., at the moment one issue is that reallocation fund-to-fund transfer buttons with the app don’t register taps so the user cannot make transfers (little things like that;).
make check deposit
why can't i deposit checks to this account
*
App doesn’t save my information
Needs improvement
This app doesn’t distinguish between different investments’ returns, just an overall total return. It needs to be more spirited with ROR on individual investments.
Terrible website
Website not very helpful on tracking the progress of investments. Not updated on timely fashion.
Best retirement advice
I love this company
Driller
You should not have to put your social security number in when you forget your name or password. You should have a different way of doing it. Don’t tell me you can’t do it because my IPad was hacked 3 times. And the last time I had to take it to the Apple Store with my receipt before they would fix it for me. So I don’t store anything important on my IPad or computer.
Thank you,
David Fuller
Thank you,
David Fuller
Show more
Fund Performance
The fund performance chart does not consistently show how all the funds are performing. It teases with values in one or two cells but overall it fails to show what it intends.
ChatGPT Connection
Boys app is great and simple to use. However, I have not been able to get it to connect through Plaid, to be able for ChatGPT to read its data automatically. Doing this would be a great improvement!
